(edited by Yulan.4069)
Black Screen (not freezing) while playing
Hi Yulan.4069
To start you are currently on an old beta graphics driver. Could you please test with the latest WHQL signed driver version 310.70 or with and older stable driver such as 306.97
thanks
512GB Samsung 950pro | 2TB SATA-3 | AMD Radeon RX 580 8GB
(edited by Nitro.4732)
I found out, that my problem seems better, when I bypass my router, but I can´t change anything else, because I am not owner of another devices on wifi way, it´s ISP. I get one black screen in two hours instead of 5 in one hour, but still really annoying.
I think somebody from Anet shall check the client communication, because it seems their side disconnect me. I dont have problems with other online games, just this one.
My ticket is open since Halloween content and nobody cares.
I’m using a 3G connection right now, so maybe it’s related to a connection loss. The strange thing is that it doesn’t show the usual dc pop-up, the screen just turns black. I will update the thread once I get at home (after 5/1) to tell if it’s still happening.
Nitro, I know these aren’t the latest drivers but I’ve never faced this problem before and I know a lot of people that use older drivers. I know this is no excuse to keep the system outdated, but I will first check if it’s a connection problem before taking next steps (mess with graphic cards in a 3G connection can lead to a total mess)
I’m having this same problem! I just bought a thousand dollar laptop, so it’s not the system being outdated. Any suggestions?
Black Screen (not freezing) while playing
in Account & Technical Support
Posted by: Ilithis Mithilander.3265
I’m having this same problem! I just bought a thousand dollar laptop, so it’s not the system being outdated. Any suggestions?
Seeing as that over the course of a day new drivers can come out, thus becoming outdated. Paying any amount of money doesn’t fix the fact that things are always constantly being updated. Nice necro btw.
Chloe (Version 3):
[i7 930 @ 4.1Ghz (1.3875V) w/Cooler Master 120M][Gigabyte G1 Gaming GTX 970 (stock)]