Guild Wars 2

What can we do to get Anet to update us on their own website /forums/Tech Support?
I’ve heard that some people are being advised on non gw2 websites. I think is very, very confusing. I’m sick of having to dig to find simple answers to bugs or temporary errors. We pay them for what I think are ‘just given’ & simple etiquette and services.
I’d love to see a live mechanic even on the updater itself.

“Let us know when the bridges are out, please”

There’s more than a few devs who regularly check the techsupport section, and lots of times will reply here. Far more devs in other areas. But that’s mainly because pure tech issues can be rather easily resolved by other players who are fairly savvy in the field and we have lots of those here.

Where as pure game issues(bugs,glitches,confusion) can’t be solved half as effectively by players as by someone with inside information about the game(devs).

It’s true that they do post quite often on the Gw2 Subreddit. Mostly because the voting system makes their comments much more easily visible to a large amount of people(+130k people).

The Gw2 DevTracker subreddit is great to filter out everything but the developer comments made on reddit.