Guild Wars 2

So, last time I played GW 2 was back around Queen’s Jubilee event. I logged out inside of Crown Pavilion.

Now when I try to log on with my character, it tries to load Crown Pavilion, then Divinity’s Reach Reach, then Crown Pavilion again. Finally all the loading screens stop and the game immediately crashes the moment it loads.

Crash Log:

—> Crash <—
Assertion: currentView != VIEW_GAME_LOAD
File: ..\..\..\Game\View\Default\VdfContext.cpp(2339)
App: Gw2.exe
Pid: 4540
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 30097
When: 2014-02-19T01:40:57Z 2014-02-18T20:40:57-05:00
Uptime: 0 days 0:00:29
Flags: 0

—> System <—
Name: PC
IpAddr: 192.168.1.45
Processors: 4 [GenuineIntel:6:12:3]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 4318MB/ 8082MB 53%
Paged: 12362MB/16162MB 76%
Virtual: 2896MB/ 4095MB 70%
Load: 46%
CommitTotal: 3799MB
CommitLimit: 16162MB
CommitPeak: 5304MB
SystemCache: 4600MB
HandleCount: 27594
ProcessCount: 80
ThreadCount: 1120

—> Process Memory <—
Private: 773MB
WorkingSet: 701MB
PeakWorkingSet: 702MB
PageFaults: 561705

—> Game Context <—
MapId: 18
Flags: 0×241
ElapsedTime: 00:00:00

—> World State <—
<WorldState BufferCapacity=“32931840” BufferUsed=“639938” DrawCalls=“701” Fps=“50” EffectLights=“0” Lights=“42” Materials=“158” Particles=“5278” Submodels=“701” TextureLoadsPending=“73” TextureMemory=“194848820” Triangles=“572139” VerticesSoftwareTransformed=“0” VideoMemoryTotal=“21600136” CameraPos=“-525.441, 703.231, -1476.84” CameraFwd=“0.412693, -0.882656, 0.224951” MapName=“wZY+N.F5ht7” MapNamespace=“WRBom” MapSector=“IJwR+.bL3IC” MapType=“Public” MapFloor=“38” MapId=“929” MapTimeOfDay=“1.000000” PlayerFacing=“0.425758, -0.904837, 0” PlayerPos=“-277.828, 173.645, -1248.8” PlayerVelocity=“0, 0, -16.0004” />

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0×15d0 <—

—> Trace <—
Pc:004111e1 Fr:05eafe14 Rt:004133dd Arg:3efcfeea 1131f3ac 05eafe74 0000000c
Pc:004133dd Fr:05eafe38 Rt:00416b8f Arg:3efcfeea 00b53e1f 03d14238 03d13ef0
Pc:00416b8f Fr:05eafe80 Rt:00b5025f Arg:03d13ef0 03d13f34 1131f3a0 00000008
Pc:00b5025f Fr:05eafeec Rt:00b505b9 Arg:3ba2d242 00000001 0a682a62 037661e8
Pc:00b505b9 Fr:05eaff24 Rt:00b5068f Arg:00000000 03d52060 006f30cf 00000000
Pc:00b5068f Fr:05eaff44 Rt:0095032d Arg:03d52060 3ba2d21a 00000000 037661e8
Pc:0095032d Fr:05eaff7c Rt:009503d5 Arg:00000000 05eaff94 752c336a 037661e8
Pc:009503d5 Fr:05eaff88 Rt:752c336a Arg:037661e8 05eaffd4 774f9f72 037661e8
Pc:752c336a Fr:05eaff94 Rt:774f9f72 Arg:037661e8 78d16849 00000000 00000000
Pc:774f9f72 Fr:05eaffd4 Rt:774f9f45 Arg:00950353 037661e8 00000000 00000000
Pc:774f9f45 Fr:05eaffec Rt:00000000 Arg:00950353 037661e8 00000000 08120000

—> Thread registers <—
eax=05eaf9dc ebx=00000000 ecx=00000000 edx=00000040 esi=00000000 edi=00000000
eip=004111e1 esp=05eafdf0 ebp=05eafe14
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00200246

eax-32 05EAF9BC 00000000 006f8b65 00000000 05eafa2c
eax-16 05EAF9CC 75eec40d 05eafa2c 75eec41f 05eaf9dc
eax 0 05EAF9DC 80000003 00000000 00000000 75eec41f
eax16 05EAF9EC 00000002 00000002 43403340 00000280
eax+32 05EAF9FC 000007ff 00000040 05eafd60 05eafae0
eax+48 05EAFA0C 05eafa30 0095408c 05eafae0 00000000

—> Code <—
004111C1 8bf18b06 8b908000 0000ffd2 83f80d75 ……………u
004111D1 16682309 0000bac4 7c2f01b9 f07c2f01 .h#…..|/…|/.
004111E1 e83a7b2e 005ec383 f80b750d 8b068b50 .:{..^….u….P
004111F1 586a0a8b ceffd25e c383f807 750d8b06 Xj…..^….u…
00411201 8b50586a 068bceff d25ec383 f802750b .PXj…..^….u.
00411211 8b068b50 586a018b ceffd25e c3cccc56 …PXj…..^…V

—> Stack <—
05EAFDF0 004111e6 00000923 320332b0 00c245df ..A.#….2.2.E..
05EAFE00 3bc00fe0 007268ca 03d133d0 00000141 …;.hr..3..A…
05EAFE10 00000141 05eafe38 004133dd 3efcfeea A…8….3A….>
05EAFE20 1131f3ac 05eafe74 0000000c 3efcfeea ..1.t……….>
05EAFE30 3ea45a1d 3ea45a1d 05eafe80 00416b8f .Z.>.Z.>…..kA.
05EAFE40 3efcfeea 00b53e1f 03d14238 03d13ef0 …>.>..8B…>..
05EAFE50 00000001 00000002 00000002 00000008 …………….
05EAFE60 05eafe7c 03d14238 00000001 03d13ef0 |…8B…….>..
05EAFE70 03d14150 1131f3ac 03d13f2d 00000000 PA….1.-?……
05EAFE80 05eafeec 00b5025f 03d13ef0 03d13f34 …._….>..4?..
05EAFE90 1131f3a0 00000008 05eafec0 03d14238 ..1………8B..
05EAFEA0 00000001 037661e8 00000000 75ef3bf4 …..av……;.u
05EAFEB0 3ba015ce 00000001 aa61d201 00000086 …;……a…..
05EAFEC0 00000141 00000000 00000000 00000001 A……………
05EAFED0 037661e8 0a682a62 00000001 735d270c .av.b*h……’]s
05EAFEE0 1195c0bb 00000000 3ba2d38a 05eaff24 ………..;$…
05EAFEF0 00b505b9 3ba2d242 00000001 0a682a62 ….B..;….b*h.
05EAFF00 037661e8 00000001 80000003 05eafef4 .av………….
05EAFF10 05eaf424 05eaff6c 00950490 3f216fd6 $…l……..o!?
05EAFF20 00000000 05eaff44 00b5068f 00000000 ….D………..
05EAFF30 03d52060 006f30cf 00000000 037661e8 ` …0o……av.
05EAFF40 00000000 05eaff7c 0095032d 03d52060 ….|…-…` ..
05EAFF50 3ba2d21a 00000000 037661e8 037661e8 …;…..av..av.
05EAFF60 05eaff50 05eaff50 05eaffc4 05eaffc4 P…P………..
05EAFF70 00950490 3f21006e 00000000 05eaff88 ….n.!?……..
05EAFF80 009503d5 00000000 05eaff94 752c336a …………j3,u
05EAFF90 037661e8 05eaffd4 774f9f72 037661e8 .av…..r.Ow.av.
05EAFFA0 78d16849 00000000 00000000 037661e8 Ih.×.........av.
05EAFFB0 00000000 00000000 00000000 05eaffa0 …………….
05EAFFC0 00000000 ffffffff 775371f5 0a7552cd ………qSw.Ru.
05EAFFD0 00000000 05eaffec 774f9f45 00950353 ……..E.OwS…
05EAFFE0 037661e8 00000000 00000000 00000000 .av………….
05EAFFF0 00000000 00950353 037661e8 00000000 ….S….av…..
05EB0000 08120000 05a20000 00000000 00000000 …………….
05EB0010 00601000 00601000 c7117761 04000000 ..`…`.aw……
05EB0020 00000000 00000000 00600000 05eb0020 ……….`. …
05EB0030 00000000 00000000 00000000 00000000 …………….
05EB0040 00000000 00000000 00000000 00000000 …………….
05EB0050 00000000 00000000 00000000 00000000 …………….
05EB0060 00000000 00000000 00000000 00000000 …………….
05EB0070 00000000 00000000 00000000 00000000 …………….
05EB0080 00000000 00000000 00000000 00000000 …………….
05EB0090 00000000 00000000 00000000 00000000 …………….
05EB00A0 00000000 00000000 00000000 00000000 …………….
05EB00B0 00000000 00000000 00000000 00000000 …………….
05EB00C0 00000000 00000000 00000000 00000000 …………….
05EB00D0 00000000 00000000 00000000 00000000 …………….
05EB00E0 00000000 00000000 00000000 00000000 …………….
05EB00F0 00000000 00000000 00000000 00000000 …………….
05EB0100 00000000 00000000 00000000 00000000 …………….
05EB0110 00000000 00000000 00000000 00000000 …………….
05EB0120 00000000 00000000 00000000 00000000 …………….
05EB0130 00000000 00000000 00000000 00000000 …………….
05EB0140 00000000 00000000 00000000 00000000 …………….
05EB0150 00000000 00000000 00000000 00000000 …………….
05EB0160 00000000 00000000 00000000 00000000 …………….
05EB0170 00000000 00000000 00000000 00000000 …………….
05EB0180 00000000 00000000 00000000 00000000 …………….
05EB0190 00000000 00000000 00000000 00000000 …………….
05EB01A0 00000000 00000000 00000000 00000000 …………….
05EB01B0 00000000 00000000 00000000 00000000 …………….
05EB01C0 00000000 00000000 00000000 00000000 …………….
05EB01D0 00000000 00000000 00000000 00000000 …………….
05EB01E0 00000000 00000000 00000000 00000000 …………….

—> Error Logs <—
VerifyAccess failed or denied access with 0×80070716 – 1
Content is referencing a propID that doesn’t exist propId=‘1704729269275558408’

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×1187
Version = 9.18.0013.3221
Description = NVIDIA GeForce GTX 760
Compat = 0×00100800
VidMem = 4038 MB

Same here m8

—> Crash <—
Assertion: currentView != VIEW_GAME_LOAD
File: ..\..\..\Game\View\Default\VdfContext.cpp(2339)
App: Gw2.exe
Pid: 3188
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 30318
When: 2014-02-25T21:26:58Z
Uptime: 0 days 0:00:27
Flags: 0

—> System <—
Name: MAN-PC
IpAddr: 192.168.1.5
Processors: 4 [GenuineIntel:6:10:7]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 5080MB/ 8160MB 62%
Paged: 12516MB/16321MB 76%
Virtual: 2721MB/ 4095MB 66%
Load: 37%
CommitTotal: 3805MB
CommitLimit: 16321MB
CommitPeak: 4365MB
SystemCache: 4426MB
HandleCount: 20314
ProcessCount: 55
ThreadCount: 802

—> Process Memory <—
Private: 997MB
WorkingSet: 924MB
PeakWorkingSet: 926MB
PageFaults: 771587

—> Game Context <—
MapId: 18
Flags: 0×241
ElapsedTime: 00:00:00

—> World State <—
<WorldState BufferCapacity=“38160000” BufferUsed=“9920894” DrawCalls=“2164” Fps=“31” EffectLights=“0” Lights=“84” Materials=“384” Particles=“7748” Submodels=“2164” TextureLoadsPending=“91” TextureMemory=“263831516” Triangles=“1509549” VerticesSoftwareTransformed=“0” VideoMemoryTotal=“18672968” CameraPos=“-285.382, 101.39, -1485.8” CameraFwd=“0.231837, -0.946387, 0.224951” MapName=“wZY+N.F5ht7” MapNamespace=“WRBom” MapSector=“IJwR+.bL3IC” MapType=“Public” MapFloor=“38” MapId=“929” MapTimeOfDay=“1.000000” PlayerFacing=“0.236479, -0.971637, 0” PlayerPos=“-146.281, -466.438, -1264.23” PlayerVelocity=“0, 0, -16.0004” />

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0xed0 <—

—> Trace <—
Pc:00411551 Fr:05c8fe14 Rt:0041375d Arg:3f859ee9 1222807c 05c8fe74 0000000c
Pc:0041375d Fr:05c8fe38 Rt:00416f9f Arg:3f859ee9 00b5503f 03cc1b88 03cc1840
Pc:00416f9f Fr:05c8fe80 Rt:00b5147f Arg:03cc1840 03cc1884 12228070 00000008
Pc:00b5147f Fr:05c8feec Rt:00b517d9 Arg:a39b1647 00000001 0101353b 035c5ef8
Pc:00b517d9 Fr:05c8ff24 Rt:00b518af Arg:00000000 03cffba0 006f373f 00000000
Pc:00b518af Fr:05c8ff44 Rt:00950d8d Arg:03cffba0 a39b161f 00000000 035c5ef8
Pc:00950d8d Fr:05c8ff7c Rt:00950e35 Arg:00000000 05c8ff94 7632336a 035c5ef8
Pc:00950e35 Fr:05c8ff88 Rt:7632336a Arg:035c5ef8 05c8ffd4 77859f72 035c5ef8
Pc:7632336a Fr:05c8ff94 Rt:77859f72 Arg:035c5ef8 735a1627 00000000 00000000
Pc:77859f72 Fr:05c8ffd4 Rt:77859f45 Arg:00950db3 035c5ef8 00000000 00000000
Pc:77859f45 Fr:05c8ffec Rt:00000000 Arg:00950db3 035c5ef8 00000000 085b0000

—> Thread registers <—
eax=05c8f9dc ebx=00000000 ecx=00000000 edx=00000040 esi=00000000 edi=00000000
eip=00411551 esp=05c8fdf0 ebp=05c8fe14
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00200246

eax-32 05C8F9BC 25b60bf0 006f9125 00000000 05c8fa2c
eax-16 05C8F9CC 7540c40d 05c8fa2c 7540c41f 05c8f9dc
eax 0 05C8F9DC 80000003 00000000 00000000 7540c41f
eax16 05C8F9EC 00000002 00000002 32e06300 00000280
eax+32 05C8F9FC 00000024 00000040 05c8fd60 05c8fae0
eax+48 05C8FA0C 05c8fa30 00954ae8 05c8fae0 00000000

—> Code <—
00411531 8bf18b06 8b908000 0000ffd2 83f80d75 ……………u
00411541 16682309 0000bac4 7c2f01b9 f07c2f01 .h#…..|/…|/.
00411551 e88a7d2e 005ec383 f80b750d 8b068b50 ..}..^….u….P
00411561 586a0a8b ceffd25e c383f807 750d8b06 Xj…..^….u…
00411571 8b50586a 068bceff d25ec383 f802750b .PXj…..^….u.
00411581 8b068b50 586a018b ceffd25e c3cccc56 …PXj…..^…V

Exact same issue here, old character trying to log in with inside the crown pavilion.

• did log a ticket this afternoon.

Ashley Segovia.8276:

For any of you having character specific crashes please submit a support ticket so we can assist you with this issue. In the meantime, please try the following:

Please go to your shortcut for Guild Wars 2 and right click it and choose properties.

In the line that says Target, add a space at the end of whats there and then -prefreset

It should look something like this: “C:\Games\Guild Wars 2\Gw2.exe” -prefreset

Click apply and then ok.

Once the above is done, try launching the game and logging into the character you are having issues with. If this resolves the issue, go back into your shortcut again and remove the -prefreset line.

Beyond this, there really isn’t any troubleshooting that we could suggest to resolve this issue as it’s not an issue with your system as it’s only affecting one character.

Thanks for the suggestion, I’m having the same issue and so far only got an automated reply about it being a known issue.

Update: This did not work for me.

Not sure how often you guys reboot…. I had a simular issue that came out of nowhere a few weeks ago…. I tried -repair and -prefreset and nothing worked, I even did a full download and reinstall of game and no change….

I rebooted my computer and suddenly the character was available again….

I too couldnt answer why the problem started suddenly and why a reboot fixed it, but its worth a try if you havent lately…

I wont pull out a “It’s Magic~” meme, but just consider rebooting a computer as doing the same thing sleep does for your own body.

Reboots and Cache clears (usually stuff in AppData) are the two simplest fixes for 99% of the problems people have with computers. It’s hard to say exactly why the reboot works aside from the fact that it’s completely purging your RAM.

Guys I somehow managed to get my game working, but the solution was really weird:

1) Deleted C:\Users\[your login username]\AppData\Roaming\Guild Wars 2
2) The game wanted to updated but it was slow so I VPNed into a private internet access VPN system to get some better performance.
3) Connected to the game while still connected to the VPN (largely a accident don’t know if it ended up being related or not)
4) Logged in with the troubled character first without making any graphics modifications.
5) At this point I logged in successfully, and when I got in the Lions Arch Destruction video immediately started playing, so I don’t know if the video is possibly at fault or not.

Note I had been trying every single day since I added my response above, so I don’t know if this was just a fluke or they did something server side, but I had not yet been notified of anything support might have done.