Q:
Crash + Graphics Error
A:
Nvidia recently released new drivers (306.23) which has completely fixed the strange crashing issue i was having with GW2, so happy i can now play it in all its beautiful glory without having to reset every 10 minutes.
Hi Retzie,
Can you run our Game Adviser tool and attach it to this post by clicking “More posting & formatting options…”
You can download Game Adviser here: http://us.ncsoft.com/gameadvisor/
Lol didnt realise the pictures were upside down :P
Also here’s my DxDiag.
Attachments:
Here you go, thanks for helping.
Attachments:
Retzie, do you have any heat issues? This could be your graphics card failing or a broken RAM. Draw everything out of the slot and give it a good air stream. You should take a screen of the error message.
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Iv looked at the temperatures for my graphics card and CPU whilst playing GW2 and they are both normal. Also done a memory test which said my RAM was fine.
Hi Retzie – This is certainly a curious issue… graphics issues such as that are usually a result of overheating, bad, or missing drivers. I would suggest a clean install of the newest drivers as well as updating your DirectX.
The game client requires the latest DirectX 9 components; this is true even if you have DirectX 10 or higher already installed. Please follow the instructions at Microsoft’s web site to install the newest DirectX 9 update:
Please be sure to save the file to your Windows desktop. Then create a new folder on the desktop and extract the DirectX files into it. Once they have been extracted open the new folder and use the DXsetup file to install DirectX.
Hi Retzie – This is certainly a curious issue… graphics issues such as that are usually a result of overheating, bad, or missing drivers. I would suggest a clean install of the newest drivers as well as updating your DirectX.
The game client requires the latest DirectX 9 components; this is true even if you have DirectX 10 or higher already installed. Please follow the instructions at Microsoft’s web site to install the newest DirectX 9 update:
Please be sure to save the file to your Windows desktop. Then create a new folder on the desktop and extract the DirectX files into it. Once they have been extracted open the new folder and use the DXsetup file to install DirectX.
Unfortunately this didn’t work, however i do have a picture of the actual error now (see below, hope you dont have a bad neck :P). Usually i would have to hard reset my computer but by changing the Timeout Detection in my registry and playing GW2 in windowed mode i was able to see this error message pop up and a GW2 message saying ‘GW2 has had to shut down because it has encountered a serious graphics error’ or something along those lines.