Authenticator problem (expired code??)
the gw2 server is 1 minute out of sync which causes the issue
had this issue a few moments ago and what has been written here is 100% correct
the servers are 1 minute out of sync, if you pu tin the correct code the moment it is given by the authenticator then it says it is incorrect, however wait 1 minute for the code to change and enter the previous code and it works
therefore there is a definite 1 minute desync on gw2 server
my post from another thread about this yesterday
Basically
write down an authenticator code it gives you wait until code expires (takes 1 minute) wait 10 secs then put that code as the authenticator code ( or just time +1 minute before pressing enter with the code) and then gw2 client will accept it
GW2 server fault nothing wrong with authenticator as I used it yesterday in other games with no issue
Soul of Onyx – Guardian
Thanks, for answer, it very helpful : )
THANK YOU OnyX!
Authenticator problem (expired code??)
in Account & Technical Support
Posted by: Land of Cheese.2584
This would lock people out of their accounts completely if the clock on the 2FA server were running fast (you would not be provided the code in your app until after it had expired on the server). With the server clock running slow, you receive the active code before the server advances to it.
They really need to fix this.
Gameplay Programmer
The issue of needing to wait a little while to use a two-factor auth code should be resolved. Please let us know if you still have any time-based issues with two-factor auth.
Just in case, I’ll also remind anyone who altered or removed two-factor auth from their GW2 account that if you want to re-enable it, you also have to reset/re-synchronize your mobile app’s code for GW2.