Guild Wars 2

Hello again, my last topic was closed without any reason and I didn’t get any answer. It is common courtesy for a forum mod to at least give a reason of locking the thread if it’s not inappropriate.

For two days now I cannot access the game for unknown reason. I’m entering the same correct password that I do to access this forum. I changed the password and again I can only access the forum but not the game. I would use help files, but the error code I’m getting (11:1001:2:1262) is nowhere to be found on site. First page of Google search links also provide no information whatsoever. I’m using build 38820 right now and I was not able to log in since the Tuesday patch (having tried yesterday and today) with the correct password. I retyped it three times and it won’t work, even though I log in to the forum every time.

Because you where told to submit a support ticket. This forum is not support.

I had a similar problem this morning. I reset my password and I’ve got access again, but GW2 support has been messing with my GW1 accounts lately which may have had an unexpected impact.

I did type in the correct password both before and after I changed it yesterday and today. I guess I submit a ticket…

I think I fixed it. My password was using letters not found in Latin1/ASCII, namely Polish diacritics “?” and “?”. The website was accepting the password, but the game client kept on telling my it was wrong.

Please fix this or at least put up a notice so that people don’t try and fail with their passwords.