Launcher Crashing - Error Text Inc [Merged]

Launcher Crashing - Error Text Inc [Merged]

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Posted by: Sinfullysweet.4517

Sinfullysweet.4517

Good afternoon!

After getting the message this morning via facebook, I loaded up my GW2 launcher to begin the update. It downloaded a bit, then suddenly closed. Since then when I open up my launcher it continuously closes with a popup wanting me to send the error to Anet.

Any clue as to what to do?

The following is the error:

—> Crash <—
Assertion: group
File: ..\..\..\Services\JobManager\Windows\JobManager.cpp(715)
App: Gw2.exe
Pid: 101440
Cmdline:
BaseAddr: 00E50000
ProgramId: 101
Build: 63647
When: 2016-06-28T20:49:07Z 2016-06-28T16:49:07-04:00
Uptime: 0 days 0:00:00
Flags: 0

—> System <—
Name: GAMING-LAPTOP
IpAddr: 192.168.2.2 192.168.2.7
Processors: 8 [GenuineIntel:6:12:3]
OSVersion: Windows 10.0 (64 bit)

—> System Memory <—
Physical: 17579MB/24525MB 71%
Paged: 19600MB/28109MB 69%
Virtual: 3888MB/ 4095MB 94%
Load: 28%
CommitTotal: 8508MB
CommitLimit: 28109MB
CommitPeak: 13895MB
SystemCache: 17162MB
HandleCount: 146245
ProcessCount: 168
ThreadCount: 2296

—> Process Memory <—
Private: 17MB
WorkingSet: 21MB
PeakWorkingSet: 31MB
PageFaults: 14612

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 4.84 1346
Uncategorized 4.64 1292
Programmer Data 0.20 54
I/O 0.18 2
File Service 0.18 2
Engine 0.01 5
Model-Programmer 0.01 1
Collections 0.00 21
Dictionary 0.00 20
UI 0.00 17
Gr 0.00 2
Gr Texture 0.00 1
Web Browser 0.00 3
Networking 0.00 3
Msg 0.00 3
Audio 0.00 2
String 0.00 3
Gr Umbra 0.00 1
Services 0.00 2
Packfile 0.00 0
Debugging 0.00 0
Paged Image 0.00 0
Threading 0.00 0
Xml 0.00 0

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Uncategorized 4.64 1292
File Service 0.18 2
Model-Programmer 0.01 1
Dictionary 0.00 20
UI 0.00 14
Gr Texture 0.00 1
Collections 0.00 1
Web Browser 0.00 3
Msg 0.00 3
Audio 0.00 2
String 0.00 3
Gr Umbra 0.00 1
Services 0.00 2
Programmer Data 0.00 1
Engine 0.00 0
Gr 0.00 0
I/O 0.00 0
Networking 0.00 0
Dynamic Geo 0.00 0
Packfile 0.00 0
Debugging 0.00 0
Paged Image 0.00 0
Threading 0.00 0
Xml 0.00 0

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10586.0 (64/32-bit compatible)]

—> Thread 0×18aac <—

—> Trace <—
Pc:01295668 Fr:00d8fb7c Rt:012e5562 Arg:012b52e6 0000000a 00000001 000f4240
Pc:012e5562 Fr:00d8fb94 Rt:012b53ed Arg:00e50000 00000000 02ad3930 0000000a
Pc:012b53ed Fr:00d8fbe0 Rt:771638f4 Arg:00bc8000 771638d0 80ebb4be 00d8fc3c
Pc:771638f4 Fr:00d8fbf4 Rt:77af5de3 Arg:00bc8000 a03b51c0 00000000 00000000
Pc:77af5de3 Fr:00d8fc3c Rt:77af5dae Arg:ffffffff 77b1b7cc 00000000 00000000
Pc:77af5dae Fr:00d8fc4c Rt:00000000 Arg:012b52e6 00bc8000 00000000 00000000

—> Thread registers <—
eax=00d8f728 ebx=00000000 ecx=00000000 edx=000002c8 esi=77168c20 edi=00000000
eip=01295668 esp=00d8fb50 ebp=00d8fb7c
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246

eax-32 00D8F708 00d8f748 77168c20 00000000 00d8f784
eax-16 00D8F718 7498db14 00d8f784 7498dae8 00d8f728
eax 0 00D8F728 80000003 00000000 00000000 7498dae8
eax
16 00D8F738 00000002 00000002 04c64ae0 36282030
eax+32 00D8F748 32332f34 7469622d 6d6f6320 69746170
eax+48 00D8F758 29656c62 4554005d 5c32334d 68676264
esi-32 77168C00 cccccccc cccccccc cccccccc cccccccc
esi-16 77168C10 0b0c25ff cccc771d cccccccc cccccccc
esi 0 77168C20 032425ff cccc771d cccccccc cccccccc
esi
16 77168C30 8b55ff8b 1475ffec ff1075ff 75ff0c75
esi+32 77168C40 8815ff08 3d771d0f c000000d 593d1d74
esi+48 77168C50 74c00000 40c03307 0010c25d 00047e68

—> Code <—
01295648 cccccccc cccccccc 5356578b f985ff75 ……..SVW….u
01295658 1468cb02 0000baa0 17e501b9 f81ee401 .h…………..
01295668 e8d38fed ff837f18 017e1f8b cfe89606 ………~……
01295678 000085c0 74148bff 8bc8e8b9 f8ffff8b ….t………..
01295688 cfe88206 000085c0 75ee8d4f 18e87680 ……..u..O..v.
01295698 ecff85c0 74126a00 8d4f0ce8 68e7ecff ….t.j..O..h…

—> Stack <—
00D8FB50 0129566d 000002cb 00000000 00000000 mV)………….
00D8FB60 00000000 01295902 012b52e6 00000001 …..Y)..R+…..
00D8FB70 01157425 012e5510 00000000 00d8fb94 %t…U……….
00D8FB80 012e5562 012b52e6 0000000a 00000001 bU…R+………
00D8FB90 000f4240 00d8fbe0 012b53ed 00e50000 @B…….S+…..
00D8FBA0 00000000 02ad3930 0000000a 5ed4480b ….09…….H.^
00D8FBB0 012b52e6 012b52e6 00bc8000 00000000 .R+..R+………
00D8FBC0 80000003 00000000 00d8fbac 00d8f15c …………\…
00D8FBD0 00d8fc2c 012b7dd0 5c2ca773 00000000 ,….}+.s.,\….
00D8FBE0 00d8fbf4 771638f4 00bc8000 771638d0 …..8.w…..8.w
00D8FBF0 80ebb4be 00d8fc3c 77af5de3 00bc8000 ….<….].w….
00D8FC00 a03b51c0 00000000 00000000 00bc8000 .Q;………….
00D8FC10 80000003 74a0f320 00000000 00d8f13c …. ..t….<…
00D8FC20 a03b51c0 00d8fc00 00d8f13c 00d8fc44 .Q;…..<…D…
00D8FC30 77b0ed50 d75b99e4 00000000 00d8fc4c P..w..[…..L…
00D8FC40 77af5dae ffffffff 77b1b7cc 00000000 .].w…….w….
00D8FC50 00000000 012b52e6 00bc8000 00000000 …..R+………
00D8FC60 00000000 00000000 00000000 00000000 …………….
00D8FC70 00000000 00000000 00000000 00000000 …………….
00D8FC80 00000000 00000000 00000000 00000000 …………….
00D8FC90 00000000 00000000 00000000 00000000 …………….
00D8FCA0 00000000 00000000 00000000 00000000 …………….
00D8FCB0 00000000 00000000 00000000 00000000 …………….
00D8FCC0 00000000 00000000 00000000 00000000 …………….
00D8FCD0 00000000 00000000 00000000 00000000 …………….
00D8FCE0 00000000 00000000 00000000 00000000 …………….
00D8FCF0 00000000 00000000 00000000 00000000 …………….
00D8FD00 00000000 00000000 00000000 00000000 …………….
00D8FD10 00000000 00000000 00000000 00000000 …………….
00D8FD20 00000000 00000000 00000000 00000000 …………….
00D8FD30 00000000 00000000 00000000 00000000 …………….
00D8FD40 00000000 00000000 00000000 00000000 …………….
00D8FD50 00000000 00000000 00000000 00000000 …………….
00D8FD60 00000000 00000000 00000000 00000000 …………….
00D8FD70 00000000 00000000 00000000 00000000 …………….
00D8FD80 00000000 00000000 00000000 00000000 …………….
00D8FD90 00000000 00000000 00000000 00000000 …………….
00D8FDA0 00000000 00000000 00000000 00000000 …………….
00D8FDB0 00000000 00000000 00000000 00000000 …………….
00D8FDC0 00000000 00000000 00000000 00000000 …………….
00D8FDD0 00000000 00000000 00000000 00000000 …………….
00D8FDE0 00000000 00000000 00000000 00000000 …………….
00D8FDF0 00000000 00000000 00000000 00000000 …………….
00D8FE00 00000000 00000000 00000000 00000000 …………….
00D8FE10 00000000 00000000 00000000 00000000 …………….
00D8FE20 00000000 00000000 00000000 00000000 …………….
00D8FE30 00000000 00000000 00000000 00000000 …………….
00D8FE40 00000000 00000000 00000000 00000000 …………….
00D8FE50 00000000 00000000 00000000 00000000 …………….
00D8FE60 00000000 00000000 00000000 00000000 …………….
00D8FE70 00000000 00000000 00000000 00000000 …………….
00D8FE80 00000000 00000000 00000000 00000000 …………….
00D8FE90 00000000 00000000 00000000 00000000 …………….
00D8FEA0 00000000 00000000 00000000 00000000 …………….
00D8FEB0 00000000 00000000 00000000 00000000 …………….
00D8FEC0 00000000 00000000 00000000 00000000 …………….
00D8FED0 00000000 00000000 00000000 00000000 …………….
00D8FEE0 00000000 00000000 00000000 00000000 …………….
00D8FEF0 00000000 00000000 00000000 00000000 …………….
00D8FF00 00000000 00000000 00000000 00000000 …………….
00D8FF10 00000000 00000000 00000000 00000000 …………….
00D8FF20 00000000 00000000 00000000 00000000 …………….
00D8FF30 00000000 00000000 00000000 00000000 …………….
00D8FF40 00000000 00000000 00000000 00000000 …………….

[OTG] ~ [GAME]~ [ROAM]~[AUTH]~ [LOFT]
Current Home: Yaks Bend Former Home: Maguuma/TC/SBI
Sin’s Characters on Gw2efficiency

Launcher Crashing - Error Text Inc [Merged]

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Posted by: Agsded.8760

Agsded.8760

I would like to confirm that I am experiencing the same or a similar issue, as are several of my guildmates.

My problem is with Gw2.tmp. For me, that is the file which throws the error message. The Gw2.exe launcher runs without problems, so I am able to play the game but have not been able to patch since this morning’s (6/28/16) first update.

I have tried deleting Gw2.tmp and Gw2-64.tmp (both are recreated when launching) in case they were corrupted when first created, running Gw2.exe as an administrator, and just concluded a clean install of the game. None of these has resolved the issue.

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Posted by: Sinfullysweet.4517

Sinfullysweet.4517

I wish I could say what happened, but after restarting my pc, and giving it another shot, it crashed one time then about 60 seconds later came back up and started downloading.

Sorry I don’t have more information or more of a “fix”

[OTG] ~ [GAME]~ [ROAM]~[AUTH]~ [LOFT]
Current Home: Yaks Bend Former Home: Maguuma/TC/SBI
Sin’s Characters on Gw2efficiency

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Posted by: Ark Bladesteele.2943

Ark Bladesteele.2943

Same issue here, 64 bit client. Started when I launched the game to update after I got home today.

NSP’s resident crazy-eyed sylvari

Launcher Crashing - Error Text Inc [Merged]

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Posted by: Knightsworn.5180

Knightsworn.5180

I can confirm same issue. Will try the restart after my repair attempt is finished.

Edit: I performed the repair, restarted, and no fix. I noticed in the notes it was opening the 32bit client on my 64bit system. Found the 64bit launcher opened without error.

(edited by Knightsworn.5180)

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Posted by: Jon Olson

Jon Olson

Programmer

Next

Good news! I believe I’ve found the issue with this and am working on a fix.

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Posted by: Behellagh.1468

Behellagh.1468

It looks as if the 32-bit client is crashing after it starts up the 64-bit client successfully. Also if I force just the 32-bit client it’s fine as well. It’s just during the post start up of the 64-bit one.

Anyone else seeing this?

Edit: Yes I did send in the crash report.

We are heroes. This is what we do!

RIP City of Heroes

Launcher Crashing - Error Text Inc [Merged]

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Posted by: Fatal Error.9340

Fatal Error.9340

SAME ERROR!!!

  • Crash <—*
    Assertion: group
    File: ..\..\..\Services\JobManager\Windows\JobManager.cpp(715)
    App: Gw2.exe
    Pid: 7608
    Cmdline:
    BaseAddr: 00050000
    ProgramId: 101
    Build: 63714
    When: 2016-06-29T03:25:05Z 2016-06-28T20:25:05-07:00
    Uptime: 0 days 0:00:01
    Flags: 0

Launcher Crashing - Error Text Inc [Merged]

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Posted by: Rose Solane.1027

Rose Solane.1027

My 32 bits launcher doesn’t crash, but with every launch it generates an error report before it starts the 64 bit executable. After that the game starts (and updates) fine. Probably related.

Piken Square, The descendants of Gwen

Launcher Crashing - Error Text Inc [Merged]

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Posted by: ronald.4327

ronald.4327

I also experience the launcher crash :’(. I hope they will fix it soon!

Launcher Crashing - Error Text Inc [Merged]

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Posted by: ronald.4327

ronald.4327

  • Crash <—*
    Exception: c0000417
    App: Gw2-64.exe
    Pid: 1272
    Cmdline:
    BaseAddr: 00007FF60EFC0000
    ProgramId: 101
    Build: 63714
    When: 2016-06-29T09:14:03Z 2016-06-29T11:14:03+02:00
    Uptime: 0 days 0:00:12
    Flags: 0
  • System <—*
    Name: DESKTOP-68I2FJO
    IpAddr: 192.168.0.16
    Processors: 4 [GenuineIntel:6:14:3]
    OSVersion: Windows 10.0 (64 bit)
  • System Memory <—*
    Physical: 14029MB/16336MB 85%
    Paged: 16393MB/18768MB 87%
    Virtual: 134217403MB/134217727MB 3%
    Load: 14%
    CommitTotal: 2374MB
    CommitLimit: 18768MB
    CommitPeak: 3631MB
    SystemCache: 5830MB
    HandleCount: 37795
    ProcessCount: 77
    ThreadCount: 1721
  • Process Memory <—*
    Private: 113MB
    WorkingSet: 123MB
    PeakWorkingSet: 137MB
    PageFaults: 971219
  • Memory Category Usage (Inclusive) <—*
    [Category] [Size(MB)] [Count]
    Root 81.57 6249
    Programmer Data 49.34 1039
    Collections 37.14 316
    Uncategorized 26.12 5141
    Dictionary 23.07 34
    Set 14.03 126
    I/O 11.77 482
    Collide Havok 6.11 69
    Collide 6.11 69
    Asset Service 5.85 418
    Archive 3.83 46
    File Service 2.09 13
    Networking 0.17 29
    UI 0.11 104
    Web Browser 0.11 90
    Event 0.07 3
    Game 0.04 53
    Engine 0.02 12
    Content 0.02 1
    Threading 0.01 15
    Model-Programmer 0.01 1
    BTree 0.00 6
    CharClient 0.00 5
    Services 0.00 8
  • Memory Category Usage (Exclusive) <—*
    [Category] [Size(MB)] [Count]
    Uncategorized 26.12 5141
    Dictionary 23.07 34
    Set 14.03 126
    Collide Havok 6.11 69
    Asset Service 5.85 418
    Archive 3.83 46
    File Service 2.09 13
    Networking 0.17 24
    Web Browser 0.11 90
    Event 0.07 3
    Collections 0.04 150
    Game 0.02 43
    Content 0.02 1
    Threading 0.01 15
    Model-Programmer 0.01 1
    Engine 0.01 6
    BTree 0.00 6
    CharClient 0.00 5
    Services 0.00 8
    File Core 0.00 2
    Text 0.00 1
    Download 0.00 3
    UI 0.00 14
    Programmer Data 0.00 2

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 6.2.10586.0 (64/32-bit compatible)]

  • Thread 0×296c <—*
  • Trace <—*
    Pc Rt : Args
    0000027d`9b2a8660 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
  • Thread registers <—*
    rax=0000009726cfd6a0 rbx=0000000000000000 rcx=0000009726cfd6a0
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=0000027d9b2a8700 rsp=0000009726cfdb78 rbp=0000000000000000
    r8=0000000000000000 r9=0000000000000000 r10=0000000000000000
    r11=0000009726cfd600 r12=000000000000002f r13=0000027da118a160
    r14=0000009726cfe001 r15=0000027da12fa640
    cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246

rax-32 0000009726CFD680 00000000`00000000 00000000`00000000 00000000`00000000 01000004`00000001
rax 0 0000009726CFD6A0 00000000`00000000 00000000`00000020 0001027d`a12f0000 00000000`00000000
rax
32 0000009726CFD6C0 0000027d`a12fd110 00000004`0000000a 00001f80`0010000f 0053002b`002b0033
rcx-32 0000009726CFD680 00000000`00000000 00000000`00000000 00000000`00000000 01000004`00000001
rcx 0 0000009726CFD6A0 00000000`00000000 00000000`00000020 0001027d`a12f0000 00000000`00000000
rcx
32 0000009726CFD6C0 0000027d`a12fd110 00000004`0000000a 00001f80`0010000f 0053002b`002b0033

  • Code <—*
    0000027d`9b2a86e0 e82b4c00 004c8b5c 2460448b cb4c8bc7 .+L..L.\$`D..L..
    0000027d`9b2a86f0 488bd648 8bcd4c89 5c2420e8 68feffff H..H..L.\$ .h…
    0000027d`9b2a8700 488b5c24 40488b6c 2448488b 74245048 H.\$H.l$HH.t$PH 0000027d`9b2a8710 83c4305f c3cccccc 4883ec38 48836424 ..0_....H..8H.d$ 0000027d`9b2a8720 20004533 c94533c0 33d233c9 e85fffff .E3.E3.3.3.._.. 0000027d`9b2a8730 ff4883c4 38c3cccc 40534883 ec40488b .H..8...SH..@H.
  • Stack <—*
    00000097`26cfdb78 0000027d`9b2a8700 00000097`26cfdcd0 00000000`7a80aa66 00000000`00000020 ...}……&….f..z…. …….
    00000097`26cfdb98 ffffffff`00000000 00000000`00000000 ffffffff`fffffffe 0000027d`a12fa91b ……………………../.}…
    00000097`26cfdbb8 0000027d`9b2a8731 0000027d`a118a160 00000000`00000013 0000027d`a12fa640 1.
    .}…`…}……….../.}... 00000097`26cfdbd8 00000000`00000073 00000000`00000000 0000027d`a12fa640 0000027d`a118a160 s................/.}…`…}…
    00000097`26cfdbf8 0000027d`9b27a9b0 00000097`26cfdcd0 00000000`00000010 00000000`0000000f ..‘.}……&………………..
    00000097`26cfdc18 00000000`00000000 00000097`26cfdd00 00007ffb`7ed10bf9 0000027d`a118a160 ………..&…….~….`…}…
    00000097`26cfdc38 0000027d`a12fa91b 00000000`00000020 00000000`00000000 0000027d`a118a160 ../.}… ……………`…}…
    00000097`26cfdc58 0000027d`a12fa8ff ffffffff`fffffffe 00000000`00000001 0000027d`a118a160 ../.}……………….`…}…
    00000097`26cfdc78 0000027d`a12fa8ff 00000097`26cfe088 0000027d`a118f940 00000000`00000000 ../.}……&….@…}………..
    00000097`26cfdc98 00000000`00000006 00000000`0000008f 0000027d`9b003600 0000027d`a118fb20 ……………..6..}… …}…
    00000097`26cfdcb8 ffffffff`fffffffe 00000000`00000013 00000000`0000008f 00000000`00000070 ……………………p…….
    00000097`26cfdcd8 0000027d`a12fc800 00656363`613d6569 00000000`00000013 00000000`0000001f ../.}…ie=acce……………..
    00000097`26cfdcf8 0000d170`97126a5e 00000000`00000000 00000000`00000000 00000000`00000974 ^j..p……………….t…….
    00000097`26cfdd18 00000097`26cfe088 00000000`00000001 00000000`00000001 00000000`00000000 …&……………………….
    00000097`26cfdd38 0000027d`9b27aece 0000027d`9b7bc95c 0000027d`9b7bc95d 00000000`000000ed ..’.}…\.{.}…].{.}………..
    00000097`26cfdd58 0000027d`a12fa640 ffffffff`fffffffe 0000027d`a118d0a0 0000027d`a12fcce0 ./.}...............}...../.}... 00000097`26cfdd78 0000027d`a1491320 00000000`00000013 00000000`0000001f ffffffff`ffffffff .I.}........................... 00000097`26cfdd98 00000000`00000001 00000000`00000000 0000027d`9b27af5c 00000097`26cfe088 ................\.'.}......&.... 00000097`26cfddb8 0000027d`a12fa640 0000027d`a1491320 0000027d`a1491320 00000000`00000974 @./.}... .I.}... .I.}...t....... 00000097`26cfddd8 0000027d`9b2904c4 00000097`26cfe070 00000000`ffffffff ffffffff`ffffffff ..).}...p..&.................... 00000097`26cfddf8 00000097`26cfe070 00000097`26cfe070 0000027d`9b2999f7 0000027d`a1491320 p..&....p..&......).}... .I.}... 00000097`26cfde18 00000097`26cfe074 00000000`00000001 00000000`ffffffff 00000000`00000000 t..&............................ 00000097`26cfde38 00000000`00000000 00000000`00000000 0000027d`9ac60170 00000097`00000003 ................p...}........... 00000097`26cfde58 00000000`00000000 00000000`00000001 00000097`26cfe074 00000000`00000000 ................t..&............ 00000097`26cfde78 0000027d`9ac60170 00000000`00000000 ffffffff`fffffffe 00000000`00001000 p...}........................... 00000097`26cfde98 00000000`00000000 00000097`26cfe210 00007ff6`0f401223 00000097`26cfe2a0 ...........&....#.……..&….
    00000097`26cfdeb8 00007ff6`0f3e0991 00000000`00000001 00000097`26cfe2a0 0000027d`9b8b17b0 ..>…………….&……..}…
    00000097`26cfded8 00007ff6`0f3e0991 0000027d`9b8bfa20 00007ff6`0f401223 00000097`26cfe2a0 ..>….. …}…#.........&.... 00000097`26cfdef8 00000000`0000000e 00000000`00000001 00007ff6`10207af0 00000097`26cfe2a0 .................z ........&.... 00000097`26cfdf18 00007ff6`0f3e0991 00000000`00000002 00007ff6`0f3e0991 00000000`ffffffff ..>...............>............. 00000097`26cfdf38 00007ff6`101ab7f0 0000027d`9b8bfa20 00007ff6`0f401223 00000097`26cfe2a0 ........ ...}...#.……..&….
    00000097`26cfdf58 00000000`00000001 00000000`00000005 00000097`26cfe128 00000000`00000001 …………….(..&…………

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Posted by: msquared.3452

msquared.3452

just returned bk to gw2 after taking a break cos of uni, and now everytime i open my game, im greeted with this error window, whats the fix? im running on the 64 bit version

Attachments:

(edited by msquared.3452)

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You might want to remove or edit your screenshot, as it shows personal log-in information, which is a security risk.

Next crash, click the ‘Show Details’ option, and post said details, or include them when discussing the issue with the Tech CS Team, should you choose to contact them for assistance.

Good luck.

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Posted by: msquared.3452

msquared.3452

You might want to remove or edit your screenshot, as it shows personal log-in information, which is a security risk.

Next crash, click the ‘Show Details’ option, and post said details, or include them when discussing the issue with the Tech CS Team, should you choose to contact them for assistance.

Good luck.

ok thank you

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Posted by: Jon Olson

Previous

Jon Olson

Programmer

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snip

This doesn’t appear related to OP’s crash.

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Posted by: Jon Olson

Previous

Jon Olson

Programmer

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This appears related to the JobManager crash I have already commented on. A fix is being worked on.

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Posted by: Sinfullysweet.4517

Sinfullysweet.4517

Ty Jon! I appreciate all that yall do to keep folks like me in the fantasy world. =)

[OTG] ~ [GAME]~ [ROAM]~[AUTH]~ [LOFT]
Current Home: Yaks Bend Former Home: Maguuma/TC/SBI
Sin’s Characters on Gw2efficiency

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Posted by: Sinfullysweet.4517

Sinfullysweet.4517

Jon, when I loaded it up this morning I recieved another Error Txt (Gw2.tmp) then the game restarted itself and loaded up. Here you go:

  • Crash <—*
    Assertion: group
    File: ..\..\..\Services\JobManager\Windows\JobManager.cpp(715)
    App: Gw2.exe
    Pid: 27516
    Cmdline:
    BaseAddr: 00BB0000
    ProgramId: 101
    Build: 63714
    When: 2016-06-29T13:22:43Z 2016-06-29T09:22:43-04:00
    Uptime: 0 days 0:00:00
    Flags: 0
  • System <—*
    Name: GAMING-LAPTOP
    IpAddr: 192.168.2.7
    Processors: 8 [GenuineIntel:6:12:3]
    OSVersion: Windows 10.0 (64 bit)
  • System Memory <—*
    Physical: 18994MB/24525MB 77%
    Paged: 21536MB/28109MB 76%
    Virtual: 3887MB/ 4095MB 94%
    Load: 22%
    CommitTotal: 6572MB
    CommitLimit: 28109MB
    CommitPeak: 9461MB
    SystemCache: 18302MB
    HandleCount: 74729
    ProcessCount: 146
    ThreadCount: 2469
  • Process Memory <—*
    Private: 18MB
    WorkingSet: 22MB
    PeakWorkingSet: 31MB
    PageFaults: 14668
  • Memory Category Usage (Inclusive) <—*
    [Category] [Size(MB)] [Count]
    Root 4.84 1346
    Uncategorized 4.64 1292
    Programmer Data 0.20 54
    I/O 0.18 2
    File Service 0.18 2
    Engine 0.01 5
    Model-Programmer 0.01 1
    Collections 0.00 21
    Dictionary 0.00 20
    UI 0.00 17
    Gr 0.00 2
    Gr Texture 0.00 1
    Web Browser 0.00 3
    Networking 0.00 3
    Msg 0.00 3
    Audio 0.00 2
    String 0.00 3
    Gr Umbra 0.00 1
    Services 0.00 2
    Packfile 0.00 0
    Debugging 0.00 0
    Paged Image 0.00 0
    Threading 0.00 0
    Xml 0.00 0
  • Memory Category Usage (Exclusive) <—*
    [Category] [Size(MB)] [Count]
    Uncategorized 4.64 1292
    File Service 0.18 2
    Model-Programmer 0.01 1
    Dictionary 0.00 20
    UI 0.00 14
    Gr Texture 0.00 1
    Collections 0.00 1
    Web Browser 0.00 3
    Msg 0.00 3
    Audio 0.00 2
    String 0.00 3
    Gr Umbra 0.00 1
    Services 0.00 2
    Programmer Data 0.00 1
    Engine 0.00 0
    Gr 0.00 0
    I/O 0.00 0
    Networking 0.00 0
    Dynamic Geo 0.00 0
    Packfile 0.00 0
    Debugging 0.00 0
    Paged Image 0.00 0
    Threading 0.00 0
    Xml 0.00 0

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10586.0 (64/32-bit compatible)]

  • Thread 0×58b4 <—*
  • Trace <—*
    Pc:00ff5668 Fr:02b6fc74 Rt:01045562 Arg:010152e6 0000000a 00000001 000f4240
    Pc:01045562 Fr:02b6fc8c Rt:010153ed Arg:00bb0000 00000000 02cc3930 0000000a
    Pc:010153ed Fr:02b6fcd8 Rt:748038f4 Arg:028d1000 748038d0 6bcc3714 02b6fd34
    Pc:748038f4 Fr:02b6fcec Rt:772e5de3 Arg:028d1000 1e9042cc 00000000 00000000
    Pc:772e5de3 Fr:02b6fd34 Rt:772e5dae Arg:ffffffff 7730b7b6 00000000 00000000
    Pc:772e5dae Fr:02b6fd44 Rt:00000000 Arg:010152e6 028d1000 00000000 00000000
  • Thread registers <—*
    eax=02b6f820 ebx=00000000 ecx=00000000 edx=000002c8 esi=74808c20 edi=00000000
    eip=00ff5668 esp=02b6fc48 ebp=02b6fc74
    cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246

eax-32 02B6F800 0000005a 74808c20 00000000 02b6f87c
eax-16 02B6F810 76dfdb14 02b6f87c 76dfdae8 02b6f820
eax 0 02B6F820 80000003 00000000 00000000 76dfdae8
eax
16 02B6F830 00000002 00000002 05010670 36282030
eax+32 02B6F840 32332f34 7469622d 6d6f6320 69746170
eax+48 02B6F850 29656c62 4554005d 5c32334d 68676264
esi-32 74808C00 cccccccc cccccccc cccccccc cccccccc
esi-16 74808C10 0b0c25ff cccc7487 cccccccc cccccccc
esi 0 74808C20 032425ff cccc7487 cccccccc cccccccc
esi
16 74808C30 8b55ff8b 1475ffec ff1075ff 75ff0c75
esi+32 74808C40 8815ff08 3d74870f c000000d 593d1d74
esi+48 74808C50 74c00000 40c03307 0010c25d 00047e68

  • Code <—*
    00FF5648 cccccccc cccccccc 5356578b f985ff75 ……..SVW….u
    00FF5658 1468cb02 0000baa0 17bb01b9 f81eba01 .h…………..
    00FF5668 e8d38fed ff837f18 017e1f8b cfe89606 ………~……
    00FF5678 000085c0 74148bff 8bc8e8b9 f8ffff8b ….t………..
    00FF5688 cfe88206 000085c0 75ee8d4f 18e87680 ……..u..O..v.
    00FF5698 ecff85c0 74126a00 8d4f0ce8 68e7ecff ….t.j..O..h…
  • Stack <—*
    02B6FC48 00ff566d 000002cb 00000000 00000000 mV…………..
    02B6FC58 00000000 00ff5902 010152e6 00000001 …..Y…R……
    02B6FC68 00eb7425 01045510 00000000 02b6fc8c %t…U……….
    02B6FC78 01045562 010152e6 0000000a 00000001 bU…R……….
    02B6FC88 000f4240 02b6fcd8 010153ed 00bb0000 @B…….S……
    02B6FC98 00000000 02cc3930 0000000a 859ce9c5 ….09……….
    02B6FCA8 010152e6 010152e6 028d1000 00000000 .R…R……….
    02B6FCB8 80000003 00000000 02b6fca4 02b6f254 …………T…
    02B6FCC8 02b6fd24 01017dd0 86dc01a5 00000000 $….}……….
    02B6FCD8 02b6fcec 748038f4 028d1000 748038d0 …..8.t…..8.t
    02B6FCE8 6bcc3714 02b6fd34 772e5de3 028d1000 .7.k4….].w….
    02B6FCF8 1e9042cc 00000000 00000000 028d1000 .B…………..
    02B6FD08 80000003 76e7f320 00000000 02b6f234 …. ..v….4…
    02B6FD18 1e9042cc 02b6fcf8 02b6f234 02b6fd3c .B……4…<…
    02B6FD28 772fed50 6b118be0 00000000 02b6fd44 P./w…k….D…
    02B6FD38 772e5dae ffffffff 7730b7b6 00000000 .].w……0w….
    02B6FD48 00000000 010152e6 028d1000 00000000 …..R……….
    02B6FD58 00000000 00000000 00000000 00000000 …………….
    02B6FD68 00000000 00000000 00000000 00000000 …………….
    02B6FD78 00000000 00000000 00000000 00000000 …………….
    02B6FD88 00000000 00000000 00000000 00000000 …………….
    02B6FD98 00000000 00000000 00000000 00000000 …………….
    02B6FDA8 00000000 00000000 00000000 00000000 …………….
    02B6FDB8 00000000 00000000 00000000 00000000 …………….
    02B6FDC8 00000000 00000000 00000000 00000000 …………….
    02B6FDD8 00000000 00000000 00000000 00000000 …………….
    02B6FDE8 00000000 00000000 00000000 00000000 …………….
    02B6FDF8 00000000 00000000 00000000 00000000 …………….
    02B6FE08 00000000 00000000 00000000 00000000 …………….
    02B6FE18 00000000 00000000 00000000 00000000 …………….
    02B6FE28 00000000 00000000 00000000 00000000 …………….
    02B6FE38 00000000 00000000 00000000 00000000 …………….
    02B6FE48 00000000 00000000 00000000 00000000 …………….
    02B6FE58 00000000 00000000 00000000 00000000 …………….
    02B6FE68 00000000 00000000 00000000 00000000 …………….
    02B6FE78 00000000 00000000 00000000 00000000 …………….
    02B6FE88 00000000 00000000 00000000 00000000 …………….
    02B6FE98 00000000 00000000 00000000 00000000 …………….
    02B6FEA8 00000000 00000000 00000000 00000000 …………….
    02B6FEB8 00000000 00000000 00000000 00000000 …………….
    02B6FEC8 00000000 00000000 00000000 00000000 …………….
    02B6FED8 00000000 00000000 00000000 00000000 …………….
    02B6FEE8 00000000 00000000 00000000 00000000 …………….
    02B6FEF8 00000000 00000000 00000000 00000000 …………….
    02B6FF08 00000000 00000000 00000000 00000000 …………….
    02B6FF18 00000000 00000000 00000000 00000000 …………….
    02B6FF28 00000000 00000000 00000000 00000000 …………….
    02B6FF38 00000000 00000000 00000000 00000000 …………….
    02B6FF48 00000000 00000000 00000000 00000000 …………….
    02B6FF58 00000000 00000000 00000000 00000000 …………….
    02B6FF68 00000000 00000000 00000000 00000000 …………….
    02B6FF78 00000000 00000000 00000000 00000000 …………….
    02B6FF88 00000000 00000000 00000000 00000000 …………….
    02B6FF98 00000000 00000000 00000000 00000000 …………….
    02B6FFA8 00000000 00000000 00000000 00000000 …………….
    02B6FFB8 00000000 00000000 00000000 00000000 …………….
    02B6FFC8 00000000 00000000 00000000 00000000 …………….
    02B6FFD8 00000000 00000000 00000000 00000000 …………….
    02B6FFE8 00000000 00000000 00000000 00000000 …………….
    02B6FFF8 00000000 00000000 78746341 00000020 ……..Actx …
    02B70008 00000001 000032d8 000000dc 00000000 …..2……….
    02B70018 00000020 00000000 00000014 00000001 ……………
    02B70028 00000007 00000034 0000017c 00000001 ….4…|…….
    02B70038 00000000 00000000 00000000 00000000 …………….
[OTG] ~ [GAME]~ [ROAM]~[AUTH]~ [LOFT]
Current Home: Yaks Bend Former Home: Maguuma/TC/SBI
Sin’s Characters on Gw2efficiency

Launcher Crashing - Error Text Inc [Merged]

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Posted by: Jon Olson

Previous

Jon Olson

Programmer

Next

Is this the JobManager crash? It sounds like it.

We’re working on the fix.

Beta, Character Select/Create, Enhanced Squad UI, Play for Free, Raids, Streaming Client, & Mac

Launcher Crashing - Error Text Inc [Merged]

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Posted by: msquared.3452

msquared.3452

This appears related to the JobManager crash I have already commented on. A fix is being worked on.

oh sweet thank you so much

Launcher Crashing - Error Text Inc [Merged]

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Posted by: Behellagh.1468

Behellagh.1468

Yep, looked at the detail later.

We are heroes. This is what we do!

RIP City of Heroes

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Posted by: Jon Olson

Previous

Jon Olson

Programmer

Next

This should be fixed with today’s hotfix.

Beta, Character Select/Create, Enhanced Squad UI, Play for Free, Raids, Streaming Client, & Mac

Launcher Crashing - Error Text Inc [Merged]

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Posted by: Fatal Error.9340

Fatal Error.9340

Its not Fix Jon Olson…

Launcher Crashing - Error Text Inc [Merged]

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Posted by: Fatal Error.9340

Fatal Error.9340

This should be fixed with today’s hotfix.

>>>>>> NOT FIXED!

Launcher Crashing - Error Text Inc [Merged]

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Posted by: Jon Olson

Previous

Jon Olson

Programmer

This should be fixed with today’s hotfix.

>>>>>> NOT FIXED!

There have been no new reports to our system for this particular crash since the hotfix we issued with the aforementioned fix. I have to suspect you are encountering a different issue. Could you post the newest crash text?

Please make sure to send the reports from the crash dialog too!

Beta, Character Select/Create, Enhanced Squad UI, Play for Free, Raids, Streaming Client, & Mac

Launcher Crashing - Error Text Inc [Merged]

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Posted by: Rose Solane.1027

Rose Solane.1027

The launcher crash is solved for me. But GW2 is really unstable the last few days. I get at least 2 or 3 crashes every day. That is the most unstable GW2 has been since the famous Karka invasion of LA.
The strange thing is that with the last crash (just a few minutes ago) I waited with sending the error log until I finished the Legendary Ley-Line Anomaly event in Iron Marches. I got the error message during the event but just tabbed back to the game. After the event was finished I send the error log and then my game really crashed.

I send the error report every time I got one so you should have a few from me. Curious to hear what the problem is. I don’t think it is related to anything on my PC specifically.

Piken Square, The descendants of Gwen

Launcher Crashing - Error Text Inc [Merged]

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Posted by: Lexiana.5128

Lexiana.5128

Hello, the other night for the first time, I experienced a client crash(during game):

—> Crash <—
Assertion: group->jobCount == 0
File: ..\..\..\Services\JobManager\Windows\JobManager.cpp(350)
App: Gw2-64.exe
Pid: 9792
Cmdline:
BaseAddr: 000000013FCC0000
ProgramId: 101
Build: 63845
When: 2016-07-03T02:27:05Z 2016-07-02T22:27:05-04:00
Uptime: 0 days 0:35:15
Flags: 0

—> System <—
Name: Edited for privacy
IpAddr: Edited for privacy
Processors: 8 [GenuineIntel:6:12:3]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 10350MB/16324MB 63%
Paged: 25800MB/32646MB 79%
Virtual: 8385740MB/8388607MB 99%
Load: 36%
CommitTotal: 6845MB
CommitLimit: 32646MB
CommitPeak: 8743MB
SystemCache: 10837MB
HandleCount: 39980
ProcessCount: 92
ThreadCount: 1547

—> Process Memory <—
Private: 2466MB
WorkingSet: 2326MB
PeakWorkingSet: 2697MB
PageFaults: 10356888

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 1023.55 937415
VRAM 903.43 15444
Programmer Data 682.70 296405
Engine 369.25 137835
Model-Programmer 270.46 33448
Uncategorized 237.00 596343
Game 193.53 117636
VRAM – Prop Tex 180.26 697
VRAM – Character Tex 167.78 627
VRAM – Gr Postproc 146.39 20
Content 135.11 38899
VRAM – Composite Tex 125.08 240
Collections 84.82 5977
Dictionary 82.79 1534
Gr 73.88 75436
Art Assets 63.50 12140
Character Models 52.27 3668
Composite Models 50.67 1481
Text 50.46 4842
Gr Umbra 46.66 3220
VRAM – Terrain Tex 42.04 80
Collide 40.35 32527
Composite Tex 36.18 78
Composite Tex Pool 35.85 74

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Model-Programmer 264.85 25684
Uncategorized 237.00 596343
VRAM – Prop Tex 180.26 697
VRAM – Character Tex 167.78 627
VRAM – Gr Postproc 146.39 20
Content 135.11 38899
VRAM – Composite Tex 125.08 240
Dictionary 82.79 1534
Text 50.46 4842
Gr Umbra 46.66 3220
VRAM – Terrain Tex 42.04 80
Composite Tex Pool 35.85 74
VRAM – UI Textures 35.68 847
VRAM – Gr Shadow 32.00 1
Collide 22.02 2499
VRAM – Effect Texture 20.24 121
Archive 18.47 93
VRAM – Gr Cloud 16.50 66
VRAM – DDI Shader 15.63 11620
Collide Havok 14.58 29026
VRAM – Composite Geo 14.35 139
Composite Packfile 14.34 452
VRAM – Map Env Tex 13.60 27
VRAM – Terrain PgdImg 12.50 50

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> SerialLoader0 Thread 0×23b0 <—

—> Trace <—
Pc Rt : Args
00000001`3ffaaffc 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`401032b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`401039cd 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`4010379e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`400eda9f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`400edbd4 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`400eed6e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`400ee4d6 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`400cbd2d 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`400cc65d 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`4011bc15 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`3ffa1be9 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`40127caf 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`40127e56 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000000`76ff59bd 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000000`7722a2e1 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

—> Thread registers <—
rax=0000000000000001 rbx=0000000140f087d0 rcx=0000000004fbf0d0
rdx=0000000140f087d0 rsi=000000000000015e rdi=0000000140f08838
rip=000000013ffaaf9d rsp=0000000004fbf070 rbp=0000000000000002
r8=000000000000015e r9=0000000000000002 r10=000000014167d090
r11=00000000030123a0 r12=0000000000000000 r13=0000000000000000
r14=0000000004fbf798 r15=0000000000000000
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202

rbx-32 0000000140F087B0 00000020`0000006e 00000000`00000000 02020202`02020202 02020202`02020202
rbx 0 0000000140F087D0 2e2e5c2e`2e5c2e2e 65636976`7265535c 6e614d62`6f4a5c73 6e69575c`72656761
rbx
32 0000000140F087F0 626f4a5c`73776f64 2e726567`616e614d 00000000`00707063 6165683e`2d626f6a
rcx-32 0000000004FBF0B0 00000001`3ffaaf9d 00000000`04fbf070 00000000`00000002 00000000`57badf88
rcx 0 0000000004FBF0D0 00000000`00000001 00000000`707e0675 00000000`00000000 00000000`7724decd
rcx
32 0000000004FBF0F0 00000000`57badf80 00000000`57badf8b 00001f80`0010000f 0053002b`002b0033
rdx-32 0000000140F087B0 00000020`0000006e 00000000`00000000 02020202`02020202 02020202`02020202
rdx 0 0000000140F087D0 2e2e5c2e`2e5c2e2e 65636976`7265535c 6e614d62`6f4a5c73 6e69575c`72656761
rdx
32 0000000140F087F0 626f4a5c`73776f64 2e726567`616e614d 00000000`00707063 6165683e`2d626f6a

—> Code <—
00000001`3ffaaf7d 488bf948 8d0d59e8 6901418b f0488bda H..H..Y.i.A..H..
00000001`3ffaaf8d e82e90fe ff488d4c 2460ff15 9303ef00 …..H.L$`……
00000001`3ffaaf9d 488b8424 58010000 48c74424 30000000 H..$X…H.D$0…
00000001`3ffaafad 00488944 2440488b 8424f800 00004885 .H.D$@H..$….H.
00000001`3ffaafbd db488944 2448488b 84240001 00004c8d .H.D$HH..$….L.
00000001`3ffaafcd 050e45f0 00488944 2450488d 4424604c ..E..H.D$PH.D$`L

—> Stack <—
00000000`04fbf070 00000000`fc0003ff 00000000`a8222898 00000000`00000000 00000000`707e0a00 ………("……………~p….
00000000`04fbf090 00000000`04fbf0b0 00000000`04fbf0d0 00000000`00000000 00000000`15d23220 …………………… 2……
00000000`04fbf0b0 00000001`3ffaaf9d 00000000`04fbf070 00000000`00000002 00000000`57badf88 …?….p………………W….
00000000`04fbf0d0 00000000`00000001 00000000`707e0675 00000000`00000000 00000000`7724decd ……..u.~p…………..$w….
00000000`04fbf0f0 00000000`57badf80 00000000`57badf8b 00001f80`0010000f 0053002b`002b0033 …W…….W…………3...S.
00000000`04fbf110 00000202`002b002b 00000000`15d23220 00000000`9200ca58 00000000`000003ff .….. 2……X……………
00000000`04fbf130 00000000`02000002 00000000`00000000 00320001`7e002856 00000000`00000001 …………….V(.~..2………
00000000`04fbf150 00000000`04fbf0d0 00000001`40f087d0 00000001`40f087d0 00000000`04fbf070 ……….........….p…….
00000000`04fbf170 00000000`00000002 00000000`0000015e 00000001`40f08838 00000000`0000015e ……..^…….8......^....... 00000000`04fbf190 00000000`00000002 00000001`4167d090 00000000`030123a0 00000000`00000000 ..........gA.....#.............. 00000000`04fbf1b0 00000000`00000000 00000000`04fbf798 00000000`00000000 00000001`3ffaaf9d ...........................?.... 00000000`04fbf1d0 00000000`0000027f 00000000`00000000 00000000`00000000 0000ffff`00001f80 ................................ 00000000`04fbf1f0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000000`04fbf210 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000000`04fbf230 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000000`04fbf250 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000000`04fbf270 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000000`04fbf290 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000000`04fbf2b0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000000`04fbf2d0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000000`04fbf2f0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000000`04fbf310 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000000`04fbf330 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000000`04fbf350 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000000`04fbf370 00000000`00000002 00000000`0032849c 00000000`0032e930 00000001`3ff9f6c7 ..........2.....0.2........?.... 00000000`04fbf390 00000000`00000003 000007fe`fd1a10ac 00000000`00000008 00000001`40eaabf0 ...........................….
00000000`04fbf3b0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`0004ab64 ……………………d…….
00000000`04fbf3d0 00000000`056a90a8 00000000`00000088 00000000`00000001 00000001`3ff9f6c7 ..j……………………?….
00000000`04fbf3f0 00000000`00000002 00000000`00000000 000055b8`00b20008 00000000`0032e6c0 …………………U….2…..
00000000`04fbf410 00000000`00000000 00000001`3ff9feb5 00000001`40ea0000 00000000`7724f2d3 ………..?…….@……$w….
00000000`04fbf430 00000000`00000030 00000000`00000000 00000000`6d52a380 00000000`00320000 0……………..Rm……2…..
00000000`04fbf450 00000000`6d52a390 00000000`77291491 00000000`c0000017 00000001`00000012 ..Rm……)w………………..

—> Error Logs <—
t find projectile effect for skill ‘y7FnF.NUlM9’
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Couldn’t find projectile effect for skill ‘y7FnF.NUlM9’
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Couldn’t find projectile effect for skill ‘ViarU.pGPgw’
Model ‘0×080b24’: Failed to resolve AimIK bone indices.
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Couldn’t find projectile effect for skill ‘y7FnF.NUlM9’
Model ‘0×0ea52d’: LightningSetActionPoints: lightning ‘fluxsystem’ not found.
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Couldn’t find projectile effect for skill ‘xYDfZ.f0qXr’
Couldn’t find projectile effect for skill ‘y7FnF.NUlM9’
Couldn’t find projectile effect for skill ‘ViarU.pGPgw’
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Couldn’t find projectile effect for skill ‘xYDfZ.f0qXr’
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Couldn’t find projectile effect for skill ‘y7FnF.NUlM9’
Texture missing mip chain: 0×011f2e
Texture missing mip chain: 0×011f30
Model ‘0×08223a’: Failed to resolve AimIK bone indices.
Model ‘0×080b24’: Failed to resolve AimIK bone indices.
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Model ‘0×080b24’: Failed to resolve AimIK bone indices.
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Couldn’t find missile launch point for gadget ‘0×1a0bc’.
Model ‘0×08223a’: Failed to resolve AimIK bone indices.
Model ‘0×08223f’: Failed to resolve AimIK bone indices.
Model ‘0×080b24’: Failed to resolve AimIK bone indices.
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Model ‘0×08223a’: Failed to resolve AimIK bone indices.
Model ‘0×08223f’: Failed to resolve AimIK bone indices.
Texture ‘0×03539b’ dimensions too small
Loading ‘0×03539b’ texture failed
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Model ‘0×08223a’: Failed to resolve AimIK bone indices.
Model ‘0×080b24’: Failed to resolve AimIK bone indices.

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×13c2
Version = 10.18.0013.6200
Description = NVIDIA GeForce GTX 970
Compat = 0×00100800
VidMem = 3721 MB

This happened right before a Claw of Jormag run, as I was making my way there from the waypoint.
Any help as this has never happened to me before?
Also I have recently been getting lower fps during world boss events which seem to correspond to player count and my GPU load going from around 50% to 34-37%.
This has also never happened to me before the most recent updates. For example, before when fighting Teq, I would get anywhere from 20-30fps with a ton of players.
Now, I am regularly getting 15-20fps as my GPU usage drops and it just stays there until the players start to move around and disperse for the megalaser portion of the fight.
This problem seems to only happen on world bosses.
My settings have not changed from before as attached so I am not sure what’s going on.
I have a powerful system:
i7 4790k @ 4.4ghz on all cores
EVGA SSC GTX 970
16 GB 1600 Ram Dual Channel

Any ideas?
Thank you in advance!

Launcher Crashing - Error Text Inc [Merged]

in Account & Technical Support

Posted by: ekkue.3754

ekkue.3754

just thought i’d reply here as i just got the same error and googled it as i’d never seen that one before. I was in iron marches and the ley-line anomaly event had finished roughly 5 seconds before. can attach whole report if wanted.

—> Crash <—
Assertion: group->jobCount == 0
File: ..\..\..\Services\JobManager\Windows\JobManager.cpp(350)
App: Gw2-64.exe
Pid: 3864
Cmdline: -bmp
BaseAddr: 000000013FF60000
ProgramId: 101
Build: 63845
When: 2016-07-05T20:31:02Z 2016-07-05T21:31:02+01:00
Uptime: 0 days 1:01:30
Flags: 0×1

Launcher Crashing - Error Text Inc [Merged]

in Account & Technical Support

Posted by: Tinieblo.7104

Tinieblo.7104

Same error here, since one week:

  • Error Logs <—*
    ncing a propID that doesn’t exist propId=‘1973332720505356380’
    Model ‘0×080b24’: Failed to resolve AimIK bone indices.
    Content is referencing a propID that doesn’t exist propId=‘1974445190049464929’
    Model ‘0×082239’: Failed to resolve AimIK bone indices.
    Model ‘0×08223a’: Failed to resolve AimIK bone indices.
    Model ‘0×080b24’: Failed to resolve AimIK bone indices.
    Model ‘0×0d3dc1’: Failed to resolve AimIK bone indices.
    Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
    Content is referencing a propID that doesn’t exist propId=‘1924002649382879764’
    Model ‘0×08223f’: Failed to resolve AimIK bone indices.
    Model ‘0×082239’: Failed to resolve AimIK bone indices.
    Model ‘0×08223a’: Failed to resolve AimIK bone indices.
    Model ‘0×080b24’: Failed to resolve AimIK bone indices.
    Model ‘0×0d3dc1’: Failed to resolve AimIK bone indices.
    Content is referencing a propID that doesn’t exist propId=‘1973332939548688466’
    Content is referencing a propID that doesn’t exist propId=‘1974445190049464929’
    Content is referencing a propID that doesn’t exist propId=‘1973332720505356380’
    Model ‘0×082239’: Failed to resolve AimIK bone indices.
    Model ‘0×08223a’: Failed to resolve AimIK bone indices.
    Model ‘0×080b24’: Failed to resolve AimIK bone indices.
    Model ‘0×0d3dc1’: Failed to resolve AimIK bone indices.
    Model ‘0×082239’: Failed to resolve AimIK bone indices.
    Model ‘0×080b24’: Failed to resolve AimIK bone indices.
    Model ‘0×08223a’: Failed to resolve AimIK bone indices.
    Content is referencing a propID that doesn’t exist propId=‘1924002649382879764’
    Model ‘0×0d3dc1’: Failed to resolve AimIK bone indices.
    Model ‘0×082239’: Failed to resolve AimIK bone indices.
    Model ‘0×080b24’: Failed to resolve AimIK bone indices.
    Content is referencing a propID that doesn’t exist propId=‘1973331389065494601’
    Model ‘0×08223a’: Failed to resolve AimIK bone indices.
    Content is referencing a propID that doesn’t exist propId=‘1974445190049464929’
    Model ‘0×0d3dc1’: Failed to resolve AimIK bone indices.

Launcher Crashing - Error Text Inc [Merged]

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

^This is not the same error addressed in this thread.