Crashing regularly

Crashing regularly

in Account & Technical Support

Posted by: Axelwarrior.9084

Axelwarrior.9084

This seems to happen a lot more in dungeons and only when playing GW2 (haven’t tried with many other games though)

So, when I’m playing, either of four things happen:
1) GW2 crashes and shows an error report.
2) I get a blue screen and my PC resets.
3) GW2 freezes and I can terminate the process with CTRL + Alt + Del
4) My PC freezes entirely and I’m forced to reset it.

What could the issue be? Anyone had this problem before?

Crashing regularly

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Posted by: Dangerosive.6973

Dangerosive.6973

Having huge issues with support at the moment. I’ve put a ton of money into guild wars and making my main awesome and now I cannot log in with her on ANY computer without it crashing ever single time, before she even loads up into the map, so I can’t way point to any place where it might not happen. She was in lions when I disconnected and updated with the latest patch, it is obviously not my computer if it’s happening when I log in from other computers.

Crashing regularly

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Posted by: Cotser.7015

Cotser.7015

Game keeps not responding for me too,
It stops responding and has to be shut down by Task Manager, particularly happens in LA but has happened in instances too.

King of the Nightstand dynasty
I like dungeons and Ikea.
aka Cotscene.

Crashing regularly

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Posted by: Tyrian.1874

Tyrian.1874

I have the same problem, working on a solution With the support as we speak.. lets hope they can find a fix for this issue that seems to haunt many players

Crashing regularly

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Posted by: Schlez.4236

Schlez.4236

Yes, please fix this problem. I’ve managed to crash 3 times in under 2 hours today despite using the same settings for GW2 since beta. Also, getting the Prime Hologram to ~5% health seems to be a near guaranteed crash since it’s happened to me every time since the last quick patch.

Crashing regularly

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Posted by: Cryn.2560

Cryn.2560

For me this has been happening since the last patch (couple of days ago)
get about a half hour in before I’m dumped to desktop.
Over and over again.

Crashing regularly

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Posted by: Archetype.1364

Archetype.1364

Have been away over a year because of this. Running the same NVIDIA GeoForce 9800GT 1024 MB DDR3 video card, which plays perfectly fine with any other game, including the new Elder Scrolls Online Beta Events.

Even cranked down to LOW graphics, GW2 constantly goes to black screen and/or causes an outright BSOD for “system service exceptions” and “page faults”. This seems to happen mostly when I am near rock formations or underground only.

I’d like to play this game more and invest in it more, but unplayable is still….unplayable.

Crashing regularly

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Posted by: nzhu.4382

nzhu.4382

same problem,GW2 crashes and shows an error report ,which saysHaving huge issues with support at the moment. pls help me.

Crashing regularly

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Posted by: Scorpion Over Lord.9036

Scorpion Over Lord.9036

Bump…same issue here, please fix soon guys

Crashing regularly

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Posted by: Archetype.1364

Archetype.1364

Is there any point to submitting a specific TICKET for this issue? Can Tech actually work with you for a detailed fix? I have never had to do a tech ticket for GW2 and am unsure of WHERE or WHEN to do so.

Or is this just a “known issue” that is being looked at in general?

Crashing regularly

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Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

This is not a known issue. There’s a number of different reasons why you may be crashing and so in order for us to better assist you one on one, I highly recommend creating a support ticket in regards to this issue.

Crashing regularly

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Posted by: Archetype.1364

Archetype.1364

Thanks for quick response, Ashley.

New to GW2 Forums, so it was unclear if this was a general issue or not. I’ll get a ticket going on this.

I have to say, a LOT of the issues I was having with GW2 a year ago seem to be fixed, and I’m excited to get back into the game now. Well, except for jumping puzzles and Norn physiology… =P