Guild Wars 2

I am having this same issue. I also tried everything mentioned and more. I very much need this resolved as this is not my legendary but one for the community and I am on a time crunch please Thank you for your time arenanet.
ticket# : 398597

My ticket # for 100 map completion is 401501

Thanks
Prissy

Anyone else notice no-one has map-completion stars any more? Or is that just me and my settings?

You guys aware of it, Michael? Is it part of the bug?

Edit: Ok, I am seeing them occasionally now that I am aware of it. However, a lot of people who I know for a fact has map-completion, is not showing the star? So… still, part of the problem?

1. is my ticket number

MAGpie.7962:

Anyone else notice no-one has map-completion stars any more? Or is that just me and my settings?

You guys aware of it, Michael? Is it part of the bug?

Edit: Ok, I am seeing them occasionally now that I am aware of it. However, a lot of people who I know for a fact has map-completion, is not showing the star? So… still, part of the problem?

Dev response: ‘Also – for anyone who has lost the ‘star’ from your nameplate you may be able to solve this by getting the new POIs in Lion’s Arch. Worked for me.’

See earlier in thread.

Inculpatus cedo.9234:

MAGpie.7962:

Anyone else notice no-one has map-completion stars any more? Or is that just me and my settings?

You guys aware of it, Michael? Is it part of the bug?

Edit: Ok, I am seeing them occasionally now that I am aware of it. However, a lot of people who I know for a fact has map-completion, is not showing the star? So… still, part of the problem?

Dev response: ‘Also – for anyone who has lost the ‘star’ from your nameplate you may be able to solve this by getting the new POIs in Lion’s Arch. Worked for me.’

See earlier in thread.

Awesome, thanks, I missed that

Question though, will this be addressed with the fix? AND, does this mean, ever time a new item appears on the map, all my toons with map-comp will loose their stars? O.O Hope not!

I submitted my ticket 7 days ago and was confirmed that i had the issue, however im not receiving m gifts and i am getting this instead: "Hello,

The issue you’re reporting will require a bit of additional investigation.

I am escalating your ticket for further assistance. A member of the team will be in contact with you as soon as the issue has been fully reviewed."

Its been reviewed twice now for the past 7 days.. i just want my gifts :[

Delay.6908:

I submitted my ticket 7 days ago and was confirmed that i had the issue, however im not receiving m gifts and i am getting this instead: "Hello,

The issue you’re reporting will require a bit of additional investigation.

I am escalating your ticket for further assistance. A member of the team will be in contact with you as soon as the issue has been fully reviewed."

Its been reviewed twice now for the past 7 days.. i just want my gifts :[

If you are indeed suffering from the bug, you will have to wait for the bug fix to go through, I’m guessing. They may try to add it into Tuesday’s patch, or a hotfix shortly thereafter if they are able to by then.

Hey listen four Arena
My friend just before achieving complete world map
But he did not receive compensation for World Map
Go Today.
This is a bug in the game
Not our fault
You say you look at a particular place, review
Check and check again and again, we’ve
We’re not stupid.

We have not received just compensation will be due to a bug
just want you want to receive gift

Rajani Isa.6294:

Delay.6908:

I submitted my ticket 7 days ago and was confirmed that i had the issue, however im not receiving m gifts and i am getting this instead: "Hello,

The issue you’re reporting will require a bit of additional investigation.

I am escalating your ticket for further assistance. A member of the team will be in contact with you as soon as the issue has been fully reviewed."

Its been reviewed twice now for the past 7 days.. i just want my gifts :[

If you are indeed suffering from the bug, you will have to wait for the bug fix to go through, I’m guessing. They may try to add it into Tuesday’s patch, or a hotfix shortly thereafter if they are able to by then.

They already started sending gift of exploration compensations once every 24 hours, ive missed the 2 waves so far even thought i was one of the first to report…

I have the same problem, I submitted my first ticket 16 hours after the patch went live, still haven’t received anything. Could it be, that Anet needs additional time, when it’s not your first character to complete World Completion?

Still waiting on my gifts to be mailed to me in game, talk about frustrating! Could we get an update on this? Especially for those who are still waiting on their GoE to be sent.

Thanks,

Reaper

Thanks, appreciate your quick responses.

My ticket #387078
Waiting for 48 hours… :/
Gift but did not come my mail.
my Necromancer ID = Magay

I submitted my ticket #411687 (It may be caused of la 2 added points of interest i believe)

Submitted 2 tickets: #405747 & #410424

Waited over 48 hours and no mail came in…

*727 POI 100% attained CHECKED
*provided exact name of the character who earned World Complete CHECKED
*screenshot of 100% map attached CHECKED
*experiencing this after Feb 18th 23:00 UTC CHECKED

no response reply from the email since last night

I have the same problem too since the new update with lions arch. 100% map completion and no gifts of exploration on my second time of completing the map.

my ticket number is : 412300

i have done all the usual, check all zones again go chantry of secrets etc and still nothing.

hope you fix the problem soon as its the last thing i need for my juggernaut =(

Ticket #385713
Had the bug on Feb 21st with the toon Maeeve Spiritwolf
Followed the suggested troubleshooting twice.

Still no gifts, nor updates to my ticket. I was patient, now i’m starting to feel really really disappointed.

Submitted 1 ticket: #380529
Waited over 48 hours and no mail came in…
*727 POI 100% attained CHECKED
*provided exact name of the character who earned World Complete (Lady Kunis, Thief) CHECKED
*screenshot of 100% map attached CHECKED
*experiencing this after Feb 18th 23:00 UTC CHECKED
*Reported on Feb 22 (8 days ago)
please.. gift ;_;

ticket number: 404721
I’ve been promised that my gifts would have been sent via mail “before the end of the day”. Waited for three days and still nothing. now i’ve sent a mail with all the information I could give. Just writing here out of desperation, because I’ve got my Legendary ready to be crafted, guess what I’m missing?

ticket number – 387012
Waited over 48 hours and no mail came in…

*727 POI 100% attained CHECKED
*provided exact name of the character who earned World Complete (Ligneum Hominis, ranger) CHECKED
*experiencing this after Feb 18th 23:00 UTC CHECKED
*Reported on Feb 24

I have the same problem too since the new update with lions arch. 100% map completion and no gifts of exploration on my second time of completing the map.

my ticket number is : 415723

i have done all the usual, check all zones again go chantry of secrets etc and still nothing.

hope you fix the problem soon as its the last thing i need for my juggernaut =(

world map 100% compensation Do not Incoming Gift of Exploration x 2

my Tickets #387078

You have said to me.

If you experienced this issue after Feb 18th 23:00 UTC, then you cannot solve the issue on your own. Beginning on Feb 26th, the Customer Support Team will start automatically mailing out Gifts of Exploration once daily to anyone who experienced this bug within the preceding 24-hour period. After earning the gifts, if you do not see them in your in-game mail right away please wait 24 hours and check your mail again.

If you continue to have issues after following the suggestion above, please let us know.

Regards,

Michael
Game Support Lead
Guild Wars 2 Support Team
http://support.guildwars2.com/

February 21 characters my Necromancer complete all world map
Was sent to you, and you have said. Within 24 hours
Gift but did not come my mail.

Waiting for 60 hours…:(

And the problem does not resolve
Always repeating the same words

So you are saying
Divinity’s Reach, Hoelbrak, the Black Citadel, Rata Sum, and the Grove.
I repeat very much
Check carefully .

And the Chantry of Secrets
Complete this place!!!

I am on day 10 popular answers your macro
Not cope with a very angry reaction

How long have to wait?
I am not a novice
I have a world map, all five characters to achieve 100%

Says again.
You are presented with

Divinity’s Reach, Hoelbrak, the Black Citadel, Rata Sum, and the Grove, Chantry of Secrets

Again check and confirm again confirmed.

I play Guild Wars 545days

Come to my mail box
I did not receive compensation
Gift of Exploration x 2

I really love the Guild Wars
Enthusiastic users

Becoming free from the pain

Waiting too weak to lift..

Wishing good news for me, please..

I’m having the same problem I finished the map yesterday 03.01.2014 and this already and my second full but did not receive the reward map already checked all the maps please need my present exploration.

Ok, so my girlfriend just completed it on her character she received credit and the GoE. She did it to where she completed a map zone so she would receive the chest for the zone, that way it would trigger the map complete one too. It worked fine, just make sure that if you’re close to completing that you finish a zone last. Because you will not receive your GoE if you do the Kessex hills or Lions arch points of entrance and already received your zone chest for those places. Just a recommendation for those getting close that way they don’t have to wait forever to get them like the rest of us.

Thanks,

Reaper

I, too, am having this annoying issue. I’ve tried all the suggestions on this thread and then some and none of them work. I submitted a report (#416866). Resolving this issue would be nice. And thanks Reaper. My last two PoIs where the new ones in Kessex Hills .

Submitted 1 ticket: #384294
exact name of the character who earned World Complete (X Gen Coi X)
screenshot of 100% map attached
experienced this after Feb 18th 23:00 UTC
Reported on Feb 21

I think some people are misunderstanding the post/instructions about the missing GoE. If you experienced this ‘bug’ anytime before February 26th, you will not be getting your gifts within 24 hours. And, if you experienced the ‘bug’ between Feb. 18th, and Feb. 26th, the suggestions provided (revisiting the Chantry of Secrets, etc.) won’t help you either. Only those who experience(d) the bug after the 26th, should receive their gifts within 24 hours. The rest will have to be investigated individually, and considering the amount of tickets for this issue, it may take some time.

At least, that is how I interpreted the announcement. Good luck.

So is there any advice for someone in my situation?

I have exactly one POI left and that is all. It is one of the new POI’s in Lions Arch. I was just about to run over to it in order to gain 100% map completion but just then, a guilde (in all caps even) warned me about people not receiving the proper rewards for completing the world.

Lo and behold there are a bunch of threads about it. So, I reiterate, any advice on a course of action? Should I complete, get bugged, and submit a support ticket? Wait it out? Or what?

(Just to clarify – I was blissfully unaware that the new POI’s were even placed in LA. After I completed my last WvW borderland I was puzzled. I went back to the chantry. Revisited every map, checked, double and triple checked everything. That’s when I discovered the new poi’s in LA. About 20 paces from triggering the last one my guildie stopped me)

Ticket Id: 418977
Ingame Character Name: Elgathar

I’ve got the same issue as the rest of the people posting here. I have the title, I have the star next to my name and the Achievement too. Visited all maps, and also the Whispers room with the POI. Please help me out, I’m one step away from crafting my Legendary.

It’s insanely frustrating, I’ve been working on my Legendary weapon for ages, I sincerely hope I won’t get ignored.

Edit : I’ve completed my map/gotten my achievement some hours ago.

Xar.6185:

So is there any advice for someone in my situation?

I have exactly one POI left and that is all. It is one of the new POI’s in Lions Arch. I was just about to run over to it in order to gain 100% map completion but just then, a guilde (in all caps even) warned me about people not receiving the proper rewards for completing the world.

Lo and behold there are a bunch of threads about it. So, I reiterate, any advice on a course of action? Should I complete, get bugged, and submit a support ticket? Wait it out? Or what?

(Just to clarify – I was blissfully unaware that the new POI’s were even placed in LA. After I completed my last WvW borderland I was puzzled. I went back to the chantry. Revisited every map, checked, double and triple checked everything. That’s when I discovered the new poi’s in LA. About 20 paces from triggering the last one my guildie stopped me)

—Xar I would wait for someone from arenanet to get with you on that. I think it might be quicker to wait if they have a patch coming out here Tuesday to fix the bug. I have been waiting for about 5-6 days now for my GoE and no word yet on when we are going to get them, some others have been waiting even longer. I think it would be quicker to wait and see if they patch it Tuesday and receive them instantly other than waiting for the grand jury to sift through your account.

Just my opinion,

Reaper

ticket number 423066 + 415723 + 412300
in game character : X F A L C O N X

i was trying to complete the map exploration for the second time as its the last thing i needed to do for my juggernaut. i completed it all only to realise that they have added new points to LA (which is pointless) so since LA was my last poi to get. I guess i have the bug like some, this happend after the 26th Feb and i have updated my game on the 4th March and no sign of any gifts yet. hope this gets fixed soon! i really need them! =D

hi!

i have finish my WC between 18th February and march 5 but i don’t recieved my 2 gift today. i hope after waiting 1 week i can receive my gift for finish my legendary weapon.

i’ve send any ticket but nobody take care.

i finish my WC on my Mesmer : löreline

please made something for correct this bug !

spouki.4609:

hi!

i have finish my WC between 18th February and march 5 but i don’t recieved my 2 gift today. i hope after waiting 1 week i can receive my gift for finish my legendary weapon.

i’ve send any ticket but nobody take care.

i finish my WC on my Mesmer : löreline

please made something for correct this bug !

If you achieved World Complete between February 18 and March 5, we will be sending you your rewards but please allow a day or two more to get that taken care of.

Been 7 days now and still nothing. Name is Veomar and I can verify I got map completion because I have the star next to my name so I didn’t miss a POI or anything, just never received my gifts on feb 26 when I completed it. As well on the character select screen it lists Veomar as 100% map completion. And this is the last thing I need to finish my Meteorlogicus.

Character name: Carmin Belear

I did world completion yesterday (PoI at drill in Lions Arch).
Did not receive reward so far.

Character Name : Cmxey Little Hate

its been since the 25th and I still haven’t received my gift. Been waiting for almost 10 days now please get this to me.

Character Name: Lea Highborn

I experinced this 28th of Februari. My last Poi were the 2 new ones in Lion’s Arch. I have been submitting a ticket but I still haven’t recieved any gifts. Would be nice if I can expect those gifts before the weekend as it went some time now. Thanks.

Character Name: Juns Mes

i complete 100% map on 20/02, (2am Australia time zone) its been 14 days. i still havent receive the gift. can i be the one who fix this first. or if someone wait longer than i did.

Account ID: ozaki MAKIcon.6853
Character ID: Ozakimakicon
I’ve completed since 26th and still not got the GIFT now.
And no support reply my mail…

Character name: Edward Midnight

I’ve completed on the 4th of March, my fist map completion. I got the star and title, visited chantry of secrets and some vistas and still didn’t get it.