Guild Wars 2

About 10 minutes ago I had my account suspended for apparently inappropriate behavour. All I was doing was leveling a new character I just created and not even talking in chat. I got no warning and no GM sent me a tell to discuss it, it just happened. I’v sent in a ticket already to get it removed. Honestly Anet this is bad customer service especially when this has never happened to me before. Its a great way to loose people to and gives you a bad name. Look what happened to SWTOR and their customer service and the effect it had on the player base. I know alot of people left and bad customer service was the main reason.

Hi Sarevok,

We apologize for this, and we understand that it is a very frustrating issue. Opening a ticket is the first step. Now you just need to wait a bit and support will contact you with a solution.

If your ticket goes for more than 3 days unanswered, please post your number here https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-and-older-merged/page/67#post1098974 so it can be taken as a priority.

Thanks for your understanding. This thread is closed