Guild Wars 2

[The topic title is a direct question to ArenaNet, sorry if it is confusing but the size is limited]

Hi. I have been noticing some annoying “lag spikes” (I will elaborate bellow) on the last 4 days or so.

First, I play on Americans servers (from South America), WvW only, this happened in both EB and BL map, like 15 times in last 4 days, so I decided to post this.

The game works normally for many minutes, then suddenly, I “lose connection” to the game for like 4 to 6 seconds, the same symptoms of internet drop, then all return to normal for another 10 minutes or sometimes a lot more, 1 hour, looks random.

The thing is, I have software that ping some servers (websites) all the time, to check my internet and latency, and nothing is failing when GW2 is having the “lag spike”, I need to test more, but looks like only the game is losing the connection, aka, the problem is not my internet (or my hardware/software).

That’s why I ask, if maybe something is different now in the game server network? it’s impossible to know for me, it could be anything from here to game server, even something not directly related to ArenaNet, but I need to ask and report anyway just in case, and it looks like there is nothing I can do in my side, so my only option is to wait.

I had a similar issue – please try things i did first, then fiddle a bit with your router settings. It’s unlikely the issue is server-side.
https://forum-en.gw2archive.eu/forum/support/support/Continuous-connection-errors/first#post4705064