Attempted Account Hack
That means that somebody has your login account info. Change your game password immediately, and change the password on your e-mail account too to be on the safe side.
The hackers might have obtained your login info in a number of ways, but the two most common methods are:
1. You have a keylogger on your machine. Do a virus scan of your PC.
2. You are using the same login and password on a third party site like GWGuru or a guild website, and THAT website was cracked and all the login info stolen. (It happened once to GWGuru during the GW1 days, and that was how I got hacked back in the day.) This is why it’s important to use a unique password for every single site you use.
If you don’t click accept or deny basically right away when you receive those emails, it doesn’t allow them access to the account (it times out). So the good news is that you still denied them by not accessing it right away.
ArenaNet Communications Manager
That means that somebody has your login account info. Change your game password immediately, and change the password on your e-mail account too to be on the safe side.
The hackers might have obtained your login info in a number of ways, but the two most common methods are:
1. You have a keylogger on your machine. Do a virus scan of your PC.
2. You are using the same login and password on a third party site like GWGuru or a guild website, and THAT website was cracked and all the login info stolen. (It happened once to GWGuru during the GW1 days, and that was how I got hacked back in the day.) This is why it’s important to use a unique password for every single site you use.
This sums it up very well. Please follow the suggested steps to protect your account.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet