Launcher Crashing - Error Text Inc [Merged]
in Account & Technical Support
Posted by: Sinfullysweet.4517
Good afternoon!
After getting the message this morning via facebook, I loaded up my GW2 launcher to begin the update. It downloaded a bit, then suddenly closed. Since then when I open up my launcher it continuously closes with a popup wanting me to send the error to Anet.
Any clue as to what to do?
The following is the error:
—> Crash <—
Assertion: group
File: ..\..\..\Services\JobManager\Windows\JobManager.cpp(715)
App: Gw2.exe
Pid: 101440
Cmdline:
BaseAddr: 00E50000
ProgramId: 101
Build: 63647
When: 2016-06-28T20:49:07Z 2016-06-28T16:49:07-04:00
Uptime: 0 days 0:00:00
Flags: 0
—> System <—
Name: GAMING-LAPTOP
IpAddr: 192.168.2.2 192.168.2.7
Processors: 8 [GenuineIntel:6:12:3]
OSVersion: Windows 10.0 (64 bit)
—> System Memory <—
Physical: 17579MB/24525MB 71%
Paged: 19600MB/28109MB 69%
Virtual: 3888MB/ 4095MB 94%
Load: 28%
CommitTotal: 8508MB
CommitLimit: 28109MB
CommitPeak: 13895MB
SystemCache: 17162MB
HandleCount: 146245
ProcessCount: 168
ThreadCount: 2296
—> Process Memory <—
Private: 17MB
WorkingSet: 21MB
PeakWorkingSet: 31MB
PageFaults: 14612
—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 4.84 1346
Uncategorized 4.64 1292
Programmer Data 0.20 54
I/O 0.18 2
File Service 0.18 2
Engine 0.01 5
Model-Programmer 0.01 1
Collections 0.00 21
Dictionary 0.00 20
UI 0.00 17
Gr 0.00 2
Gr Texture 0.00 1
Web Browser 0.00 3
Networking 0.00 3
Msg 0.00 3
Audio 0.00 2
String 0.00 3
Gr Umbra 0.00 1
Services 0.00 2
Packfile 0.00 0
Debugging 0.00 0
Paged Image 0.00 0
Threading 0.00 0
Xml 0.00 0
—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Uncategorized 4.64 1292
File Service 0.18 2
Model-Programmer 0.01 1
Dictionary 0.00 20
UI 0.00 14
Gr Texture 0.00 1
Collections 0.00 1
Web Browser 0.00 3
Msg 0.00 3
Audio 0.00 2
String 0.00 3
Gr Umbra 0.00 1
Services 0.00 2
Programmer Data 0.00 1
Engine 0.00 0
Gr 0.00 0
I/O 0.00 0
Networking 0.00 0
Dynamic Geo 0.00 0
Packfile 0.00 0
Debugging 0.00 0
Paged Image 0.00 0
Threading 0.00 0
Xml 0.00 0
[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10586.0 (64/32-bit compatible)]
—> Thread 0×18aac <—
—> Trace <—
Pc:01295668 Fr:00d8fb7c Rt:012e5562 Arg:012b52e6 0000000a 00000001 000f4240
Pc:012e5562 Fr:00d8fb94 Rt:012b53ed Arg:00e50000 00000000 02ad3930 0000000a
Pc:012b53ed Fr:00d8fbe0 Rt:771638f4 Arg:00bc8000 771638d0 80ebb4be 00d8fc3c
Pc:771638f4 Fr:00d8fbf4 Rt:77af5de3 Arg:00bc8000 a03b51c0 00000000 00000000
Pc:77af5de3 Fr:00d8fc3c Rt:77af5dae Arg:ffffffff 77b1b7cc 00000000 00000000
Pc:77af5dae Fr:00d8fc4c Rt:00000000 Arg:012b52e6 00bc8000 00000000 00000000
—> Thread registers <—
eax=00d8f728 ebx=00000000 ecx=00000000 edx=000002c8 esi=77168c20 edi=00000000
eip=01295668 esp=00d8fb50 ebp=00d8fb7c
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246
eax-32 00D8F708 00d8f748 77168c20 00000000 00d8f784
eax-16 00D8F718 7498db14 00d8f784 7498dae8 00d8f728
eax 0 00D8F728 80000003 00000000 00000000 7498dae8
eax16 00D8F738 00000002 00000002 04c64ae0 36282030
eax+32 00D8F748 32332f34 7469622d 6d6f6320 69746170
eax+48 00D8F758 29656c62 4554005d 5c32334d 68676264
esi-32 77168C00 cccccccc cccccccc cccccccc cccccccc
esi-16 77168C10 0b0c25ff cccc771d cccccccc cccccccc
esi 0 77168C20 032425ff cccc771d cccccccc cccccccc
esi16 77168C30 8b55ff8b 1475ffec ff1075ff 75ff0c75
esi+32 77168C40 8815ff08 3d771d0f c000000d 593d1d74
esi+48 77168C50 74c00000 40c03307 0010c25d 00047e68
—> Code <—
01295648 cccccccc cccccccc 5356578b f985ff75 ……..SVW….u
01295658 1468cb02 0000baa0 17e501b9 f81ee401 .h…………..
01295668 e8d38fed ff837f18 017e1f8b cfe89606 ………~……
01295678 000085c0 74148bff 8bc8e8b9 f8ffff8b ….t………..
01295688 cfe88206 000085c0 75ee8d4f 18e87680 ……..u..O..v.
01295698 ecff85c0 74126a00 8d4f0ce8 68e7ecff ….t.j..O..h…
—> Stack <—
00D8FB50 0129566d 000002cb 00000000 00000000 mV)………….
00D8FB60 00000000 01295902 012b52e6 00000001 …..Y)..R+…..
00D8FB70 01157425 012e5510 00000000 00d8fb94 %t…U……….
00D8FB80 012e5562 012b52e6 0000000a 00000001 bU…R+………
00D8FB90 000f4240 00d8fbe0 012b53ed 00e50000 @B…….S+…..
00D8FBA0 00000000 02ad3930 0000000a 5ed4480b ….09…….H.^
00D8FBB0 012b52e6 012b52e6 00bc8000 00000000 .R+..R+………
00D8FBC0 80000003 00000000 00d8fbac 00d8f15c …………\…
00D8FBD0 00d8fc2c 012b7dd0 5c2ca773 00000000 ,….}+.s.,\….
00D8FBE0 00d8fbf4 771638f4 00bc8000 771638d0 …..8.w…..8.w
00D8FBF0 80ebb4be 00d8fc3c 77af5de3 00bc8000 ….<….].w….
00D8FC00 a03b51c0 00000000 00000000 00bc8000 .Q;………….
00D8FC10 80000003 74a0f320 00000000 00d8f13c …. ..t….<…
00D8FC20 a03b51c0 00d8fc00 00d8f13c 00d8fc44 .Q;…..<…D…
00D8FC30 77b0ed50 d75b99e4 00000000 00d8fc4c P..w..[…..L…
00D8FC40 77af5dae ffffffff 77b1b7cc 00000000 .].w…….w….
00D8FC50 00000000 012b52e6 00bc8000 00000000 …..R+………
00D8FC60 00000000 00000000 00000000 00000000 …………….
00D8FC70 00000000 00000000 00000000 00000000 …………….
00D8FC80 00000000 00000000 00000000 00000000 …………….
00D8FC90 00000000 00000000 00000000 00000000 …………….
00D8FCA0 00000000 00000000 00000000 00000000 …………….
00D8FCB0 00000000 00000000 00000000 00000000 …………….
00D8FCC0 00000000 00000000 00000000 00000000 …………….
00D8FCD0 00000000 00000000 00000000 00000000 …………….
00D8FCE0 00000000 00000000 00000000 00000000 …………….
00D8FCF0 00000000 00000000 00000000 00000000 …………….
00D8FD00 00000000 00000000 00000000 00000000 …………….
00D8FD10 00000000 00000000 00000000 00000000 …………….
00D8FD20 00000000 00000000 00000000 00000000 …………….
00D8FD30 00000000 00000000 00000000 00000000 …………….
00D8FD40 00000000 00000000 00000000 00000000 …………….
00D8FD50 00000000 00000000 00000000 00000000 …………….
00D8FD60 00000000 00000000 00000000 00000000 …………….
00D8FD70 00000000 00000000 00000000 00000000 …………….
00D8FD80 00000000 00000000 00000000 00000000 …………….
00D8FD90 00000000 00000000 00000000 00000000 …………….
00D8FDA0 00000000 00000000 00000000 00000000 …………….
00D8FDB0 00000000 00000000 00000000 00000000 …………….
00D8FDC0 00000000 00000000 00000000 00000000 …………….
00D8FDD0 00000000 00000000 00000000 00000000 …………….
00D8FDE0 00000000 00000000 00000000 00000000 …………….
00D8FDF0 00000000 00000000 00000000 00000000 …………….
00D8FE00 00000000 00000000 00000000 00000000 …………….
00D8FE10 00000000 00000000 00000000 00000000 …………….
00D8FE20 00000000 00000000 00000000 00000000 …………….
00D8FE30 00000000 00000000 00000000 00000000 …………….
00D8FE40 00000000 00000000 00000000 00000000 …………….
00D8FE50 00000000 00000000 00000000 00000000 …………….
00D8FE60 00000000 00000000 00000000 00000000 …………….
00D8FE70 00000000 00000000 00000000 00000000 …………….
00D8FE80 00000000 00000000 00000000 00000000 …………….
00D8FE90 00000000 00000000 00000000 00000000 …………….
00D8FEA0 00000000 00000000 00000000 00000000 …………….
00D8FEB0 00000000 00000000 00000000 00000000 …………….
00D8FEC0 00000000 00000000 00000000 00000000 …………….
00D8FED0 00000000 00000000 00000000 00000000 …………….
00D8FEE0 00000000 00000000 00000000 00000000 …………….
00D8FEF0 00000000 00000000 00000000 00000000 …………….
00D8FF00 00000000 00000000 00000000 00000000 …………….
00D8FF10 00000000 00000000 00000000 00000000 …………….
00D8FF20 00000000 00000000 00000000 00000000 …………….
00D8FF30 00000000 00000000 00000000 00000000 …………….
00D8FF40 00000000 00000000 00000000 00000000 …………….
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