(edited by Moderator)
An Email Auth System That Actually Works?
Just a guess:
The authentication seems to allow complete IP-ranges if you log in and verify similar IPs.
For example:
1st login from IP 123.123.123.100
2nd login from IP 123.123.123.150
3rd login from IP 123.123.123.200
→ now you problably have all future login attempts from the whole IP range 123.123.123.0 – 123.123.123.255 automatically activated.
(You can see your currently active IP-ranges under “My Account → Security”)
An Email Auth System That Actually Works?
in Account & Technical Support
Posted by: Astral Projections.7320
Your post is a little confusing. Are you saying that you can’t get into the game because you are not getting your authorization email or you can get into the game but you were expecting one anyway?
If first then check your spam and junk folders
If second, if you told it to remember your IP, then it is remembering and doesn’t need to ask you.
I find these posts rather funny. I get the auth emails all the time, so their system do in fact work. It’s something on your end. If it was their end, everyone would have issues, but there are those of us who have it work all the time.
To me it sounds like the OP doesn’t like the fact that it will eventually recognize the an IP as “authenticated” as long as only the block of the IP is different.
An Email Auth System That Actually Works?
in Account & Technical Support
Posted by: Brother Grimm.5176
I’m pretty sure they changed it from exact addresses to ranges so it doesn’t continually send authentication for the many people on ISPs with “dynamic” IPs. The IPs will usually fall within the range for even “dynamic” addresses that change slightly every so often.
The range will only not help stop hacking if the person hacking you is using the same ISP in roughly the same area as you. This is unlikely for the majority of the player base. Anet is trying to stop a hacker halfway around the world from hacking you, not your neighbor a few blocks over.
Fate is just the weight of circumstances
That’s the way that lady luck dances
(edited by Brother Grimm.5176)
I don’t know if this can be done with email auth, but when using the mobile authenticator you can choose to not remember the IP address when you sign in. Thus every authentication attempt will require the 6-digit authentication code. You might want to consider that if the option is available for email authentication.
ArenaNet Communications Manager
As explained, the system is working just fine.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet