Q:
Gem Store Refunds
A:
you might want to submit a support ticket. ANet support will be able to help you better than posting on the forum.
| 61 Asura | 5 Charr | 2 Norn | 1 Human | 1 Sylvari |
You didn’t say, so I’m going to ask, but did you make a ticket and contact support about a refund on the mining tool?
ANet may give it to you.
Hmm, I thought this was the support. The in-game petition system didn’t seem to handle issues like mine, but more technical issues. Maybe I missed an option in the in-game support system that would cover my question?
Thanks, I’ve submitted a ticket :-)
There is no in-game support ticket system. I hope when you say you’ve submitted a ticket, you mean you’ve used the web-form accessed through the ‘Support’ link above/below.
Good luck.
Anet has always been pretty lenient with gem purchased items, so I’m guessing they will not have a problem refunding the gems (as long as you destroy the item).
Fate is just the weight of circumstances
That’s the way that lady luck dances