Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Well, now I managed to break the launcher. I have no idea if my issue is related to this issue or different.
So yesterday I checked Windows Update and noticed an ATI/AMD update. After installing this, I noticed my screen no longer froze up (or as often) and I could at least play for longer periods without everything locking up – somewhat playable. A Windows Update made things better.
Today, I noticed more Windows Updates and installed them. Now the GW2 download client sits at 0 KB/0 KB. And I can’t close the launcher, I can only crash the launcher. I’ve tried everything suggested here except the CyberGhost VPN, yet, though I’m debating if I should just re-install GW2 from scratch.
Summary: Played GW2 today > installed Windows Updates > Launcher broken. My bad – I know better than to keep Windows updated.
At a glance, I think this is a different issue, but I know some of our team is reviewing this thread, so if they have something to offer, they’ll do so. Please consider submitting a ticket with all those details — the Tech Support folks may be able to help, particularly as they may have seen this very issue before.
Best of luck.
in Account & Technical Support
Posted by: Tungsten Monarch.6058
DO NOT use the VPN suggestion for this link listed in this thread. There was a virus attached with that download from CNET. I was able to fix the issue by using system restore before the last update, but I don’t know if this is a permanent fix. In the game right now.
I’m still having this issue even after replacing the Gw2.exe file
—> Crash <—
Assertion: hdr->signature == PACKFILE_SIGNATURE
File: ..\..\..\Services\Packfile\Packfile.cpp(1819)
App: Gw2.exe
Pid: 5044
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 27836
When: 2013-12-25T02:59:52Z 2013-12-25T10:59:52+08:00
Uptime: 0 days 0:00:24
Flags: 0
I just bought GW2 on the 23rd downloaded on 24th and tried playing today but when I create a character I get error code 7 from the Far Shiverpeaks server.Please help from the UK.I tried the target line and it didnt work.
I havent tried VPN as most say it gives a virus.
I even tried the gw2 -repair thing and it didnt work.
ok , i still have problem with code 42:0:9001:4137 any solution ??
(edited by Calledin.1593)
I got it working for about 40 mins then I crashed :/
If this keeps up.It WILL get annoying please fix
At least it saves but kicks me out of the instance
Finding it still kinda hard to make characters though, the error comes up whenever I make a new one
but you can log in , I can’t … a bought this game 2 days ago and i can’t play it …..
you cant log in? If you can log in on the website you should be able to
in Account & Technical Support
Posted by: The Assasin Xx.2198
Yup still code 42:0:9001:4137 for me too. please fix this as it’s frustrating talking to my friends having fun in eb >_>
in Account & Technical Support
Posted by: The Assasin Xx.2198
I’ve found a solution , worked for me
1. Press and hold the Windows key and then hit the R key. This should bring up the Run dialog box.
2. Type “MSCONFIG” without the quotes, and click “OK.” This should open the System Configuration Utility.
3. Click on the “Services” tab and check the “Hide All Microsoft Services” check box near the bottom, then click the “Disable All” button. (You MUST click “Hide all Microsoft Services”)
4. Next go to the “Startup” tab and click the “Disable All” button.
5. Once these items are all disabled, click the “OK” button and you will get a prompt to restart your computer. Please restart your computer.
Worked for PC (not mac)
in Account & Technical Support
Posted by: The Assasin Xx.2198
42:0:9001:4137 that is ^
My error code was 58:11:5:512 I’m behind a transparent proxy/cache. I disabled the proxy, restarted GW2 it downloaded and updated the launcher. I re-enabled the proxy and it is now working fine. Obviously there is something being cached that can no longer be contacted. More than likely a particular domain name or URL has changed and instead of redirecting clients it simply refuses the connection.
I’m located in central NA.
I believe for me is because of my lag .I think so because I have terrible internet and I sometimes disconnect from other mmos.Also, in some mmos when I am not very active like viewing a shop I disconnect and I found when playing GW2 I disconnect too.It is very wierd because I once played like 10 minutes before disconnecting and I also played like 2 hours without disconnecting at all.It would help if you guys could state if you guys had bad internet.
Basically like when thinking about what to buy in a shop I disconnect, when in WvW I don’t because I am very active and almost always moving.
Tried all of the “solutions” and still getting error 7 disconnection. This is ridiculous.
When I downloaded the new .exe yesterday, it was working fine. Try logging in today and I get disconnected every few minutes.
(edited by Balthazar.9543)
I’m posting on behalf of a member of my guild:
He tried your fix and it worked perfectly. He’s unable to log-in to the forums to post for himself(reason unknown), but asked me to post a big THANK YOU to you for being on top of this and the programmers who work their tails off to get the kinks worked out.
In any case; the community truly appreciates you being on top of issues.
(My guild members issue was resolved from the fix on the .exe)
How do you fix this error code on a MAC OSX?
anyone?
i was able to fix this using the repair method on my windows but still has no clue how to do that on a OSX. I really need to get in game it’s been a while since this happened
My location is Southeast Asia
Build : 27495
Error code 58:11:5:512
Thanks.
(edited by Achadat.8645)
Tried all of the “solutions” and still getting error 7 disconnection. This is ridiculous.
When I downloaded the new .exe yesterday, it was working fine. Try logging in today and I get disconnected every few minutes.
Do you have bad internet connection?
My internet connection is stable. The error 7 started happening right after the patch on 12/23. The updated Guild Wars client worked for a little bit, but now I’m back to the error 7’s.
My internet connection is stable. The error 7 started happening right after the patch on 12/23. The updated Guild Wars client worked for a little bit, but now I’m back to the error 7’s.
Well im pretty sure that for me is because of my terrible connection.It resembles my lag on other games like 95% sure
(edited by AlphaSource.6734)
Can someone from ArenaNet fix this already? I’ve been patiently waiting for days
Very strange, error 42 randomly appears I game but it doesn’t disconnect me like error 7 when I close the mini tab nothing happens.Basically error 42 has no effect on me.Also I have 2 characters but I can’t create new ones and to create those two I had to try many times until it worked.
I’m getting error 42:0:9001:4137 with build 27836
Please help I cant create new characters because of this!
And I am SO eager to try the other races and classes its like torture. But I do believe this is do to my bad internet, I am fairly certain. I am changing my router provider like next month so Ill see if that helps.
error code 42:0:9001:4137 , I was playing all day, just had this problem all of a sudden, im on a mac so im not sure how i can fix it. wont let me log in,
Maybe in the next update itll be fixed for everyone?
Here are some instructions from the Guild Wars 2 Programming Team (bless ’em!) that should help resolve this issue for players who are experiencing it:
1. Locate your Guild Wars 2 shortcut
2. Right-click and select “Properties.”
3. In the “Target” line, after the string for your GW2.exe, add this string (after a space:
-assetsrv assetcdn.101.alternate.arenanetworks.comHere is a correctly formatted example: “C:\Games\Guild Wars 2\GW2.exe” -assetsrv assetcdn.101.alternate.arenanetworks.com (there are no quotation marks on the added string)
4. Run Guild Wars 2.5. Remove the added string afterwards. It no longer is needed once you have patched.
6. Please update this thread if you are continue having difficulties. When you post, let us know if you tried the VPN alternative as well as the added string in your Target line.
Thank you again for your patience.
This worked for me. Thank you for the info!
it didnt work for me -.-’’
Well, I’m a genius you can all thank me,the solution for error 7 is your internet connection, I got new broadband yesterday (much better broadband) and I’ve had no problems whatsoever with gw2 since and I can now play properly and haven’t disconnected yet.This should be the solution for you with error 7 but it might not be.It definetely was for me though.Btw gw2 is a epic game
In short good connection no crashes, slow connection well you’re kinda screwed.With my old broadband I got a overall of 4mb and with this I get 31mb, test here at http://www.speedtest.net if you have problems with error 7.The best solution is to upgrade to a new broadband.
My husband is stuck on the Downloading screen 0KB…won’t even get to the login screen. He has been stuck like this for a week.
I did have this issue last night myself on my machine, but it seemed to have fixed itself this morning.
Logging into NASea of Sorrows from New Zealand.
Have tried dns flush, delete tmp file, repair etc etc etc…
It has taken me 18 months to get my husband to finally play (bought the game for his bday) and when he finally says yes, he now can’t play…just makes me cry.
im having this ussue plz help!
I have been having this problem from the very beginning, I try log on and all I get is “The Game client is unable to gain access to the log-in server at this time. This is most commonly caused by firewall or router settings, security applications, or connecting through a campus network. For additional support, please visit hhtp://support.guildwars2.com” my error code is 42:0:9001:4148.
Can someone please help me?
Just updated it. about twenty minutes ago. having the same problems as the people who started this thread.
Build: 31574
Error Code: 42:1000:7006:1322
awkward enough, my cousin was using the same wireless internet I was using to update the same patch. He’s able to log in and start up his character perfectly.
Unable to connect to login server (code 58:11:5:523:101) multiple times a day.
ports are all open.
repaired game file.
nothing is working, no idea what is causing it.
Sent a ticket.
“I got the error : The game client is unable to gain acces to the login sever at this time” but not when i’m in game it’s when i’m loging in , and the thing is i had the error and after a while it worked again and then the error came back , i installed the game on my mac and old pc and its works but the mac and the old pc are to laggy , i only get this error on my best computer
Build: 32546
Error Code: 42:0:9001:4344
(edited by Excuser.2705)
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