Some serious issues

Some serious issues

in Account & Technical Support

Posted by: Mystic.5934

Mystic.5934

I’m having crashing problems with GW2. Every time it seems to be a different error, and it always happens within 20 seconds of walking around LA (doesn’t happen if I stand still). I have tried everything I know of:
repair permissions
repair the client
reset NVRAM
run techtool pro (repair file structures, memory test, etc)
trash application support file
trash Guild Wars 2 application and re-download
trash Guild Wars 2 application and every GW2 support files (listed below) and re-download

Still can’t play. I’m thinking I missed a file that is corrupted or something and isn’t getting replaced when it’s re-downloaded. These are the files I trashed:
/Applications/Guild Wars 2
/Users/Mystic/Library/Application Support/Guild Wars 2
/Users/Mystic/Library/Caches/com.transgaming.guildwars2
/Users/Mystic/Library/Preferences/com.transgaming.guildwars2.plist

am I missing any? or does GW2 rely on something not downloaded?
If no answer, my next step may be to re-install Mac OS.

interesting thing that happened: com.transgaming.guildwars2.plist wouldn’t delete because it was open. but it wasn’t on activity manager. I did make sure these programs were closed, however:
wineserver
CVMCompiler
cookied
Guild Wars 2
restarting the computer with com.transgaming.guildwars2.plist in the trash allowed me to delete it.

other topics that helped me get this far:
Repair GW2 – https://forum-en.gw2archive.eu/forum/support/mac/Basic-Mac-Beta-Client-Troubleshooting/first#post2480238
Where are the support files – https://forum-en.gw2archive.eu/forum/support/mac/Uninstall-Mac-Beta-Client/first#post309451
Other applications left open – https://forum-en.gw2archive.eu/forum/support/bugs/Mac-Beta-Trading-Post-Issues/first#post3156901

Some serious issues

in Account & Technical Support

Posted by: Jadjuka.6521

Jadjuka.6521

Same. Don’t know what it is all I could do really was send in a ticket and now we play the waiting game till they patch whatever they messed up on.

Some serious issues

in Account & Technical Support

Posted by: Enektric.4527

Enektric.4527

It is because of the high population that your getting that issue.
I am guessing this has something to do with the memory or FPS, when you go below a certain FPS value or run out of memory it crashes.
I have 32gb ram but wine only uses like (I think) 1024mb of that, so it runs out of memory pretty fast:/.

What you can do to fix this is stay away from busy places like LA, Big world events, WvW zergs,etc
I tried putting everything on the lowest setting but that does not seem to work at all.
This issue has been in the game since the mac client launched.

I have also noticed that when I use my faster Westen Digital Thunderbold drive to run the game it seems to occur less frequent but it does tend to happen when 2 or more zergs meet each other in wvw or when I am in a busy spot in LA.

I guess we will just have to deal with it and be happy we don’t need to run windows.

Men do not stop playing because they grow old. They grow old because they stop playing.

Some serious issues

in Account & Technical Support

Posted by: Jadjuka.6521

Jadjuka.6521

I tried putting everything on the lowest setting but that does not seem to work at all.
This issue has been in the game since the mac client launched.

I guess we will just have to deal with it and be happy we don’t need to run windows.

I’ve never had any latency issues though until the patch. Before this patch I could play the game on my mac with 35-40 frames per second. I turned it down to the 30 limit to reduce heat but after last night’s patch I’ve been getting crashing errors, super low frame rate, and a broken screen movement. My comp is only 2 years old and it’s weird I go from 30+ with everything on high to 17-20 with the lowest settings.

I will agree I am happy I don’t have to run Windows. Never using that crap OS ever. I hate using it at the school library.

Some serious issues

in Account & Technical Support

Posted by: Mystic.5934

Mystic.5934

I have had crashing problems before…
For starters, I have a pretty decent computer. on max settings I only go below 30 fps in huge wvw battles. I turn the settles to about medium so it stays above 30 fps always. normally runs 45-60.
Around june, a patch came out that made me crash in anything approaching a large battle. I reduced the graphics settings and that cured it.
a couple months ago, I had this same crashing bug (couldn’t even take 2 steps). I reduced the graphics to low low and that fixed it.
After a couple weeks I got annoyed at the blur so I reinstalled the game and was able to set it to medium and get 45-60 fps again.
then last night it started the crashing thing again. I don’t want to use settings that make me feel like I need inch-thick glasses.

I wish there was some sort of crash report that would tell me what caused it to crash so I could pew pew it.