Crash fix

Crash fix

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Posted by: Drok Kindleshot.1496

Drok Kindleshot.1496

I know this board is for tech support but I wanted to share how I fixed my crashing.

Schools out so I finally have time to play wvwvw So I updated my laptop and desktop with patches in over 2 months and started playing.

My desktop is a flawless sandybridge system with lots of ram and a NVidia GTX 670 system.

I first got some crashes last week like every 15-20 minutes into the game it was very frustrating.

So I took out my Asus GX laptop also a very good laptop and same thing every 10-15 minutes crashes. I updated my drivers for my video cards and did some quick fixes that Anet recommened nothing.

Yesterday I booted up my I7 930 system with 2 GTX 570’s and did an install took 3 hours.

But it worked I played for 3 hours straight no crashes. I took a screenshot of my EVGA precision X results from gameplay and I’m going to compare them to my other system and I will report my findings but I am suspecting it’s the patches that are messing up my other system and I will probably end up wiping out GW2.exe and reinstalling it on my other systems. IF you guys are having lots of crashes and have an extra system try it that might be the FIX.

GL

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Posted by: mongolianmisfit.8350

mongolianmisfit.8350

Reinstalling is not a perm. fix. Did this yesterday and the BSOD still happened. My husband and I knew it wasnt our PC because we did not have any issues up until a week or so from GW2. Just for our curiosity, we decided to run cc cleaner, avast, a memory check, etc to see where the under lining problem could be. Nothing. We did though install whocrashed because our system decided to BSOD after uninstalling GW2. It summarized the dump files and tracked it to something windows and directx/graphics related. We will continue to investigate. Will post a thread if we find the source of the BSOD/crashing.

(edited by mongolianmisfit.8350)

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Posted by: Stypsy.2578

Stypsy.2578

Been having similar crashing problems using a GTX 670.

I alleviated some of the crashes by ensuring ’Prefer Maximum Performance" is selected for Power Management Mode in the Nvidia Control Panel settings. (both Global and Program) settings.

Other than that, I am at a loss as to why it keeps occurring. It isn’t a BSOD. My middle screen( powered by the GTX 670) crashes to a greyish-brownish color while my two auxiliary screens (powered from an 8800) remain up and running. But my computer freezes and requires a hard reset.

I’ll post if I Find any other fixers. Please do the same as this is quite frustrating.

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Posted by: OptimusPrimo.9547

OptimusPrimo.9547

What’s written in the error box when the game crashes or does it just crash without warning? Normally the cause is recorded within the crash report.

ASUS Rampage IV Formula / Intel i7 3930K @ 4.5 / 16GB G.Skill RipJawZ @ 1600 / 2 x ASUS GTX 680
Intel 520 120GB + 240GB / 2 x WD Caviar Black 1TB (RAID 0) / Corsair AX1200 / ASUS VG278H
Windows 8.1 Pro x64 / ASUS Xonar Essence STX / Sennheiser HD 650 / Logitech Z-5500

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Posted by: lynspottery.6529

lynspottery.6529

Crash Report? I’ve no idea GW2 had one of those. Where can we see that?

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Posted by: aspirine.6852

aspirine.6852

Looks like my problem. Since this weekend GW2 crashes my system randomly. Sometimes after an hour, but unfortunatly more like after 10 minutes or maybe 15.

My system is also window 64 bit, GTX 670 and I tried all the usual stuff. Tried the new install of drivers and als GW2. Monitoring the temps on my CPU and GPU, nothing weird there.
I dont know if your system crashes like mine, I just hear a locking sound and my pc reboots itself.

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Posted by: OptimusPrimo.9547

OptimusPrimo.9547

Hmm there seems to be some weak correlation between instability and GTX 670s.

ASUS Rampage IV Formula / Intel i7 3930K @ 4.5 / 16GB G.Skill RipJawZ @ 1600 / 2 x ASUS GTX 680
Intel 520 120GB + 240GB / 2 x WD Caviar Black 1TB (RAID 0) / Corsair AX1200 / ASUS VG278H
Windows 8.1 Pro x64 / ASUS Xonar Essence STX / Sennheiser HD 650 / Logitech Z-5500

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Posted by: lynspottery.6529

lynspottery.6529

Well, last night I experienced a bona fide game crash. What’s even more interesting is I found a “Crash.dmp” file in my GW2 game folder.

I reported it here ~ https://forum-en.gw2archive.eu/forum/support/tech/Game-freeze-Crash-dmp-file/first#post2210301 ~ before I remembered this thread was open…sorry for the double posting.

Does anyone have any idea what program can be used to read this thing? I certainly cannot with any of my currently installed programs.

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Posted by: Kyllaa.1385

Kyllaa.1385

Shouldn’t you be able to export it as a text (txt) file? I just can’t remember I avoid windows like the plague when I can lol.

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Posted by: Bullwyf.5680

Bullwyf.5680

So this isn’t a “crash fix” reply, but I’ve had issues with this in other games and in this game. Just like everyone else, the first thing I do is go into my computer and start messing with settings with graphics etc. Then I started to look into the other possibilities, ie, what changed in game recently when the problem started. I know the game companies have a terrible time figuring out that it’s actually them that is causing problems, but that’s 99% the case in this type of scenario. I run an older system, yes it’s outdated and all, but it ran the game without crashing until Dragon kitten event was implemented. It’s my belief that there is some error related to that event that is causing crashes. Before, when I have ran into this, it was something to do with the loot table. Odd as it sounds, it caused crashes.

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Posted by: lynspottery.6529

lynspottery.6529

Shouldn’t you be able to export it as a text (txt) file? I just can’t remember I avoid windows like the plague when I can lol.

Tried that but it was unreadable…just a bunch of odd characters.

I am of the opinion that there is piece of code in the new content that seems to be conflicting with my current system setup. I’ve run my registry clean up and found a few items that needed to be removed.

My next step will be to reinstall my graphic drivers because this week good old Microsoft provided me with some Windows updates. These ALWAYS cause issues and are a pain, but I found if I do a clean reinstall of my graphic drivers, most if not all, graphic glitches go away.

I don’t think game code likes Microsoft code either. You would think there would be some common ground to allow them to work together… lol