Guild Wars 2

I’ve been trying to buy gems for over a week now and no matter what credit card I use or even Paypal I receive an error message that simply says “Failed.”

Does anyone have a solution to this problem? I’ve been in contact with support and all they’ve done is had me provide my billing information and asked me to try again in 48 hours and I still receive the same error.

If I have to go through all of these hoops to buy gems then perhaps this is a sign that Anet doesn’t want my money?

Do you have a Mac? There have been known issues with them. If so, read this thread. And look over this thread.

I’m using a Windows 7 64-bit desktop, I’ve been able to purchase Gems in the past but not as of last week when I tried.

You should send a ticket, as this might be a technical issue. Or, your creditcard issuer might have a problem with letting you do these transactions. Hard to tell unless you can see what the merchant error codes are coming back as.