Game Freezes or Crashes every 2-5 min

Game Freezes or Crashes every 2-5 min

in Account & Technical Support

Posted by: eeFarms.5842

eeFarms.5842

—> Crash <—
Assertion: (m_dims.x == highResDims.x >> 1) && (m_dims.y == highResDims.y >> 1)
File: ..\..\..\Engine\Gr\Dx9\Dx9Tex.cpp(1153)
App: Gw2.exe
Pid: 3968
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 15544
When: 2012-09-23T17:42:00Z 2012-09-23T07:42:00-10:00
Uptime: 0 days 0:07:22
Flags: 0

I have attached the entire Error. Any Help would be greatly appreciated.

Here are some of my Specs

Windows 7 SP1 x64Bit
RAM – 6GB
CPU – Intel® Core™ i7 CP Q820 @ 1.73 GHz
GPU – NVIDIA GeForce GTX 280M

(edited by eeFarms.5842)

Game Freezes or Crashes every 2-5 min

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Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hi eeFarms – Could you please send us a Game Advisor report so that we can look into why you’re experiencing this issue? Once you have the report you can attach it to the thread by clicking “More posting & formatting options…” You can download the application below:

http://us.ncsoft.com/gameadvisor/

Please note upon clicking the link you will be automatically prompted to download Game Advisor.

Game Freezes or Crashes every 2-5 min

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Posted by: Whisper.4580

Whisper.4580

—> Crash <—
Assertion: (m_dims.x == highResDims.x >> 1) && (m_dims.y == highResDims.y >> 1)
File: ..\..\..\Engine\Gr\Dx9\Dx9Tex.cpp(1153)
App: Gw2.exe
Pid: 3968
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 15544
When: 2012-09-23T17:42:00Z 2012-09-23T07:42:00-10:00
Uptime: 0 days 0:07:22
Flags: 0

I have attached the entire Error. Any Help would be greatly appreciated.

Here are some of my Specs

Windows 7 SP1 x64Bit
RAM – 6GB
CPU – Intel® Core™ i7 CP Q820 @ 1.73 GHz
GPU – NVIDIA GeForce GTX 280M
Attachments:

I was having the same problem, crashing every 2-5 min after logging in. I was seeing this issue right after I just put together a new PC build with an Nvidia GTX 670. Your issue seems like it might have to do with memory.

I solved my issue by making sure Anti-Aliasing was set to “application controlled” in my Nvidia settings and then when I got in game I made sure that Anti-Aliasing was set to “None”. I haven’t crashed since.

Hope this helps!

(edited by Whisper.4580)

Game Freezes or Crashes every 2-5 min

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Posted by: Loyram.1829

Loyram.1829

I’m still getting the same crash after disabling AA at every aspect. :\ shucks

Game Freezes or Crashes every 2-5 min

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Posted by: Whisper.4580

Whisper.4580

Yea, so after I posted this I crashed again. It took a lot longer for me to crash though when I did this (I was crashing every 2-5 min of entering WvW).

Game Freezes or Crashes every 2-5 min

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Posted by: eeFarms.5842

eeFarms.5842

AshleySegovia I just added the Test from Game Advisior

Game Freezes or Crashes every 2-5 min

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Posted by: Rue.9213

Rue.9213

Guys I do believe this is resulted from ‘mostly’ because of NVIDIA Stereoscopic 3D Driver Service. Somehow stopping and disabling this service solved my problem. This may worth to try.
Right click to My Computer,
go to manage, and click services and applications,
then services,
find NVIDIA Stereoscopic 3D Driver Service,
double click it, stop it and set startup type to disable.
click apply and ok to exit and post results. I hope it works for most of you.

Game Freezes or Crashes every 2-5 min

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Posted by: Whisper.4580

Whisper.4580

Thanks Rue, i’ll try this when I get home!

Game Freezes or Crashes every 2-5 min

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Posted by: Swedemon.4670

Swedemon.4670

Try also turning off Anisotropic Filtering (AF) – application controller. If that doesn’t help, go with all default options in nvidia settings.

Game Freezes or Crashes every 2-5 min

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Posted by: VirtualBS.3165

VirtualBS.3165

@Rue.9213: If you don’t use the stereoscopic stuff, you can disable all that in the nVidia drivers installation.

I usually only leave checked (besides the driver) the nVidia updater and PhysX because I have no use for either the HDMI passthrough audio driver or the 3D Vision driver+profiles (only install that if you have a 3D LCD/TV connected to the gfx card).

Game Freezes or Crashes every 2-5 min

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Posted by: Pepper.9605

Pepper.9605

I’ve just tried the above and I have been playing for almost two hours without a crash (two days ago I crashed >8 times within one hour).
I have turned off the stereoscopic driver, the anisotropic filter was already turned off.

I hope this has really solved the problem. Thanks for sharing!

i7 + nvidia GTX540M

[edit]After 2,5 hours the pc froze But well it’s better than before… BTW it was fine until last Tuesday… [/edit]

(edited by Pepper.9605)

Game Freezes or Crashes every 2-5 min

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Posted by: eeFarms.5842

eeFarms.5842

Rue thank you for the tips but they didn’t work for me

Game Freezes or Crashes every 2-5 min

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Posted by: Orangejoose.6149

Orangejoose.6149

Brand new comp, i5-3570, 8gb ram, GTX660 and just got this exact error preceded by some impressive massive lag in the overall UI of win8 + screen artifacting. All up-to-date graphic driver, dx and stuff so please don’t repeat the train of “make sure your peripherals are plugged in and turned on speech”

Attachments:

Game Freezes or Crashes every 2-5 min

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Posted by: redgabber.5209

redgabber.5209

hi guys, same here

—> Crash <—
Assertion: (m_dims.x == highResDims.x >> 1) && (m_dims.y == highResDims.y >> 1)
File: ..\..\..\Engine\Gr\Dx9\Dx9Tex.cpp(1154)
App: Gw2.exe
Pid: 792
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 19878

ANet plzz help

Game Freezes or Crashes every 2-5 min

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Posted by: Xom.9264

Xom.9264

Same issue, just started happening this weekend. I already tried everything I can think of on my end, no new hardware of software changes has been made this issue started with the ‘fixes’ Anet did a day or two ago.

Xomox ~Human Necro/Engineer ET

Game Freezes or Crashes every 2-5 min

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Posted by: redgabber.5209

redgabber.5209

Definitly need a fix and/or ANet communication… the game is unplayable

Game Freezes or Crashes every 2-5 min

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Posted by: Wicked Rin.1972

Wicked Rin.1972

I logged in a few times and played a few minutes before i eventually get disconnected whenever I use a waypoint… Sometimes login is successful, but after 3 login and 3 waypoints, I cannot even reach the character login screen anymore.

Game Freezes or Crashes every 2-5 min

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Posted by: Xom.9264

Xom.9264

I logged in a few times and played a few minutes before i eventually get disconnected whenever I use a waypoint… Sometimes login is successful, but after 3 login and 3 waypoints, I cannot even reach the character login screen anymore.

Yes getting the same.

Xomox ~Human Necro/Engineer ET

Game Freezes or Crashes every 2-5 min

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Posted by: Yulivee.9758

Yulivee.9758

see the same problem
it usually occures while using the waypoints