Account does not exist (but clearly does)
ArenaNet Communications Manager
I don’t think you’re running into a lag issue (although I could be wrong). I believe that you should contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post.
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Hey I worked it out, I was being a noob had to use my email addy to log in NOT the account name (like it actually SAYS btw)… the install and set up instrustions really should be clearer :P
Anyway sorted now ^.^
Hi Calliex,
We are glad to see the issue has been solved.
This thread is closed.