GW2 "connection error(s) detected. Retrying"

GW2 "connection error(s) detected. Retrying"

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Posted by: EmiltheRipper.1962

EmiltheRipper.1962

suddenly, I can’t play gw2 anymore. Every time I try to start the game it says “connection error(s) detected. Retrying”. My security program is Panda antivirus, can this be the cause? and if it is, how can I solve this?

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Posted by: kirito.4138

kirito.4138

If you think it is causing the issue, you can temporarily disable to test.

Run game advisor and look at the log if the connection test to servers passes.
(See Part 1.1)

http://www.twitch.tv/kirito4138
The only exclusive skyhammer stream

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Posted by: EmiltheRipper.1962

EmiltheRipper.1962

but I don’t know how to disable my antivirus -__- can’t find any button that says stop running or anything like that

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Posted by: EmiltheRipper.1962

EmiltheRipper.1962

I’m quite noob with computers… so I have absolutely no idea how to fix this

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Posted by: EmiltheRipper.1962

EmiltheRipper.1962

can anyone please help because i’m losing my patience and I didn’t buy this game to try to connect every time

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Posted by: Daddy Woods.2609

Daddy Woods.2609

alot of people are having this problem whats the deal

The Remnant Guild [RMNT]-Co-Leader
Buddah Tribe -15 Years Strong!
Mag-till death do us part.

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Posted by: actellim.5104

actellim.5104

Also having a similar issue. Attempted to go to char selection, got a black screen, alt+f4’d and now can’t log back in. No setup changes were made on my own end.

Build: 16541
Error Code: 42:6:3:2060

(edited by actellim.5104)

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Posted by: Chaosx.2471

Chaosx.2471

So I was sitting in Lion’s arch when my queue popped to leave overflow. When i took it, I was disconnected, and got the following error code:

42:6:3:2060 Build 16541

When I try to reconect I get the same code. Are the login servers down? Anyone else having this issue?

Sinner – GM & Commander
[CYN] Cynical – http://cynicalgw2.com
[TC] Tarnished Coast

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Posted by: Seldorin.5962

Seldorin.5962

Yeah I am also having this issue.

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Posted by: kirito.4138

kirito.4138

yup its down for me too.

http://www.twitch.tv/kirito4138
The only exclusive skyhammer stream

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Posted by: actellim.5104

actellim.5104

Also having the same issue.

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Posted by: Chaosx.2471

Chaosx.2471

Glad to know it’s not on my end, thanks!

Sinner – GM & Commander
[CYN] Cynical – http://cynicalgw2.com
[TC] Tarnished Coast

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Posted by: harvi.7968

harvi.7968

they investigating that problem. I already read it on twitter. All we can to do is wait

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Posted by: VulShanna.5702

VulShanna.5702

I’m also down, my server is Sea of Sorrows.

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Posted by: Chaosx.2471

Chaosx.2471

Aha, I checked Twitter but they must have put up the message just after I checked.

“We are currently aware of the server issues and are in the process of investigating. Thank you for your patience. ^ET”

Sinner – GM & Commander
[CYN] Cynical – http://cynicalgw2.com
[TC] Tarnished Coast

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Posted by: EmiltheRipper.1962

EmiltheRipper.1962

Could it be a problem with the servers?

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Posted by: Sypsy.7318

Sypsy.7318

Also ran into this issue. No changes to any security etc. I just closed it, came back, opened it and ran into the error. Same type as Acetllim mentioned.

I’m guessing it’s server side.

Edit: Man. Just read the other thread. I have got to learn to use this twitter thing.

JQ
Elemental Concept
Illusionary Concept

(edited by Sypsy.7318)

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Posted by: crystalpink.2487

crystalpink.2487

Same here. I can’t login. Been trying for 10 minutes >_<;;

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Chibi Asura San (Engineer), Hikaru Masai (Guardian), Selene Minerva (Revenant)
Guild: The Bunnies [Bun] ~ Server: Jade Quarry

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Posted by: Amos.8760

Amos.8760

Again: Why the KITTENING KITTEN is vital information being relayed on third party sites and not on the KITTEN official page?

My turret is so much better at this game than I am.

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Posted by: Runcajsz.9160

Runcajsz.9160

It is working now! At least I can login at this time.

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Posted by: dexored.8432

dexored.8432

Same as mine… Disable both my AVG and Windows firewall, but does not resolved it.

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Posted by: FailedxLight.5723

FailedxLight.5723

I was going to tequatel and got kicked in the middle of loading =[

Relieved to see that I’m not the only one, thanks for making this thread

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Posted by: GummiBear.2756

GummiBear.2756

Again: Why the KITTENING KITTEN is vital information being relayed on third party sites and not on the KITTEN official page?

Maybe they couldnt log into their own forums either? :P until JUST now i couldn’t login to neither the forums nor the game

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Posted by: Malulf.8351

Malulf.8351

Agree with Amos. Post on the forums or even a little blurb on the news section of the launcher, not on some third party site for the love of all that’s Holy!

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Posted by: Brianzz.4602

Brianzz.4602

I had the same problem but now its working

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Posted by: dexored.8432

dexored.8432

working now as soon as I post here… weird

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Posted by: War.2493

War.2493

I just logged in and I had just hit level 60, it took me back to the beginning of level 59 and reset alot of the hearts, vistas, skillpoints and such i completed. WTF?!

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Posted by: Interficiam.6439

Interficiam.6439

I tried logging in this morning and got the same error. I tried multiple times already and it still doesn’t work. Did you do anything to fix it Runcajsz?

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Posted by: kennethhon.4936

kennethhon.4936

same error here, i am in SOS server and connecting from Hong Kong. thanks for making this thread.

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Posted by: SaInT.5274

SaInT.5274

logins back up now

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Posted by: xubile.5147

xubile.5147

i can logon by now, i think it has been fixed

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Posted by: Corvi.3278

Corvi.3278

Again: Why the KITTENING KITTEN is vital information being relayed on third party sites and not on the KITTEN official page?

I agree ANET should use their own websites as Twitter is sometimes blocked in some circumstances.

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Posted by: Boss.8471

Boss.8471

Yup, back up and rolled back. A level lower than when I crashed.

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Posted by: jjbelyeu.2963

jjbelyeu.2963

Very strange, as soon as I log in here, all the problems evaporate….kinda strange.

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Posted by: Leornjst.8569

Leornjst.8569

Had same issue as well. Character had been rolled back to right before I did my last instance.

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Posted by: Artful.5183

Artful.5183

Logged in and got rolled back. 4 gold disappeared from my inventory..

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Posted by: ArchCalder.3258

ArchCalder.3258

Yup, the problem’s finally fixed.

It’s odd that they mention the problem on Twitter, but no word on these official forums. But oh well. I’m just glad they fixed it quickly. Thank you, ANet!

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Posted by: EvanTeicheira

EvanTeicheira

ArenaNet Alpha Team

Hey everyone. While we were unable to login to the forums during the duration of the outage, we are continuing to monitor the situation until we are certain that it is resolved. I appreciate your patience in the interim and will be sure to update the forum when we have fully addressed the issue.

ArenaNet QA Team

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Posted by: andredvs.2431

andredvs.2431

Im stuck on the game screen ‘Connection Error’s detected. Retrying…’ then it tries to download but doesnt work. cant even get passed this part to login to the game

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Posted by: Robert.1536

Robert.1536

well games up and running but guess they did a roll back because i have lost ascended ring i worked so hard to get and pristine relic ty anet

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Posted by: EmiltheRipper.1962

EmiltheRipper.1962

I’m glad everyone has it and it’s not just me, but I still can’t login while some others apparently can, I hope this is going to be fixed soon

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Posted by: andredvs.2431

andredvs.2431

I’m glad everyone has it and it’s not just me, but I still can’t login while some others apparently can, I hope this is going to be fixed soon

Same here, even get passed the guild wars when its downloading or patching.

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Posted by: EmiltheRipper.1962

EmiltheRipper.1962

It is supposed to be fixed now, but It still says connection error(s) detected, I don’t know if this is because my server (underworld) hasn’t been fixed yet, or if the problem still is here because of my computer.

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Posted by: andredvs.2431

andredvs.2431

if it worked before, why would it be your computer? my game was working perfectly before i logged off yesterday, now i cant seem to connect to the login screen so problem with the server’s since its trying to download something… and fails

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Posted by: EmiltheRipper.1962

EmiltheRipper.1962

haha XD it sure fails

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Posted by: Creest.3407

Creest.3407

Since yesterday I have this problem, too. Random dc´s and when trying to login again it says: “connection error(s) detected. Retrying”
Also when I change maps i get booted again and again. Was really looking foward to monday, but at the moment I cant even play….

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Posted by: EmiltheRipper.1962

EmiltheRipper.1962

I also had this problem since yesterday

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Posted by: andredvs.2431

andredvs.2431

restarted router and worked.

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Posted by: Cenka.9357

Cenka.9357

Happened to me too, we JUST finished a path in catacombs when we all got kicked, fine , fair enough, we were thankful we finished and it would be fine. Logged back in and everything we had done and got was just not there. Looks like whatever it was they did had it roll back? Q_Q

(edited by Cenka.9357)

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Posted by: athuria.2751

athuria.2751

I’ve already sent in a ticket, but last night I was disconnected and also saw part of my progress reset when I logged back in.

None of my friends I was partying had this happen, though.

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