Guild Wars 2

Tried doing some sPVP, simply unplayable due to lag, no it’s not my network… I’ve got a 20 mbps connection, tell me that’s not enough to play an MMO.

It was fine couple of weeks ago, but now it is very anoying. Cannot attack, cannot dodge, cannot run, cannot play at all, one moment I’m up fighting, freezes, and 5 seconds after I’m dead out of nowhere.

I am on a 100mbps connection, and the Fractals are currently completely unplayable. I miss attacks that never existed, I backtrail, I suddenly appear having fallen off ledges, the game hiccups constantly and people teleport all over my screen. This is completely unacceptable. Server: Gandara

Auesis.7301:

I am on a 100mbps connection, and the Fractals are currently completely unplayable. I miss attacks that never existed, I backtrail, I suddenly appear having fallen off ledges, the game hiccups constantly and people teleport all over my screen. This is completely unacceptable. Server: Gandara

Same issues for me. Connection is 100/10 optical fibre. Ping to game servers looks decent when checking through resource monitor in Windows 7.

After looking through posts regarding similar issues, I can confirm that this appears to be network/server lag that i’m experiencing. Seems to be common around 10-11PM PST onwards (thats only because i’m not home earlier – playing from NZ). Ping and latency appear fine. FPS is fine.
Others online games appear fine. Issue only seems to be server response i.e messaging delays, skill and abilities delays etc.

I tried this morning (about noon PST) and it was perfectly fine, no issues at all.

Seeing numerous posts about these type of network/server issues. Some response from Anet would be nice.

I uploaded a short pve sequence, that shows the lag issue. For some reason the uploaded video got really crappy quality, but I think you’ll be able to see what’s going on anyway.

The lag is particulary visible at the end, when fighting the risen abomination. Should also mention that this is far from the more extreme lag I’m experiencing from time to time, I’ve had lag spikes lasting close to ~20 seconds or so.

Clip on yt:

http://goo.gl/JRmg2

just watched that videos and that is exactly how the lag is in Aurora Glade, just 3 times as bad sometimes…it unplayable…there is no way you can dodge anything like that…melee is impossible to play so i just stick to a range weapon and kite

Same time of night and same game lag again.

Looked at network resources and latency jumps a bit between 230 and 300-400 at times. Last few steps (with the IP’s) take a while to display.

Tested out WoW and abilities are smooth.

Did a traceroute on the IP mentioned:

Microsoft Windows [Version 6.2.9200]
© 2012 Microsoft Corporation. All rights reserved.
C:\Users\xxx>tracert 64.25.38.99

Tracing route to 64.25.38.99 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms router [192.168.2.1]
2 18 ms 18 ms 33 ms be2-100.bras1wtc.wlg.vf.net.nz [203.109.129.113]

3 19 ms 18 ms 18 ms be5-100.ppnzwtc01.wlg.vf.net.nz.129.109.203.in-a
ddr.arpa [203.109.129.114]
4 20 ms 19 ms 19 ms gi0-2-0-3.ppnzwtc01.wlg.vf.net.nz.180.109.203.in
-addr.arpa [203.109.180.210]
5 19 ms 17 ms 17 ms gi0-2-0-3.ppnzwtc02.wlg.vf.net.nz [203.109.180.2
09]
6 154 ms 154 ms 156 ms ip-141.199.31.114.VOCUS.net.au [114.31.199.141]

7 159 ms 155 ms 155 ms 10gigabitethernet3-2.core1.sjc1.he.net [64.71.18
4.45]
8 156 ms 155 ms 154 ms 10gigabitethernet2-1.core1.sjc2.he.net [72.52.92
.118]
9 157 ms 154 ms 154 ms sjo-bb1-link.telia.net [213.248.67.105]
10 154 ms 157 ms 155 ms level3-ic-132050-sjo-bb1.c.telia.net [213.248.68
.170]
11 155 ms 155 ms 167 ms vlan70.csw2.SanJose1.Level3.net [4.69.152.126]
12 155 ms 155 ms 155 ms ae-72-72.ebr2.SanJose1.Level3.net [4.69.153.21]

13 156 ms 165 ms 155 ms ae-2-2.ebr2.SanJose5.Level3.net [4.69.148.141]
14 165 ms 164 ms 168 ms ae-6-6.ebr2.LosAngeles1.Level3.net [4.69.148.201
]
15 198 ms 199 ms 198 ms ae-3-3.ebr3.Dallas1.Level3.net [4.69.132.78]
16 200 ms 199 ms 200 ms ae-83-83.csw3.Dallas1.Level3.net [4.69.151.157]

17 209 ms 199 ms 199 ms ae-3-80.edge2.Dallas1.Level3.net [4.69.145.139]

18 199 ms 199 ms 199 ms 4.59.197.34
19 212 ms 220 ms 237 ms 64.25.32.9
20 199 ms 199 ms 199 ms 64.25.32.26
21 200 ms 199 ms 199 ms 64.25.32.82
22 * * * Request timed out.
23 * * * Request timed out.
24 * *

For the last 12 or so hours I’ve been getting massive amounts of wierd server lag everywhere. It’s impossible to do anything at all, since every single thing I do pretty much times out, the few times something does happen, it’s at least a minute later.
Everything else is working fine, I can see the chat scrolling by, people using their skills, everything is normal except for me. It’s like being in a dream where you dont exist; can’t use skills, can’t talk, nobody can see me, and yet I’m still there, walking around it all.
All other games and internet related stuff are working as per their usual, it’s really only GW2.
Anyone else getting this crap? It’s starting to piss me off…

Problem continues – lag started becoming problematic at 8pm PST and became totally unplayable by 10.

Tried GW1, same issue.

FPS: 60
Last Ping: 1,903ms
Average Ping: 1,140ms
Server IP: 64.25.39.67

Tried pinging that host from Command Prompt.

ping 64.25.39.67 -n 20

Pinging 64.25.39.67 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 64.25.32.82: Destination net unreachable.
Request timed out.
Reply from 64.25.32.82: Destination net unreachable.
Request timed out.
Reply from 64.25.32.82: Destination net unreachable.
Request timed out.
Reply from 64.25.32.82: Destination net unreachable.
Request timed out.
Reply from 64.25.32.82: Destination net unreachable.
Request timed out.
Reply from 64.25.32.82: Destination net unreachable.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 64.25.39.67:
Packets: Sent = 20, Received = 6, Lost = 14 (70% loss),

Assuming that traffic is using TCP for GW1/2, the abnormally high loss could certainly explain why I’m seeing bursts of 3 seconds punctuated by brief periods of 300ms pings.

This is what I get on pingtest.net:

11/27/2012 9:42 AM GMT

Ping: 196ms
Jitter: 1ms
Packet Loss: 0%

Server: Dallas, TX
Distance: ~ 7450 mi
ISP: Vodafone New Zealand

http://www.pingtest.net/result/72952313.png

I only wish I could get a connection like that to ArenaNet’s servers.

I am also unable to play; with the current amount of lag,
the game is unplayable I can see players moving around and chat
working but any time I try to interact with anything server-side
i.e. opening a bag in my inventory, sending a message in chat,
or talking to an NPC, I get a delay of over a minute.

I am on a 1Gbit connection
http://www.speedtest.net/result/2334643348.png
95Mb/s down, 77Mb/s up, 3ms ping

like Ben above me, I get timeouts when trying to ping the Anet servers
Pinging 64.25.33.66 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 64.25.33.66:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Pinging 64.25.38.51 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 64.25.38.51:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

I have been noticing more and more lag as of late but i am not sure that has anything to do with this.

I’m also on Vodaphone and I don’t think you probably can ping some of those servers directly.

Logged on around 3AM PST (10PM NZ) and still have ability lag issues.
Just tried again a couple laters, so 5AM PST (12AM NZ) and I have no issues at all. Everything is back to normal. So I’m seeing mostly a problem in the 7 PM-Midnight window (Midnight – 5AM PST).

I’d give the ISP a thought but other online games appear to be functioning properly which still makes me think there’s an issue with the GW servers.

I figure the same – the ping request will never make it past 64.25.32.82 – but the fact that 70% of traffic doesn’t even make it that far indicates something is seriously wrong with ArenaNet’s network.

Playing from France, Gandara server.
Lagg gets worse through the evening, every evening. It starts ok around 8pm CET, then gets unplayable wherever I am. I often end up being disconnected with a “Network error message”. Tonight I tried to get through the fractals and ended up getting disconnected on the last boss of the difficulty level. I just endured more than 1h of increasing lagg for nothing.

Everything else works fine, only GW2 is lagging. I’ve been lagging for more than a month now and it’s getting worse. I kept trying because I love this game but I can’t bear it anymore.

I’m on Desolation server, doubt it has much to do with it. But seems every night at roughly 5pm GMT till about Midnight I have such bad in game lag it’s unreal. The game play is fine but it doesn’t let me join peoples partys, PM anyone or even talk in Guild chat… It reminds me of the lag the game had during the 3 day headstart? Please say this is a known issue and it going to be sorted…

Feels like it just lags at a prime time for europeans to me.

I only just got the game in the weekend special a few days ago, and I get bad lag (2-4 seconds) on weekday evenings.
I’m in New Zealand playing on Dragonbrand (US) server (the earliest possible US time I get on is 10pm, so most of the US will actually be later than that).
All weekend, mornings, and midday are all fine.
Speedtests for both local and to the US are near 100% at all times of day.

Is this the norm? Is GW2 effectively unplayable except for a few hours on the weekend for me (the only time I really have outside of work & family)?

scinder.8315:

I’m also on Vodaphone and I don’t think you probably can ping some of those servers directly.

Logged on around 3AM PST (10PM NZ) and still have ability lag issues.
Just tried again a couple laters, so 5AM PST (12AM NZ) and I have no issues at all. Everything is back to normal. So I’m seeing mostly a problem in the 7 PM-Midnight window (Midnight – 5AM PST).

I’d give the ISP a thought but other online games appear to be functioning properly which still makes me think there’s an issue with the GW servers.

I’m basically exactly the same at this user. Even the same ISP. Crazy irritating as I can’t play before or after the period of lag…..

this is really getting annoying, every evening it lags like hell, I did not pay for this game to get myself frustrated, anet plz fix ur prob asap.

Yes, this is annoying and frustrating! I am using an optic fibre 1000M Broadband connection so this is not gonna be my problem. Lag like hell!

Here’s another short 10-second vid of the issue
http://www.youtube.com/watch?v=Ls5gsVvYQn4

Recycle.5493:

Here’s another short 10-second vid of the issue
http://www.youtube.com/watch?v=Ls5gsVvYQn4

This is a perfect capture of what is happening to me. Sometimes I can get every skill to go into its “cycling” animation, sometimes when the servers finally reconnect to my avatar I am living, sometimes I am dead, but all skills fire off at the same time. Sometimes it finally completely disconnects me and I get a variety of Guild Wars 2 “error codes” including 7:, 48: and 58.

I have not had any issues last night or this morning, but I have not logged on any of my characters but my main. I am afraid I might board the laggy lag lag disconnect merry go round again for a few weeks. And frankly, I am dizzy.

I’m on Aurora Glade. I only do dungeons during the morning or early afternoon, any later than that and the lag becomes unbearable. It use to be fine before the Lost Shores patch, somehow it messed everything up. It’s a real shame too because I use to do two or so dungeons in one night, and trying to get a dungeon group during the day isn’t an easy task.

Hope ANet can fix the bloody lag problem soon, and get to work on a decent LFG tool while they’re at it. Things certainly can’t go on like this…

Playing from Russia, Moscow.
Server: Blacktide

Third day with happy lag.

What really amazes me is the lack of response from Anet, I don expect the problem to b fixed over night, although it has been around for at least a week or 2, but how hard is it to jus let us know ur guys are either looking into it or working on it? I wouldve expected this kind of behaviour from Blizzard, but never from ur guys, seriously wat is going on?

I also wrote in the german forum, but i did not get an answer or help. I have lag problems for about 2 weeks (since the karka event i think) and i reportet it about 1 week ago.

I really do not understand why they dont even admit that there are lag problems or perhaps if there is a problem with some internet providers (i do not really think so).

I also tried WTFast because someone said it fixed the lags for him. Did not work for me.

Any help/response would be appreciated.

MibuGenjuro.2365:

What really amazes me is the lack of response from Anet, I don expect the problem to b fixed over night, although it has been around for at least a week or 2, but how hard is it to jus let us know ur guys are either looking into it or working on it? I wouldve expected this kind of behaviour from Blizzard, but never from ur guys, seriously wat is going on?

I started a thread on that very subject a couple of days ago, but it quickly was deleted for “calling out ArenaNet using their name in the title.” In it I pointed out that the greatest degree customer dissatisfaction in any commercial arena comes not from bad products, but from bad responsiveness. I even used this thread with it’s 620+ post for reference, since it has not gotten one single reply yet from Anet.

So apparently they can respond quickly to criticism much better than they can to problems.

PETNOS.6827:

For the last 12 or so hours I’ve been getting massive amounts of wierd server lag everywhere.

Yep me too. Since about Monday – Tuesdayish, I’ve been experiencing bad spots of lag in everywhere except WvW. It’s still awful now, and usually my connectivity to this game is wonderful. : /

Hi there. I started to experience lag today, well, it started an hour ago, and I’ve never really had this happen before. Actually, if you count the head start then this has happened before. Like some people have stated I’ve been getting 2 to 3 seconds of lag when using abilities but not when I’m running around or dodge rolling ( At least I don’t think I’m lagging when doing that).

Before today I’ve had little to no problem with lag in this game. Just thought I’d let you guys know.

Recycle.5493:

Here’s another short 10-second vid of the issue
http://www.youtube.com/watch?v=Ls5gsVvYQn4

Exactly, this is what I’m experiencing as well, from time to time.

I don’t think we’ll ever get an official response on these issues though

I’ve had the same problem now for about 3 weeks…unplayable for me in the evenings – 100% packet loss every 3-4 seconds (NZ time).
I’ve been waiting for some sort of response here of any official nature, but am baffled there still is none.
I’ve recently been warning others interested in GW2 away because of this issue.

I have no lag in WvWvW, which is good, but in world it is awful. I get up to several seconds delays on skills. It would be really good to know if this is being addressed at all.

Your website GW2 and Game are both lagging like insane!

This is not my end at all. Hop, 16,17,18 isn’t this your server Anet?

Tracing route to 64.25.39.1 over a maximum of 30 hops

1 1 ms <1 ms <1 ms 192.168.1.1
2 11 ms 13 ms 7 ms 10.###.###.###
3 17 ms 15 ms 15 ms 69-###-###-###.#########.com [69.###.###.###]
4 19 ms 16 ms 17 ms 69-###-###-###.#########.com [69.###.###.###]
5 44 ms 20 ms 19 ms peer1.bdr02.tor.#########.ca [64.###.###.###]
6 16 ms 21 ms 18 ms te-3-4.car2.Toronto2.Level3.net [4.59.183.161]
7 17 ms 17 ms 17 ms ae-3-3.bar1.Toronto1.Level3.net [4.69.153.81]
8 18 ms 19 ms 24 ms ae-0-11.bar1.Toronto1.Level3.net [4.69.151.241]
9 33 ms 42 ms 32 ms ae-9-9.ebr1.Chicago1.Level3.net [4.69.151.110]
10 38 ms 39 ms 36 ms ae-1-100.ebr2.Chicago1.Level3.net [4.69.151.178]
11 34 ms 34 ms 42 ms ae-5-5.ebr2.Chicago2.Level3.net [4.69.140.194]
12 53 ms 53 ms 51 ms ae-14-14.ebr1.Dallas1.Level3.net [4.69.151.118]
13 53 ms 51 ms 54 ms ae-91-91.csw4.Dallas1.Level3.net [4.69.151.161]
14 52 ms 51 ms 52 ms ae-4-90.edge2.Dallas1.Level3.net [4.69.145.203]
15 53 ms 52 ms 52 ms 4.59.197.34
16 321 ms 329 ms 331 ms 64.25.32.9
17 322 ms 331 ms 327 ms 64.25.32.26
18 330 ms 332 ms 323 ms 64.25.39.1

Trace complete.

network has been laggy for past 2 days on Gates of Madness i am getting bout 30 minutes of gameplay before it starts skills wont fire for a few seconds lose my pet. It generates a report for Anet when i log everytime so those have been sent.

This is totally UNPLAYABLE lag. What is up with the NCSoft server?!?

16 321 ms 329 ms 331 ms 64.25.32.9
17 322 ms 331 ms 327 ms 64.25.32.26
18 330 ms 332 ms 323 ms 64.25.39.1

5 22 ms 16 ms 15 ms peer1.bdr02.tor.packetflow.ca [64.34.236.121]
6 19 ms 21 ms 17 ms te-3-4.car2.Toronto2.Level3.net [4.59.183.161]
7 17 ms 17 ms 17 ms ae-3-3.bar1.Toronto1.Level3.net [4.69.153.81]
8 17 ms 17 ms 36 ms ae-0-11.bar1.Toronto1.Level3.net [4.69.151.241]

9 44 ms 32 ms 38 ms ae-9-9.ebr1.Chicago1.Level3.net [4.69.151.110]
10 33 ms 43 ms 32 ms ae-1-100.ebr2.Chicago1.Level3.net [4.69.151.178]

11 32 ms 38 ms 34 ms ae-5-5.ebr2.Chicago2.Level3.net [4.69.140.194]
12 50 ms 51 ms 50 ms ae-14-14.ebr1.Dallas1.Level3.net [4.69.151.118]

13 60 ms 54 ms 51 ms ae-91-91.csw4.Dallas1.Level3.net [4.69.151.161]

14 52 ms 53 ms 50 ms ae-4-90.edge2.Dallas1.Level3.net [4.69.145.203]

15 52 ms 52 ms 52 ms 4.59.197.34

16 319 ms 312 ms 313 ms 64.25.32.9
17 316 ms 319 ms 317 ms 64.25.32.26
18 317 ms 320 ms 318 ms 64.25.39.1

Trace complete.

Past two nights I’ve been having skill lag and rubberbanding on dodge rolls, pretty unplayable. Was on all day today no lag. Only seems to be @ night time.

gez.2416:

Past two nights I’ve been having skill lag and rubberbanding on dodge rolls, pretty unplayable. Was on all day today no lag. Only seems to be @ night time.

What this guy said save the fact it has been ever since lost shores patch it lags massively at night time not just the past 2 days. Ironically nothing else lags for me game/site wise just Guild Wars 2. When I ping most sites I get 15-50 ms when i ping guildwars2.com at this time I get 140 – 300+ ms. What is the deal?

I was advised by support to run Pingplotter for about 30 mins to the IP I was connected to in GW 2 ( /IP in game).
It showed some higher than normal latency in the first hop locally and some packet loss in the middle (telia.net) server.

I tried connecting through WTFast when it was lagging and it did appear to fix the lag.

Perhaps others from NZ/Australia might want to try a similar thing and report how that goes.

Pingplotter Default settings use standart ping request that are not always returned by all routers.

GW2 Map servers does not answer to ping request at all. I tried to run Pingplotter using TCP request the result is totaly different :

http://i50.tinypic.com/bff5ti.png

42% packet loss on the map server ( Southsun Cove Map, Fort Ranik Server )

When i sent that to them they told me ( really ) to install Windows 7 in dual boot with Windows 8 that is not officially supported, yes they did.

Khio.9607:

Pingplotter Default settings use standart ping request that are not always returned by all routers.

GW2 Map servers does not answer to ping request at all. I tried to run Pingplotter using TCP request the result is totaly different :

http://i50.tinypic.com/bff5ti.png

42% packet loss on the map server ( Southsun Cove Map, Fort Ranik Server )

When i sent that to them they told me ( really ) to install Windows 7 in dual boot with Windows 8 that is not officially supported, yes they did.

I don get it, in theory can the window version hav an affect on the lag?

Insane lag spikes in spvp again today. My isp have checked my connection, and it’s absolutely top notch.

This lag is annoying as hell in regular pve, when it happens in pvp it makes me wanna smash things!

Started lagging since abt 2 hours ago, this time on a sunday at where I live is defintiely not internet peak hour, but it is GW2 peak hour, so this lag hav to b on server side, but why no response all these weeks?

We all paid for this game and it did not say only playable during certain hours of the day, so we are all entitled to play it whenever we feel like, sure if the server is down or maintance etc we all understand, but this constant lag during peak hour is jus unacceptable!!!

MibuGenjuro.2365:

I don get it, in theory can the window version hav an affect on the lag?

No. Nor the GPU drivers or any other drivers or hardware.

Lag is network related, 42% TCP packets drop by anet servers is lag related.

Khio.9607:

MibuGenjuro.2365:

I don get it, in theory can the window version hav an affect on the lag?

No. Nor the GPU drivers or any other drivers or hardware.

Lag is network related, 42% TCP packets drop by anet servers is lag related.

Then I say its time Anet fire their current tech support team.

Yeah, I have to say I’m about fed up with this lag at certain times of the day. I’ll put up with everything else that’s either broken, missing, or sub-optimal…. not this. At least give us a response, even if its taking the easy way out and trying to blame our ISP for only lagging on your servers (at peak playing hours).

Yea, I am about ready to uninstall and leave the game. Too bad. All that work by so many great artists and developers, only to be completely undone by lousy servers.

LOTS of unhappy customers here and not a single response from ArenaNet ….

Over the last two days or so I have suddenly started getting lag as well. This occurs whether I use my ISP connection directly, which is FLOW (Columbus Communications) from Trinidad and Tobago, or if I go through a VPN connection. I just got disconnected totally which is a related issue. code 7:11:3:189:101 . This problem started over the last two days or so, Ehmbry Bay server.

I doubt this is on my end, but any feedback is appreciated.

Cactus.2710:

LOTS of unhappy customers here and not a single response from ArenaNet ….

Ive always hoped Anet to become the next Blizzard, in the sense that they make great games that last forever, however it seems that instead they hav adopted Blizzard’s way in handling customer’s complain, this lag remind me of D3 server issue, which was only solved when the entire Korean player base sued and demanded refund.

I, too, have recently began to get lag again. It’s Anets servers, not my ISP. They must have changed something again.

i am getting significantly difficult network lag only when i am in the fractals