Network Lag [Merged]

Network Lag [Merged]

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Posted by: xitan.3685

xitan.3685

Last two nights I have been having significant lag problems. It has been enough of an issue for our sPvP team that we are unable to play or compete at any reasonable level.

Last night in particular one of my Gw2.exe processes was consisntatly over 400ms in the Resource Monitor. Tonight, all three Gw2.exe processes are above 300ms.

A tracert shows the following:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 39 ms 18 ms 20 ms 69.###.###.#
3 9 ms 10 ms 10 ms 68.##.###.#
4 21 ms 19 ms 19 ms 68.##.###.##
5 20 ms 19 ms 20 ms 68.##.###.###
6 33 ms 35 ms 36 ms 68.##.##.###
7 66 ms 36 ms 34 ms he-1-14-0-0-cr01.chicago.il.ibone.comcast.net [68.86.88.21]
8 52 ms 53 ms 54 ms xe-9-3-0.edge1.Chicago2.Level3.net [4.71.248.21]
9 53 ms 55 ms 62 ms 4.69.158.230
10 56 ms 55 ms 56 ms ae-14-14.ebr1.Dallas1.Level3.net [4.69.151.118]
11 55 ms 56 ms 67 ms ae-91-91.csw4.Dallas1.Level3.net [4.69.151.161]
12 73 ms 55 ms 57 ms ae-4-90.edge2.Dallas1.Level3.net [4.69.145.203]
13 257 ms 237 ms 268 ms 4.59.197.34
14 253 ms 259 ms 242 ms 64.25.32.9
15 250 ms 251 ms 257 ms 64.25.32.26
16 260 ms 241 ms 243 ms 64.25.32.82
17 * * * Request timed out.
18 * * * Request timed out.

(edited by xitan.3685)

Network Lag [Merged]

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Posted by: Hobocop.1508

Hobocop.1508

Definitely something on their end. I’m in California, and I’m getting pretty bad lag, but only in overflows and fractals. If I’m in other dungeons or the main instances, everything is fine and dandy.

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Posted by: whipboot.3058

whipboot.3058

I’m in the midwest. Running on Fort Aspenwood server. I’ve never had a lag issue before, but at the moment I can’t play sPVP because of it. There’s almost a full second before thief teleportation skills kick in. It’s impossible to play. In a downed state it took 5 seconds teleport location: yes 5 seconds. My bandwidth is rock solid 4 Mbps up and 25 Mbps down. Please address this, as I only play sPvP, this breaks the game.

Valess
The Opposition [OPS] http://www.gw2ops.enjin.com

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Posted by: Hagger.6854

Hagger.6854

Was getting minor lag in fractals but sPvP was pretty much unplayable (Sanctum of Rall). Not my connection or my pc, everything else works flawlessly. Please fix this ArenaNet.

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Posted by: Hirasaki.6208

Hirasaki.6208

Chicago here, been lagging a lot (skill delays/ppl teleporting) recently for the past 5 days. Got Comcast Xfinity, and it was lag free since launch till 5 days ago. Gets really annoying when your lagging in WvsW or Fractals since timing is really crucial there. Lag usually starts around 5-6pm CST till 11-12pm CST.

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Posted by: Sunreva.8714

Sunreva.8714

Last two nights I have been having significant lag problems. It has been enough of an issue for our sPvP team that we are unable to play or compete at any reasonable level.

Last night in particular one of my Gw2.exe processes was consisntatly over 400ms in the Resource Monitor. Tonight, all three Gw2.exe processes are above 300ms.

A tracert shows the following:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 39 ms 18 ms 20 ms 69.###.###.#
3 9 ms 10 ms 10 ms 68.##.###.#
4 21 ms 19 ms 19 ms 68.##.###.##
5 20 ms 19 ms 20 ms 68.##.###.###
6 33 ms 35 ms 36 ms 68.##.##.###
7 66 ms 36 ms 34 ms he-1-14-0-0-cr01.chicago.il.ibone.comcast.net [68.86.88.21]
8 52 ms 53 ms 54 ms xe-9-3-0.edge1.Chicago2.Level3.net [4.71.248.21]
9 53 ms 55 ms 62 ms 4.69.158.230
10 56 ms 55 ms 56 ms ae-14-14.ebr1.Dallas1.Level3.net [4.69.151.118]
11 55 ms 56 ms 67 ms ae-91-91.csw4.Dallas1.Level3.net [4.69.151.161]
12 73 ms 55 ms 57 ms ae-4-90.edge2.Dallas1.Level3.net [4.69.145.203]
13 257 ms 237 ms 268 ms 4.59.197.34
14 253 ms 259 ms 242 ms 64.25.32.9
15 250 ms 251 ms 257 ms 64.25.32.26
16 260 ms 241 ms 243 ms 64.25.32.82
17 * * * Request timed out.
18 * * * Request timed out.

I am having the same issues, and my tracert shows very consistent data with yours. I’ve had lag the past two nights, usually around 6pm EST onward. Here’s what mine looks like:

((((((((((( 12/2/12 11:35 EST ))))))))))))

Tracing route to 64.25.40.41 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms XXXXX
2 66 ms 10 ms 18 ms XXXXX
3 11 ms 10 ms 11 ms XXXXX
4 11 ms 11 ms 27 ms XXXXX
5 23 ms 22 ms 23 ms he-0-8-0-0-cr01.miami.fl.ibone.comcast.net [68.X
X.XX.XX]
6 11 ms 11 ms 12 ms xe-8-0-0.edge2.Miami1.Level3.net [4.59.85.45]
7 40 ms 53 ms 19 ms ae-31-51.ebr1.Miami1.Level3.net [4.69.138.91]
8 45 ms 44 ms 47 ms ae-2-2.ebr1.Dallas1.Level3.net [4.69.140.133]
9 45 ms 48 ms 67 ms ae-81-81.csw3.Dallas1.Level3.net [4.69.151.149]
10 46 ms 60 ms 62 ms ae-3-80.edge2.Dallas1.Level3.net [4.69.145.139]
11 228 ms 227 ms 229 ms 4.59.197.34
12 231 ms 229 ms 246 ms 64.25.32.9
13 226 ms 225 ms 227 ms 64.25.32.26
14 223 ms 235 ms 223 ms 64.25.32.82
15 214 ms 221 ms 222 ms 64.25.40.41
Trace complete.

Looks like it’s on Arenanet’s end?

Network Lag [Merged]

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Posted by: EvilSardine.9635

EvilSardine.9635

Last two nights I have been having significant lag problems. It has been enough of an issue for our sPvP team that we are unable to play or compete at any reasonable level.

Last night in particular one of my Gw2.exe processes was consisntatly over 400ms in the Resource Monitor. Tonight, all three Gw2.exe processes are above 300ms.

A tracert shows the following:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 39 ms 18 ms 20 ms 69.###.###.#
3 9 ms 10 ms 10 ms 68.##.###.#
4 21 ms 19 ms 19 ms 68.##.###.##
5 20 ms 19 ms 20 ms 68.##.###.###
6 33 ms 35 ms 36 ms 68.##.##.###
7 66 ms 36 ms 34 ms he-1-14-0-0-cr01.chicago.il.ibone.comcast.net [68.86.88.21]
8 52 ms 53 ms 54 ms xe-9-3-0.edge1.Chicago2.Level3.net [4.71.248.21]
9 53 ms 55 ms 62 ms 4.69.158.230
10 56 ms 55 ms 56 ms ae-14-14.ebr1.Dallas1.Level3.net [4.69.151.118]
11 55 ms 56 ms 67 ms ae-91-91.csw4.Dallas1.Level3.net [4.69.151.161]
12 73 ms 55 ms 57 ms ae-4-90.edge2.Dallas1.Level3.net [4.69.145.203]
13 257 ms 237 ms 268 ms 4.59.197.34
14 253 ms 259 ms 242 ms 64.25.32.9
15 250 ms 251 ms 257 ms 64.25.32.26
16 260 ms 241 ms 243 ms 64.25.32.82
17 * * * Request timed out.
18 * * * Request timed out.

My tracert shows the same problem as yours. Packet loss comes in at 4%. Servers outside of Texas do not have a problem at all.

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Posted by: xitan.3685

xitan.3685

Lag just starting happening within the last 20mins. I did a tracert earlier today when there was no lag issues and I just did one now with the bad lag.

Before lag (earlier today)

Tracing route to 64.25.33.53 over a maximum of 20 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 10 ms 9 ms 10 ms [68.##.###.#]
4 21 ms 19 ms 20 ms [68.##.###.##]
5 18 ms 19 ms 20 ms [68.##.###.##]
6 30 ms 23 ms 23 ms [68.##.##.###]
7 26 ms 35 ms 36 ms he-1-2-0-0-cr01.chicago.il.ibone.comcast.net [68.86.88.25]
8 23 ms 24 ms 25 ms xe-8-2-0.edge1.Chicago2.Level3.net [4.71.248.65]
9 24 ms 24 ms 24 ms 4.69.158.230
10 54 ms 54 ms 55 ms ae-14-14.ebr1.Dallas1.Level3.net [4.69.151.118]
11 63 ms 53 ms 54 ms ae-81-81.csw3.Dallas1.Level3.net [4.69.151.149]
12 85 ms 55 ms 54 ms ae-3-80.edge2.Dallas1.Level3.net [4.69.145.139]
13 54 ms 53 ms 56 ms 4.59.197.34
14 55 ms 91 ms 55 ms 64.25.32.9
15 54 ms 55 ms 54 ms 64.25.32.26
16 54 ms 55 ms 54 ms 64.25.32.82

Trace complete.

With lag (now)

Tracing route to 64.25.38.171 over a maximum of 20 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 14 ms 10 ms 9 ms [68.##.###.#]
4 26 ms 9 ms 9 ms [69.###.###.###]
5 18 ms 21 ms 22 ms [68.##.###.##]
6 29 ms 35 ms 35 ms [68.##.##.###]
7 30 ms 34 ms 35 ms he-1-2-0-0-cr01.chicago.il.ibone.comcast.net [68.86.88.25]
8 26 ms 27 ms 26 ms xe-10-3-0.edge1.Chicago2.Level3.net [4.71.248.9]
9 35 ms 52 ms 46 ms 4.69.158.230
10 52 ms 53 ms 55 ms ae-14-14.ebr1.Dallas1.Level3.net [4.69.151.118]
11 56 ms 58 ms 64 ms ae-71-71.csw2.Dallas1.Level3.net [4.69.151.137]
12 54 ms 52 ms 55 ms ae-2-70.edge2.Dallas1.Level3.net [4.69.145.75]
13 146 ms 154 ms 154 ms 4.59.197.34
14 158 ms 158 ms 163 ms 64.25.32.9
15 154 ms 151 ms 153 ms 64.25.32.26
16 153 ms 153 ms 174 ms 64.25.32.82

Trace complete.

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Posted by: zeromaniac.4329

zeromaniac.4329

Hi all. Massachusetts here. Huge lag spikes, disconnecting me about every 10 minutes for about an hour’s play. I give up. Brutal lag spikes for the past two days.

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Posted by: zeromaniac.4329

zeromaniac.4329

Good morning.

Logged in again this morning, and it literally seems like the whole Internet is a mess. :-)

Really horrible tracert’s with a few hops timing out, and bad bad lag spikes in the game — 3-4 seconds for button actions to execute, etc.

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Posted by: Kiono.6187

Kiono.6187

I sent a ticket for the lag and disconnects. They tell me to buy a 25 dollar program to help them test my connection.

I’m over it.

Guild Master of Fined Tuned Clockwork (FTC). Necro specialist.

(edited by Kiono.6187)

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Posted by: zeromaniac.4329

zeromaniac.4329

I sent a ticket for the lag and disconnects. They tell me to buy a 25 dollar program to help them test my connection.

I’m over it.

What? You’re kidding, right?

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Posted by: Witchcraft.4789

Witchcraft.4789

There is also this thread that is exactly the same issue. Maybe merge this here also.

https://forum-en.gw2archive.eu/forum/support/tech/Extreme-lag-server-side

I posted there before seeing this one, but to quote myself..

Server: Aurora Glade EU

The title of this post is bang on. Extreme is the word I would use. Skills delay 3-4 seconds, you think you are in one location but really you are somewhere else. You can forget about any PvP. But it never used to be this way. At launch, I could run in 100 man WvW zergs & hardly lose any FPS, & zero skill delays.
The lag is sooo bad at the moment, I may have to quit (I’m not even going to go into the Disconnects going through just about every single Asura Gate or Map Portal).
Don’t get me wrong, I love the game, but when it’s barely possible to play & no fun anymore, then there is no motivation to switch on.
My 2 cents on the issue is that it gets worse at peak server times. Whether the server can’t handle the people on it or what, I have no clue.. but Please fix this or more players will be become fed up enough to quit.

(edited by Witchcraft.4789)

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Posted by: Kiono.6187

Kiono.6187

I sent a ticket for the lag and disconnects. They tell me to buy a 25 dollar program to help them test my connection.

I’m over it.

What? You’re kidding, right?

As for your connectivity issue, I would recommend running a Ping Plotter test to see where the disconnects are happening on the way to our server. This program is not supported by NCsoft or ArenaNet. You can find the program and information on how to use it at http://www.pingplotter.com/download.html.

1. Please download and install the standard version of PingPlotter (the free version will not let you save the report).

Guild Master of Fined Tuned Clockwork (FTC). Necro specialist.

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Posted by: zeromaniac.4329

zeromaniac.4329

I sent a ticket for the lag and disconnects. They tell me to buy a 25 dollar program to help them test my connection.

I’m over it.

What? You’re kidding, right?

As for your connectivity issue, I would recommend running a Ping Plotter test to see where the disconnects are happening on the way to our server. This program is not supported by NCsoft or ArenaNet. You can find the program and information on how to use it at http://www.pingplotter.com/download.html.

1. Please download and install the standard version of PingPlotter (the free version will not let you save the report).

http://www.wireshark.org/

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Posted by: Zen.2450

Zen.2450

Since the last patch there has been a huge increase in lag for most people, including me. Want to see something funny? Open your contacts menu and watch your FPS drop by 1/3.

AN something was messed up last patch and we’d like a fix soon because it makes WvW interesting (not in a good way) when you’re attacking a zerg and suddenly everything goes into hang mode and when it comes back you’re dead.

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Posted by: MibuGenjuro.2365

MibuGenjuro.2365

Another night when I get back and finally able to play some GW2, the lag make it impossible to play, sad to say but this is really pissing me off, such a great game but the company running it did such a poor job at keeping it working.

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Posted by: Ben K.6238

Ben K.6238

Since the last patch there has been a huge increase in lag for most people, including me. Want to see something funny? Open your contacts menu and watch your FPS drop by 1/3.

AN something was messed up last patch and we’d like a fix soon because it makes WvW interesting (not in a good way) when you’re attacking a zerg and suddenly everything goes into hang mode and when it comes back you’re dead.

Your FPS has nothing to do with network lag.

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Posted by: Edell.1286

Edell.1286

I really hoped the last patch would have somehow fixed the network lags.
But no, it’s back… the servers (at least tPvP) started to lag again around 7pm.
I can’t play (or very badly), still no official world about that issue…
I’m really starting to regret all the cash I poured into the game.

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Posted by: Gian.4517

Gian.4517

I have lag too(on PvP worlds, Eternal Battlegrounds and all the other Borderlands, and on pve too when i find more than 5 people on 1 event i start lagging), after the 3rd december patch, it’s not my ISP, but it’s the game, i played other games and i didint lag

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Posted by: Ben K.6238

Ben K.6238

I sent a ticket for the lag and disconnects. They tell me to buy a 25 dollar program to help them test my connection.

I’m over it.

What? You’re kidding, right?

As for your connectivity issue, I would recommend running a Ping Plotter test to see where the disconnects are happening on the way to our server. This program is not supported by NCsoft or ArenaNet. You can find the program and information on how to use it at http://www.pingplotter.com/download.html.

1. Please download and install the standard version of PingPlotter (the free version will not let you save the report).

The standard version has a free trial.

Basically what the program does is a series of traceroutes on a timer.

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Posted by: Paveway.2037

Paveway.2037

Still no official comment?

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Posted by: Klompur.5401

Klompur.5401

What the heck is going on? I was running good till last night started noticing some hiccups, now today is just …unplayable lag. I am looking at my connection and I am not seeing any issues running anything else, or multiple things at one time, only GW2. Any info?

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Posted by: xitan.3685

xitan.3685

Latency is unbearable tonight, again.

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 9 ms 10 ms 10 ms
4 22 ms 18 ms 19 ms
5 21 ms 19 ms 19 ms
6 28 ms 35 ms 35 ms
7 33 ms 35 ms 35 ms he-1-14-0-0-cr01.chicago.il.ibone.comcast.net [68.86.88.21]
8 46 ms 45 ms 44 ms xe-9-3-0.edge1.Chicago2.Level3.net [4.71.248.21]
9 42 ms 43 ms 49 ms 4.69.158.230
10 56 ms 57 ms 57 ms ae-14-14.ebr1.Dallas1.Level3.net [4.69.151.118]
11 56 ms 64 ms 56 ms ae-91-91.csw4.Dallas1.Level3.net [4.69.151.161]
12 57 ms 56 ms 56 ms ae-4-90.edge2.Dallas1.Level3.net [4.69.145.203]
13 155 ms 158 ms 157 ms 4.59.197.34
14 158 ms 159 ms 155 ms 64.25.32.9
15 156 ms 160 ms 156 ms 64.25.32.26
16 160 ms 159 ms 150 ms 64.25.32.82

Trace complete.

Network Lag [Merged]

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Posted by: Snapp.2654

Snapp.2654

Lag has been atrocious for the last several weeks now. I’d say ever since the Lost Shores Update. For brief periods of time it will be fine, but then I’ll get lag spikes where it takes 1-2 seconds from the time I press a skill button to when it activates or when I press search to when the item is picked up.

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Posted by: Yamiino.1827

Yamiino.1827

Still lagging at times~ fix it~ so many complains cannot be our connection~

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Posted by: Vorper.7152

Vorper.7152

from: New Zealand
server: Rall

lag and lots of it

1 static.185.212.4.46.clients.your-server.de 46.4.212.185 de 3.891 ms 3.884 ms 4.105 ms
2 hos-tr3.juniper2.rz13.hetzner.de 213.239.224.65 de 0.143 ms
hos-tr4.juniper2.rz13.hetzner.de 213.239.224.97 de 0.136 ms
hos-tr2.juniper1.rz13.hetzner.de 213.239.224.33 de 0.110 ms
3 hos-bb2.juniper4.ffm.hetzner.de 213.239.240.150 de 5.816 ms 5.810 ms 5.805 ms
4 core-backbone-gw.level3.net 195.16.162.69 gb 5.474 ms 5.496 ms 5.467 ms
5 vlan70.csw2.Frankfurt1.Level3.net 4.69.154.126 us 9.234 ms
vlan90.csw4.Frankfurt1.Level3.net 4.69.154.254 us 15.452 ms 5.595 ms
6 ae-71-71.ebr1.Frankfurt1.Level3.net 4.69.140.5 us 5.543 ms
ae-81-81.ebr1.Frankfurt1.Level3.net 4.69.140.9 us 5.637 ms
ae-91-91.ebr1.Frankfurt1.Level3.net 4.69.140.13 us 5.627 ms
7 ae-48-48.ebr2.Paris1.Level3.net 4.69.143.146 us 14.589 ms 14.496 ms 14.486 ms
8 ae-42-42.ebr2.Washington1.Level3.net 4.69.137.54 us 93.845 ms
ae-41-41.ebr2.Washington1.Level3.net 4.69.137.50 us 94.894 ms
ae-43-43.ebr2.Washington1.Level3.net 4.69.137.58 us 95.109 ms
9 ae-72-72.csw2.Washington1.Level3.net 4.69.134.150 us 94.863 ms
ae-82-82.csw3.Washington1.Level3.net 4.69.134.154 us 92.402 ms
ae-92-92.csw4.Washington1.Level3.net 4.69.134.158 us 93.899 ms
10 ae-61-61.ebr1.Washington1.Level3.net 4.69.134.129 us 94.168 ms
ae-71-71.ebr1.Washington1.Level3.net 4.69.134.133 us 92.453 ms
ae-61-61.ebr1.Washington1.Level3.net 4.69.134.129 us 94.168 ms
11 ae-2-2.ebr3.Atlanta2.Level3.net 4.69.132.85 gb 106.719 ms 106.099 ms 108.241 ms
12 ae-7-7.ebr3.Dallas1.Level3.net 4.69.134.21 us 127.178 ms 128.380 ms 128.452 ms
13 ae-73-73.csw2.Dallas1.Level3.net 4.69.151.145 us 127.714 ms
ae-93-93.csw4.Dallas1.Level3.net 4.69.151.169 us 126.205 ms
ae-73-73.csw2.Dallas1.Level3.net 4.69.151.145 us 127.714 ms
14 ae-2-70.edge2.Dallas1.Level3.net 4.69.145.75 us 126.924 ms
ae-4-90.edge2.Dallas1.Level3.net 4.69.145.203 us 124.954 ms
ae-3-80.edge2.Dallas1.Level3.net 4.69.145.139 us 127.307 ms
15 * * *
16 * * *
17 * * *
No reply for 3 hops. Assuming we reached firewall.

I know I’m a long way away but when i first got this game it ran without any problems, minimum FPS of 31 (it still runs like that) but ever since shadow of the mad king and even the last patch the game is unplayable. I really don’t want to quit this game.

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Posted by: JazKW.6547

JazKW.6547

The only thing I’m glad to see here is that I’m not the only one having this problem. Since that last little patch on Monday (And the Micro Patch just yesterday), I’ve been getting 5-10 secnd delays in any action I tried to do, weather it be gathering, fighting, or just trying to talk to an NPC. Sometimes it would lag to the point where I’d get booted and I would always get Error Code: 7:11:3:189:101. Because of this lag, the game is currently unplayable for me and I would really like to be able to play.

There should seriously be a fix for this already.

(edited by JazKW.6547)

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Posted by: Plague.3174

Plague.3174

Hello, my first post on this forum is a complaint but I have to do it.

Since the last update the game works normally for me until I go in any dungeon.
As soon as we start fighting, my character will act like lagging and will not use any skill but I can write on chat and I see what people reply to me without any lag.

Please solve this. I never had this problems before the last update and my internet connection works fine.

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Posted by: Vertigo.5830

Vertigo.5830

I’ve been getting horrendous lag for the past month.

Weird thing is, I’m only lagging when there’s a huge number of people around, i.e. claw of jormag event, to the point I rubberband all over and eventually get DCed.

I’m completely lag-free when I PvE solo or with a small group.

related to this? I have no idea, but please fix it.
http://www.reddit.com/r/gaming/comments/11mz4k/i_am_a_programmer_for_guild_wars_2_amaa/c6nv7o2

I’m pretty sure my ISP didn’t change anything and I was fine when I started 2 months ago.

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Posted by: Witchcraft.4789

Witchcraft.4789

Another unplayable peak server session. Logging off so I don’t waste my time.

& you want people to spend money on this game?

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Posted by: Edell.1286

Edell.1286

I hope the support won’t mind but here is the answer they gave me :
(note : France Telecom is my Internet Service Provider)

“Thank you for bringing this issue to my attention today. We have seen issues for a few weeks now with France Telecom and it’s connection to Guild Wars 2. We have narrowed down that this is a routing issue with the ISP and we do not have any way to fix this. We can verify this is your issue by Running a ping plotter test (below). Please run this test during the hours when you are having issues. "

Well at least it’s a known issue, and I’m not the only France Telecom player encoutering it… so now I’m going to run their tests, send it, and I guess I’ll just have to wait & see.

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Posted by: Recycle.5493

Recycle.5493

I’m just gonna leave this here.
http://www.youtube.com/watch?v=IvWTnqxSIm0

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Posted by: OGDeadHead.8326

OGDeadHead.8326

I’m just gonna leave this here.
http://www.youtube.com/watch?v=IvWTnqxSIm0

Experienced that a couple of times. Trying to use pingplotter to troubleshoot my connection, and Anet server 206.127.146.73 is at about 30% packet loss. No other steps on my way to them shows any packet loss at all, and ping is rock solid.

ISP checked my connection – it’s working excellent according to what they can measure.

Win10 pro | Xeon 5650 @ 4 GHz | R9 280x toxic | 24 Gig Ram | Process Lasso user

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Posted by: Axel.6051

Axel.6051

I’m just gonna leave this here.
http://www.youtube.com/watch?v=IvWTnqxSIm0

I’ve been having similar lag issues. I’ve had the game for about 2 weeks now, but last night was the first time I’ve had any lag issues of this magnitude. Hope Arenanet fixes this ASAP!

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Posted by: Ben K.6238

Ben K.6238

I hope the support won’t mind but here is the answer they gave me :
(note : France Telecom is my Internet Service Provider)

“Thank you for bringing this issue to my attention today. We have seen issues for a few weeks now with France Telecom and it’s connection to Guild Wars 2. We have narrowed down that this is a routing issue with the ISP and we do not have any way to fix this. We can verify this is your issue by Running a ping plotter test (below). Please run this test during the hours when you are having issues. "

Well at least it’s a known issue, and I’m not the only France Telecom player encoutering it… so now I’m going to run their tests, send it, and I guess I’ll just have to wait & see.

When there are dozens of ISPs around the world with “routing issues”, and the ping spikes are considerably higher than anything you see on the traceroute, this just looks like a predictable “not our problem” fobbing off.

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Posted by: EvilSardine.9635

EvilSardine.9635

Why is this still not fixed? It’s obviously a problem with peering/routing of traffic into Texas. Arenanet needs to get on this.

Various people throughout Florida are getting packet loss into servers in Texas (where the GW2 servers are located).

I’m getting 4% packet loss which is completely unplayable. For the past week or so every server in Texas shows 4% loss while every other server throughout the US shows zero.

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Posted by: Nestor Tan.1473

Nestor Tan.1473

please, fit this. Im getting really sick of it, seriously. i cant pve, i cant do Spvp. COME ON. woke up today, theres an update, and my dl speed was 600kbps. i tot they fixed it, logged in and its still the SAME. i play WoW, D3, smooth as shampoo, no SPIKE, no DELAY, no LAG.. AT ALL. so please, reply something, let us know if you’re aware of it ANET. I love how WoW reply so fast and efficient, learn smtg from them. ty

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Posted by: Vorper.7152

Vorper.7152

I hope the support won’t mind but here is the answer they gave me :
(note : France Telecom is my Internet Service Provider)

“Thank you for bringing this issue to my attention today. We have seen issues for a few weeks now with France Telecom and it’s connection to Guild Wars 2. We have narrowed down that this is a routing issue with the ISP and we do not have any way to fix this. We can verify this is your issue by Running a ping plotter test (below). Please run this test during the hours when you are having issues. "

Well at least it’s a known issue, and I’m not the only France Telecom player encoutering it… so now I’m going to run their tests, send it, and I guess I’ll just have to wait & see.

I don’t see how this is a client issue since I’m from the other side of the world and my routing will take a totally different path. Unless when our ISP’s hit the USA they go through the same ISP State side and that 3rd party ISP is total kittens.

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Posted by: Palu.3405

Palu.3405

I am also having severe lag issues like the ones described above: activation of skills is delayed by 2-30 seconds at times, I encounter extreme “rubber banding” whenever I’m near other players, and I sometimes get disconnected. There is no indication that any of these problems are originating from my end. There is no graphical lag, simply connection based lag and I have had zero problems until just a few days ago. I have a solid internet connection so I highly doubt that my side of the connection is the problem.

Additionally, the lag seems to be worse depending on the zone or when near other players. I’ve tested the game in unpopulated areas and there is zero lag, but when I go to Lion’s Arch, WvW, sPvP, or just about any dungeon, the lag worsens. Also, during one of my Twilight Arbor runs today, some of my group members were complaining about similar problems. Hopefully this is a problem that can be resolved soon as it prevents me and others from playing the vast majority of popular content.

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Posted by: Ojimaru.8970

Ojimaru.8970

Target Name: N/A
IP: 64.25.38.171
Date/Time: 6/12/2012 7:24:43 PM

1 N/A N/A 130 ms [115.132.111.150]
2 35 ms 47 ms 30 ms [60.53.173.93]
3 244 ms 227 ms 230 ms [10.55.204.9]
4 274 ms 306 ms 310 ms xe-8-0-0.edge4.Amsterdam1.Level3.net [212.72.40.233]
5 274 ms 286 ms 299 ms ae-52-52.csw2.Amsterdam1.Level3.net [4.69.139.185]
6 284 ms 306 ms 319 ms ae-59-224.ebr2.Amsterdam1.Level3.net [4.69.153.213]
7 304 ms 306 ms 309 ms ae-47-47.ebr2.London1.Level3.net [4.69.143.78]
8 304 ms 306 ms 309 ms ae-43-43.ebr1.NewYork1.Level3.net [4.69.137.74]
9 294 ms 296 ms 299 ms ae-91-91.csw4.NewYork1.Level3.net [4.69.134.78]
10 293 ms 296 ms 289 ms ae-92-92.ebr2.NewYork1.Level3.net [4.69.148.45]
11 302 ms 306 ms 309 ms ae-3-3.ebr2.Dallas1.Level3.net [4.69.137.121]
12 331 ms 296 ms 299 ms ae-82-82.csw3.Dallas1.Level3.net [4.69.151.153]
13 291 ms 356 ms 289 ms ae-3-80.edge2.Dallas1.Level3.net [4.69.145.139]
14 280 ms 316 ms 289 ms [4.59.197.34]
15 309 ms 276 ms 309 ms [64.25.32.9]
16 289 ms 306 ms 309 ms [64.25.32.26]
17 297 ms 296 ms 309 ms [64.25.32.82]
18 * * * [-]
19 * * * [-]
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24 * * * [-]
25 * * * [-]
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31 * * * [-]
32 * * * [-]
33 * * * [-]
34 * * * [-]
35 * * * [-]

Destination not reached in 35 hops

Network Lag [Merged]

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Posted by: Shlamorel.8714

Shlamorel.8714

This is my first time experiencing latency issues in GW2. It started today after I logged in – first time since the mini patch (not sure if they are related).

I admit it could be my ISP. Since I have never had lag in GW2 though it’s hard for me to determine the cause.

In game, my chat has a 1-2 second delay, and my abilities have a 5-15 second delay if they go off at all. Sometimes my abilities will just keep flashing like they are in queue to use but they are never used.

Players around me actually seem to be moving in real-time correctly. It’s almost as if certain things are loading appropriately and other things are lagging.

I will be checking up with ISP to see if that is the issue – just posting here in case others are having the same trouble.

Edit: I’m on Sea of Sorrows if that matters.

(edited by Shlamorel.8714)

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Posted by: JIfour.1523

JIfour.1523

I live in South CA. (ISP: Charter)
Experiencing 30 sec loss lag
Checked all other website and games run good exept GW2.
GW2 has around 60~80% package lost.
Other website and games have ping around 20ms

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Posted by: Witchcraft.4789

Witchcraft.4789

We have narrowed down that this is a routing issue with the ISP

1000’s of players using 100’s of ISP’s all with the same problem with ONE game, and that’s the diagnosis. Genius.

The above posted Youtube video is a perfect example of what is happening.

(edited by Witchcraft.4789)

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Posted by: MarzAttakz.9608

MarzAttakz.9608

Just want to chime in again and say yet another unplayable evening of WvW. This issue has been ludicrous this week.

YOU KNOW THERE AIN’T NO REST FOR THE WICKED, TILL WE CLOSE OUR EYES FOR GOOD.

Once proud member of Extraordinary Gentlemen [EXG]{DESO4LIFE}

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Posted by: Edell.1286

Edell.1286

Alright ! I fixed my lag by disabling “UPnP” (Universal Plug & Play) on my adsl router. I have no idea what it does exactly, but it somehow fixed everything. Now I’m playing without a second of lag

But don’t get your hopes up, it probably only works with my ISP (France Telecom/Orange).

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Posted by: Witchcraft.4789

Witchcraft.4789

It was worth a try

Upnp made no difference at all for me. In fact, unless there are other issues now with guild chat, the delays are worse than before.

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Posted by: Edell.1286

Edell.1286

I still experience some heavy lags on some very rare servers (mostly sPvP servers… but not all of them are lagging, so I just have to leave for another… however tPvP servers work nicely).

I also had lag on Rata Sum, for some reason. But nowhere else.

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Posted by: dudikoff.3645

dudikoff.3645

Same here, massive network lag. I am on Gandara server (EU). I know it’s not on my side because some maps lag, others don’t. Sometimes maps are fine but when I enter a dungeon, lag suddenly appears.

I don’t know what’s the problem, but they need to fix this.

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Posted by: Cactus.2710

Cactus.2710

Same here, massive network lag. I am on Gandara server (EU). I know it’s not on my side because some maps lag, others don’t. Sometimes maps are fine but when I enter a dungeon, lag suddenly appears.

I don’t know what’s the problem, but they need to fix this.

Fix it? They probably won’t even read it. I’ve scanned through every page in this merged thread spanning more than 2 months and can’t find a single response of any sort from Anet.

D/D Thief who prefers mobility to stealth … so yeah, I die a lot
Stormbluff Isle [AoD]