AMD Radeon HD 7970 Frame rate issues

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Posted by: Tiger.1650

Tiger.1650

Hello. In anticipation of GW2 i ended up buying an AMD radeon HD 7970. It was an upgrade from my 6670. My friend got the same card and is getting 60+ fps at a constant however i am only getting 34-44 fps on a good day.

my computer specs are:
AMD Radeon HD 7970
AMD Phenom II X3 B55 processor (Core released to be an X4) 3.2 GHz
8 Gigs of ram

Im not quite sure what im doing wrong. I even have all my unneeded processes closed. Can someone please help?

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Posted by: Swordbreaker.2581

Swordbreaker.2581

What settings do you use?

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Posted by: Tiger.1650

Tiger.1650

ive tried it on all settings and i still receive the same frames

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Posted by: Swordbreaker.2581

Swordbreaker.2581

Also do you have the newesr drivers and Catalyst application profiles?

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Posted by: Tiger.1650

Tiger.1650

yes ive updated everything and uninstalled and even re-installed everything

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Posted by: DJRiful.3749

DJRiful.3749

Hello. In anticipation of GW2 i ended up buying an AMD radeon HD 7970. It was an upgrade from my 6670. My friend got the same card and is getting 60+ fps at a constant however i am only getting 34-44 fps on a good day.

my computer specs are:
AMD Radeon HD 7970
AMD Phenom II X3 B55 processor (Core released to be an X4) 3.2 GHz
8 Gigs of ram

Im not quite sure what im doing wrong. I even have all my unneeded processes closed. Can someone please help?

What CPU is your friend using? I hate to say this but this is the same for every posts I’ve seen…

You’re CPU… is the bottleneck unfortunately. Proof and sources are all over the internet.

Mine is a Octo-Cores (6) if I ran GW2 at stock speed. Game runs around 45-50FPS in crowded area. At 4.8Ghz on 6 cores, I was able to maintain 60FPS. So you can see that I have GTX680 SLI which is x2 over your single 7970… The framerate I get in Lion Arch is what I mentioned.

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(edited by DJRiful.3749)

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Posted by: Tiger.1650

Tiger.1650

my friend is running a tri core with the same card with 6 gigs of ram. and the frames i mentioned is everywhere but in LA i get around 24. in WvW in a zerg im lucky if i get 6 fps.

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Posted by: Swordbreaker.2581

Swordbreaker.2581

Ya this game is very cpu heavy. Those are actually good frame rates for having and Amd cpu.

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Posted by: Tiger.1650

Tiger.1650

it just confuses me because ive read reviews of people with worse specs than mine getting so much higher fps

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Posted by: Swordbreaker.2581

Swordbreaker.2581

http://www.tomshardware.com/reviews/guild-wars-2-performance-benchmark,3268-7.html

Here’s the toms hardware article showing fps amount with different cpus. You can see the difference between amd cpus and intel cpus.

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Posted by: Tiger.1650

Tiger.1650

so its best if i trash my phenom and get an intel?

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Posted by: Swordbreaker.2581

Swordbreaker.2581

so its best if i trash my phenom and get an intel?

Yea. There’s quite a few people that have Amd cpus that are waiting for GW2 to be “optimized” for them. Unfortunately those people shouldn’t hold their breath. Amd processors get good fps in a lot of other types of games but get slaughtered in this game.
You most likely will have to build yourself an intel system. Keep the 7970 though. Its a great video card.

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Posted by: Tiger.1650

Tiger.1650

What all would i need to change? sorry, im not too much of a computer expert. i have a foxconn motherboard that all this sits on if that helps

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Posted by: Swordbreaker.2581

Swordbreaker.2581

It depends on what intel chip you want to get. If you get an i5-3570k http://www.newegg.com/Product/Product.aspx?Item=N82E16819116504 you’ll want an LGA 1155 socket motherboard and accompanying ram. Also if you have harddrives and a cd drive that are IDE (thin really wide cables) than you will need SATA drices to replace them. Since all the newer motherboards use SATA now.

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Posted by: Swordbreaker.2581

Swordbreaker.2581

So basically you would need to build a whole new PC most likely. You could probably keep your case and power supply, but you might as well get those new as well since you are getting everything else.

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Posted by: Swordbreaker.2581

Swordbreaker.2581

One more.. butt if you have SATA drives already, you just need to replace your motherboard, cpu and ram and keep everything else.

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Posted by: Jazhara Knightmage.4389

Jazhara Knightmage.4389

snip

snip
You’re CPU… is the bottleneck unfortunately. Proof and sources are all over the internet.

Mine is a Octo-Cores (6) if I ran GW2 at stock speed. Game runs around 45-50FPS in crowded area. At 4.8Ghz on 6 cores, I was able to maintain 60FPS. So you can see that I have GTX680 SLI which is x2 over your single 7970… The framerate I get in Lion Arch is what I mentioned.

Octo is 8 , hexa is 6

that said, its not all about the cpu here, my x6 1055t @ 3.6 was pulling 60fps (using triple buffering and vsync) without issues, would drop into the 50’s at worst in LA….dont do much WvWvW because its such a cluster….. I will hold off on it till anet gets it fixed(i dont like being attacked by invisable enemies)

the OP dosnt mention what kind of hdd or ssd hes running the game off of, this can make a huge difference, just moving the game from my older slower sata3 500gb to my newer faster sata6gbps 2tb drive made a dif in overall game experiance, not just load times but also to fps, the game streams all textures from hdd rather then caching them to ram(its a 32bit app, dosnt got PAE so it cant use ram outside the 2gb limit)

system to system you will runinto stuff like this, you can have 2 identical systems and one gets better fps then the other, its hard to track down why alot of the time, there are alot of tricks to try and get that extra bit of perf.

it could be his ram not being as fast as his friends
it could be hdd speeds
could be his board and its bios
could be software he has running in the background
could be driver settings

I could go on and on and on(for hours) but theres no real need, the point is there are tricks he could try to get better perf, he could try using one of the game booster apps to disable all the apps that are running in the background and see if that helps, he could check if his ram is running at rated speed and what that speed is.

check your DPC latancy high latancy can cause these kinds of issues and can be caused by software/drivers.

https://forum-en.gw2archive.eu/forum/support/tech/A-possible-solution-for-fps-problems

the HPET tweak helped my perf after the latest patch messed up crossfire(dual 6870’s), didnt fix the problem but got back some of the perf i lost.

“2.) Turn Hpet on / off. (Hpet = High precision event timer) First check if its enabled or not. Type “bcdedit /enum” in a cmd (Press windows button and type “cmd”). If it says “useplatformclock Yes” its enabled.
Previously it was thought disabling hpet was best for gaming but now it seems its better to enable. So here I would first test to enable it. Make sure its enabled both in windows and in the bios. If you don’t know how to get into bios read your motherboard manual. If you don’t know what motherboard you have go to astra32.com and download the little utility there. Run it and check.
How to enable or disable hpet:

bcdedit /set useplatformclock true (then reboot) is to enable HPET. Enable hpet in bios.
bcdedit /deletevalue useplatformclock (then reboot)is to disable HPET. Disable hpet in bios.
The bcdedit /set commands are both run in the cmd window.

If you have good fps by now good. If you not reverse the hpet process. Ie if you enabled it, disable it. If you disabled it enable it."

try that trick see if it helps

and note: be it amd or intel, this games just not well optimized, they know it, and seems they are still trying to optimize it, I think part of it is they are relying on Umbra to much……I think they where expecting to be able to run Umbra on gpu but that turned out to have issues that umbra blames on amd/nvidia/intel having shoddy drivers, true or not, it could explain alot of the bugs and perf issues the game has….trying to do occlusion culling AND havoc physics on the cpu could be why both sides have some issues….

its shocking how many little things can cause this kind of thing…….i mean outside the whole “AMD CANT GAME” and “AMD SUX” load people constantly post…..(funny, my fps match people on gw2guru forums who have highly overclocked 2500k/2500k/3k series chips….)

I honestly think the big problem at the moment is that they arent giving their patches proper testing before deploying, and that they are relying to much on umbra to make up for poorly optimized maps and engine…..

I sure hope they can fix it……pretty sad when I have other games that look as good or better that run better……

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Posted by: Jazhara Knightmage.4389

Jazhara Knightmage.4389

oh yeah
2×6870
8120@4.6
16gb ddr3 1600(9-9-9-27 cr1@1680mhz)
asus sabertooth
windows 7 64bit

and My fps match people with 2500k/2600k/3***k chips with decent overclocks…..and many of them have better/newer videocards then mine…..

this games just got some weird issues, its like its anti=optimized….

at least its playable for me….I highly recommend RadeonPro for AMD videocard users.

OH another trick to try in game.

uncheck the high quality texture filtering and make sure the games profile in ccc or radeon pro dosnt have any AF enabled, some people report this cutting their fps in half for whatever reason(i cant reproduce it)

change the game texture setting to/from supersample to/from normal(just change this setting, youcan change it back after ward if you want) sometimes doing this, for whatever reason boost fps drastically.

hope some of these suggestions help……I really doubt your root problem is your cpu, since many people with much higher end intel setups have reported similar problems on other forums….

EDIT: just looked over the linked article at toms, I have 2 friends with A8 setups who dont find them to be as unplayable as that review imply’s, infact one gets around the same perf I and many intel users get….(in other words, patch to patch we could have good/great fps or take a big hit…..)

I still think his issues lay someplace in the software config on the system, that or the ram being slower then it should be(cant tell you how many times i have had systemes brought to me that the ram was running at jdec spec despite being rated much higher, and the users, even ones who built their own systems didnt know they needed to set it manually….)

well im headed to bed, its 2am……i need some sleep.

EDIT2: saw this as i was about to log
https://forum-en.gw2archive.eu/forum/support/tech/Have-you-quit-playing-due-to-FPS

2500k with 680 having fps issues……so dont tell me its all in the cpu….

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(edited by Jazhara Knightmage.4389)

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Posted by: orlen.7810

orlen.7810

i think the simple fact amd’s are performing badly is more to do with the game than the cpu’s by amd.

which makes you wonder are the intel chips even performing the way they should in the game or are they being held back as well?

that leads to the game optimisation being so poor that you can’t even spend money to improve your game performance because no matter what hardware you throw at this game it won’t perform as it should.

also half of the 7970 should get you 60+ fps as i get more than that with a far far worse gpu, yet i do have a considerably better cpu which can’t account for that fps difference, and if it does then arena net need to shift some of the cpu load to the gpu where it should be.

(edited by orlen.7810)

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Posted by: Swordbreaker.2581

Swordbreaker.2581

Was in the Asura starter area and turned off crossfire just to see how good or bad the xfire scaling was. I was standing at 45-50 fps. I turned on xfire and got 90-110. So pretty good. It is an interesting question if the intel cpus are being used to their full potential. Probably not completely.

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Posted by: Jazhara Knightmage.4389

Jazhara Knightmage.4389

Was in the Asura starter area and turned off crossfire just to see how good or bad the xfire scaling was. I was standing at 45-50 fps. I turned on xfire and got 90-110. So pretty good. It is an interesting question if the intel cpus are being used to their full potential. Probably not completely.

there was info posted a while back, neither cf or sli are working well in this game, infact, nVidia are getting negative scaling, AMD enlarge get around 7% boost, well that was pre patch, the latest patches broke cf, and was with the 12.8 or 12.9 drivers and CAPS installed.

the game in its current state just isnt good for multi card setups, the really sad and funny part about that is, they did test and debug for multi monitor users……..who enlarge use more then 1 videocard……so they couldnt test or optimize for sli or cf but they did spend at least some time ensuring eyefinity and surround worked……

again, stop being a fanboi and realise, this isnt AMD/Intel/nVidia problem, its an Anet problem…..I love this game but, its got issues at the moment.

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Posted by: Alteris.1528

Alteris.1528

I’d suggest giving that B55 a decent OC, I’m running this game on mostly high settings minus shadows and average 40-50+ fps in most area’s @ 1680×1050 res, this is on a PII X4 955BE @ 3.9GHz, 8GB DDR3 1600MHz and a HD4890 1GB 915MHz Core, 1GHz GDDR5 I occasionally get dips as low as the mid teens but that’s rare or in super crowed area’s.
As I said I’d try a decent OC an see what that yields, try 3.6GHz at v1.3875 This should be (Ok) with a stock cooler with good ventilation

(edited by Alteris.1528)

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Posted by: Jazhara Knightmage.4389

Jazhara Knightmage.4389

I’d suggest giving that B55 a decent OC, I’m running this game on mostly high settings minus shadows and average 40-50+ fps in most area’s @ 1680×1050 res, this is on a PII X4 955BE @ 3.9GHz, 8GB DDR3 1600MHz and a HD4890 1GB 915MHz Core, 1GHz GDDR5 I occasionally get dips as low as the mid teens but that’s rare or in super crowed area’s.
As I said I’d try a decent OC an see what that yields, try 3.6GHz at v1.3875 This should be (Ok) with a stock cooler with good ventilation

really depends on his board, foxconn have blah bios support alot of the time.

tho a cheap upgrade rout for him could be to get a decent overclocking board like an asrock 970 extreme and a decent air cooler, 3.6 unlocked should be pretty easy that way, and would leave him open to grab a piledriver chip when he had the money.

this is one place AMD is better then intel, you can upgrade in steps at current rather then a full platform replacement.

my upgrade path to my current setup was
435@b35(unlocked tri to quad at 3.6) on a gigabyte 790xt-ud4p
replace the 436 with a 1055t on the same board with same ram(8gb adata 1600)
upgraded to 16gb kingston ram
upgraded the board to a asus sabertooth 990fx with the same cpu(1055t@3.6)
cpu IMC was always weak, when it went out, I grabbed an fx8120 and rma’d the 1055t(got the replacement still unopened next to me)
Despite what the benchmarks say, this 8120 is fast, yes it produces alot of heat, but so do my friends 970x and 980x chips…..at least I dont have to run water to keep mine cool…(using a xigmatek Aegir with a panaflow pwm fan), and my chip wasnt close to/around a grand when i got it…..

that said, its up to the OP the path he takes, but, honestly, My move would be to just get a better motherboard and keep the chip, it should be plenty for this game honestly, since i know people running far worse getting better fps then he gets.

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Posted by: Jazhara Knightmage.4389

Jazhara Knightmage.4389

Hello. In anticipation of GW2 i ended up buying an AMD radeon HD 7970. It was an upgrade from my 6670. My friend got the same card and is getting 60+ fps at a constant however i am only getting 34-44 fps on a good day.

my computer specs are:
AMD Radeon HD 7970
AMD Phenom II X3 B55 processor (Core released to be an X4) 3.2 GHz
8 Gigs of ram

Im not quite sure what im doing wrong. I even have all my unneeded processes closed. Can someone please help?

just a suggestion if you havent tried it, uninstall your AMD video drivers, restart, install the latest 12.9 with .net 4 support, and the 12.9 cap1, restart, then see how the game runs.

didnt think to mention this but if that dosnt work you can try uninstalling the drivers and running atiman to clean out the leftovers, then reinstall the drivers again, both nvidia and amd/ati have issues with their drivers leaving bits and peices behind….and it can cause issues.

there are alot of little things that can lead to problems other then what the ifb said about amd sucking……its crazy the configs I have seen this system run well on, and the ones i have seen it run like kitten on…….(typed the kitten myself :P )

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Posted by: Swordbreaker.2581

Swordbreaker.2581

@Jazhara what are you talking about multi cards are not supported well? If I disable CF then I get 45-50 fps. If I enable I get 90-120 fps average and can dip down to 50 in lions arch or up to 145 fps in the norn areas and obviously indoors.

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Posted by: Jazhara Knightmage.4389

Jazhara Knightmage.4389

@Jazhara what are you talking about multi cards are not supported well? If I disable CF then I get 45-50 fps. If I enable I get 90-120 fps average and can dip down to 50 in lions arch or up to 145 fps in the norn areas and obviously indoors.

they said it themselves, if what your saying is true, then your a lucky one, specially after the last patch that broke sli and cf for alot of people(i just went back to a custom profile till a new cap comes out)

also, at the same time nvidia setups(sli) where getting negative scaling, and both nv and amd where having a hard time getting proper scaling across test systems…..

it works, just not quite as well as they hoped, im wondering if nvidia got scaling fixed?

either way, your lucky, your getting 120+fps in the game never dropping below that(per your comment about how you get at least double my fps due to your uber cpu and videocards) where i tend to even out around 60fps, never really go below 45, other then WvWvW, and anybody whos been reading knows its broken/bugged/needs fixed.

my crossfire gains me perf, just not the OMG AMAZING i get in some other titles…..but like I said, i can always force profiles when anet breaks the cap profiles…..(read this section many people got a huge perf drop in the last patch, and load times across most peoples setups seem to have at least doubled in the last few patches….)

theres an amd rep here
http://www.overclock.net/t/1297192/guild-wars-2-crossfire-7970/90
if you read what he says, anet is the one who needs to optimize their end because gfx card makers cant really fix the mess anet created.

also, the games cpu bound/heavy but also dosnt make proper use of any modern cpu……again nobody i know with newer then a dual core ever sees more then 40% per core, and they one guy with a dualcore x2, never sees higher then 57% use per core with gw2…..
so theres alot of untapped potential in most systems be it amd or intel…..

anet need to “fix their kitten” as the saying gos.

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Posted by: Swordbreaker.2581

Swordbreaker.2581

The Amd Rep on the link you provided did not say they need to optimize the game further. They said that the game is cpu bound, so theres only so much gpus can do.

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Posted by: Swordbreaker.2581

Swordbreaker.2581

“All the multi-GPU optimization that can be done on this game (not just CF, but also SLI) has already been released. It is a very CPU-dependent DX9 engine, and that’s all there is to it.”

That statement could be made about any MMO ever released.

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Posted by: Jazhara Knightmage.4389

Jazhara Knightmage.4389

so, your saying the games well optimized and running as it should across all hardware platforms?
sounds like a statement only a rabid fanboi would make honestly….but then again, some of your other posts made it pretty clear that you think the only problem with the game is that everybody dosnt have a rig like yours…..(hint: not everybody can afford a rig like yours or to upgrade to a rig like yours)

I read his statements as “we cant do anything more then we have done, anet need to optimize their end now” and that should be a given.

no word from the OP if hes tried any of the suggestions made in this thread……hope he works it out so he can play….even if he has to avoid WvWvW till anet figure out how to make it run decently for the majority of players……(currently it dosnt, i have asked in game…most people, even rabid WvWvW fanatics admit they get huge frame drops currently)

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Posted by: Swordbreaker.2581

Swordbreaker.2581

“I read his statements as “we cant do anything more then we have done, anet need to optimize their end now” and that should be a given”

lol. That is far from what he said. And you are going to interpret it the way you see fit. I’m just saying that this game is a really heavily cpu bound game and many other people have had the same issue with mmos that were new on the hardware that was available to them at the time. Just do a google search for WoW low fps issues and search the year it came out. You’ll find the same problems with any mmo. People wrongly compare GW2 with other mmos that came out years ago on their current setup. Of course WoW plays better on computers a decade after it came out. That is a silly comparison to make. I’m just curious what group I am a fanboy of? Am I a fanboy to logic and reasoning?

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Posted by: Swordbreaker.2581

Swordbreaker.2581

Also I do understand the frustration and anger of people that have AMD cpus and can’t play GW2 with decent fps. But what you have to take away from this is that you should be angry at AMD for selling a subpar product and not Anet.

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Posted by: Jazhara Knightmage.4389

Jazhara Knightmage.4389

Also I do understand the frustration and anger of people that have AMD cpus and can’t play GW2 with decent fps. But what you have to take away from this is that you should be angry at AMD for selling a subpar product and not Anet.

haha, read the other thread, your fps in WvWvW are worse then mine oh great IFB, and your a fanboi of anet clearly, im a fan of anet but, i dont justify their mistakes and inaction at every turn and blame users or other companies as you continually have been.

“I read his statements as “we cant do anything more then we have done, anet need to optimize their end now” and that should be a given”

lol. That is far from what he said. And you are going to interpret it the way you see fit. I’m just saying that this game is a really heavily cpu bound game and many other people have had the same issue with mmos that were new on the hardware that was available to them at the time. Just do a google search for WoW low fps issues and search the year it came out. You’ll find the same problems with any mmo. People wrongly compare GW2 with other mmos that came out years ago on their current setup. Of course WoW plays better on computers a decade after it came out. That is a silly comparison to make. I’m just curious what group I am a fanboy of? Am I a fanboy to logic and reasoning?

huh thats funny, Tera and SW:TOR run great on my “crappy amd hardware” yet they are pretty new…..not saying tor is a great game, its not but, its not much older then swtor(infact it was developed in a fraction of teh time anet put into gw2) and it runs great…..

your problem is your blaming AMD and insulting and attacking anybody who uses an AMD cpu, when even Intel users are having these issues…..you seem to ignore that tho….because after all….somehow it must be AMD’s fault that an intel i5 2500k or 2600k with nVidia 660/670/680 are having performance issues in this game…(and getting far worse average fps then I get…..

sorry but your bias has really turned this thread into a joke
https://forum-en.gw2archive.eu/forum/support/tech/Today-I-installed-2-GTX-670-4GB-cards/390852
2500k and gtx580 getting 20fps in WvWvW….thats worse then what I get…….on my crappy AMD CPU that cant game…

https://forum-en.gw2archive.eu/forum/support/tech/GTX-690-Low-FPS
690 and 2500k@4.5 snow causes 23fps…..
infact a bunch of intel users with major fps issues, running high clocked 2500k/2600k chips…..funny……since I didnt know AMD started making Intel 2500k and 2600k chips……

https://forum-en.gw2archive.eu/forum/support/tech/GTX-690-Low-FPS/219336
funny an AMD x2 thats doing better then some peoples quad/hex core K series intel chips…..and that system of his is “old as hell” …

https://forum-en.gw2archive.eu/forum/support/tech/GTX-690-Low-FPS/224570
“i7 3770 CPU equipped, dual GTX 670 equipped PC handles the game on max settings. Even though frames can drop to 40fps, even worse in WvW”
huh, guess hegot am AMD 3770 cpu…..wait AMD dont make a 3770….

Hi there,

using a GTX690 gives me the same performance problems. After doing a lot of research I’m pretty sure it definitely does depend on the GPU in this particular case. Here are the quick facts of my configuration:

Intel i7 3770k (OC 4.4GHz)
Gainward GTX690
Corsair Vengeance 16GB 1600MHz (Quad Channel)
ASUS Sabertooth Z77
Corsair ForceGT 120GB SSD

While I hardly reach more then 60FPS, I have heard of people getting twice as much with almost the same configuration but a different GPU (e.g. series 500 cards). Also keep in mind, that the GTX690 is designed for high performance gaming, which makes this issue a software problem, leading to the conclusion that we can only wait for either A-Net or Nvidia to release a game or driver update.

Greetings from Germany,
Dixon

AMD FX-8350@4.8ghz on air(SilverArrowSB-E Extreme) , 32gb 1866mhz(10-11-10 cr1)
PCP&C 1200watt TC, Crosshair V F-Z, Sapphire 290x

AMD Radeon HD 7970 Frame rate issues

in Account & Technical Support

Posted by: Jazhara Knightmage.4389

Jazhara Knightmage.4389

one other note: being blind to the flaws in the game dosnt make you a better fan of Anet, it just makes you a fanboi.

Anet put minimum and recommended specs out that dont match what people are finding the game really needs to be playable.

WvWvW for most people even with high end systems really is unplayable, from invisible enemies, to low fps to lag…..it needs work, the same flaws causing the issues in WvWvW are causing problems in PvE…..and some I really do believe are Related to Umbra(the occlusion culling they use, it IS why people are invisible in WvWvW and why you see artifacts sometimes as objects fill in as they come into view….)

please stop being a fanboi…..Anet is a great company, but they also have alot of work to do to make this game run as it should.

also note; I was in the beta for WoW, the only people complaining where those with very old or low end systems, not people with systems that could run every other game on the market at the time maxed out with high fps….(most of us really complaining here on the forums)

even the OP here has a system that could run most other new games at high fps, im sure TERA would run fine, im sure FireFall would run fine to great….both are modern games on modern engines…..

AMD FX-8350@4.8ghz on air(SilverArrowSB-E Extreme) , 32gb 1866mhz(10-11-10 cr1)
PCP&C 1200watt TC, Crosshair V F-Z, Sapphire 290x

AMD Radeon HD 7970 Frame rate issues

in Account & Technical Support

Posted by: Sousui.1635

Sousui.1635

Tiger, I noticed you unlocked a core. Could this core have actually been damaged to begin with and causing these problems? Try restricting the game to use cores 0 and 1 only.