Launcher Now Crashes Instantly upon Startup
in Account & Technical Support
Posted by: An Arctic Fox.6312
in Account & Technical Support
Posted by: An Arctic Fox.6312
It used to crash only after downloading files for a little bit, now It refuses to work at all. I am now completly unable to play the game at all.
Programmer
Could I ask you to post your crash logs (preferably as attachments)? They can be found in %appdata%\Guild Wars 2\ArenaNet.log.
Thanks!
in Account & Technical Support
Posted by: An Arctic Fox.6312
Could I ask you to post your crash logs (preferably as attachments)? They can be found in %appdata%\Guild Wars 2\ArenaNet.log.
Thanks!
This is from the last crash before I gave up for the night.
[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]
eax-32 071EF5E8 00000000 00000000 00000000 00000000
eax-16 071EF5F8 00000000 00000000 7594c42d 071ef608
eax 0 071EF608 80000003 00000000 00000000 7594c42d
eax16 071EF618 00000002 00000002 64e045e0 00000000
eax+32 071EF628 00000000 00000000 00000000 00000000
eax+48 071EF638 00000000 00000000 00000000 00000000
ecx-32 071EF960 00000000 00000000 00000000 00000000
ecx-16 071EF970 00000000 00000000 00000000 00000000
ecx 0 071EF980 80000003 00000000 00000000 7594c42d
ecx16 071EF990 00000000 00000000 00000000 00000000
ecx+32 071EF9A0 00000000 00000000 00000000 00000000
ecx+48 071EF9B0 00000000 00000000 00000000 00000000
esi-32 755D584C 0239fae9 90909000 ff8b9090 5dec8b55
esi-16 755D585C 909005eb ff909090 5d0b9825 90909075
esi 0 755D586C ff8b9090 5dec8b55 909005eb ff909090
esi16 755D587C 5d0da425 90909075 ff8b9090 6aec8b55
esi+32 755D588C 10458d00 1075ff50 ff0c75ff f4e80875
esi+48 755D589C 85ffffe5 8b0774c0 c25d1045 c883000c
...............
071EFA54 06cbf490 d144be22 00000000 000002bc ....".D.........
071EFA64 0101c348 071ef9a0 00000004 071efae0 H...............
071EFA74 777071f5 1187bc59 fffffffe 776c38aa .qpwY........8lw
071EFA84 776c34a2 00000000 4df8be48 007b8830 .4lw....H..M0.{.
071EFA94 007b88d0 37793a88 007b8830 071efaf0 ..{..:y70.{.....
071EFAA4 776c7510 071efaf0 37793a88 776c7532 .ulw.....:y72ulw
071EFAB4 61f28ed9 007c93e0 164656d0 007b8830 ...a..|..VF.0.{.
071EFAC4 007b88d0 007b8830 00000160 164656d0 ..{.0.{.`....VF.
071EFAD4 4df8be48 071efab4 13c304e2 071efce4 H..M............
071EFAE4 777071f5 1187a671 fffffffe 776c7532 .qpwq.......2ulw
071EFAF4 fffffffe 00000000 007b0000 55a69ba8 ..........{....U
071EFB04 0000081e 0000000e 11d5002c 00000715 ........,.......
071EFB14 17c70858 071efb30 776be023 55a67be0 X...0...#.kw.{.U
071EFB24 00000001 55a69ba0 071efb44 776be023 .......UD...#.kw
071EFB34 023a1108 154b4828 00000002 55a69ba0 ..:.(HK........U
071EFB44 071efb58 755d14ad 007b0000 00000000 X.....]u..{.....
071EFB54 55a69ba8 071efb84 01463b45 007b0000 ...U....E;F...{.
071EFB64 7c175f5b 071efb80 01c3525e 04dea4a0 [_.|....^R......
071EFB74 16305010 04deaf34 16305010 071efc38 .P0.4....P0.8...
071EFB84 01c391b0 15c24b40 017495a6 071efbec ....
K….t…..It is bull how there are multiple instances of this same type of issue being submitted on these forums for mac people and not a single solitary person responds from Anet yet 1 person running windows and omfg lets just drop what we are doing. SMH
in Account & Technical Support
Posted by: Ellieanna.5027
It is bull how there are multiple instances of this same type of issue being submitted on these forums for mac people and not a single solitary person responds from Anet yet 1 person running windows and omfg lets just drop what we are doing. SMH
Because if you need support, you’re supposed to submit a ticket. The forums isn’t the place where they can give support all the time. The amount of posts they get is too many for any team to be able to handle.
If you really need help, submit a ticket. Michael has even said there is Mac support agents.
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