Enable Password Reset
So hacking is the issue?
I’m an old GW1 player, but it’s been literally years since I logged into my account. Literally no clue what my password was, so now it’s impossible to link it to my GW2 account (thank goodness I use a new email so I could create a new account!)
PLEASE ENABLE THIS FEATURE
Logged in pre patch tonight just to check – friend getting hack attempts from china. No problems. get home and change password just to be safe. now i cant log in. sigh. i sure hope this doesn’t take weeks.
You should read the Game Status Updates!
Password resets – We will soon provide a secure method on our web site for customers who have lost their passwords or whose passwords aren’t working to reset their passwords. We ask that you use this new self-help system, and only submit a support ticket if that doesn’t work for you.
I did read that but “soon” is a relative term.
Some people have said that logging in using the old password, then changing the password through your account management a second time may work.