New Problems With My Now Unplayable Game

New Problems With My Now Unplayable Game

in Account & Technical Support

Posted by: Harmadda.5971

Harmadda.5971

Q:

Hi, before I started I want to say two things if anyone should decide to interact with me that will hopefully get a lot of questions out of the way and have us focus on the issue faster.

  • I am running this game on a Mac.
  • I have taken the suggestion of reinstalling the game as a repair option before starting this thread. It didn’t work.
  • I have pretty excellent high speed internet and connection via Fios. Recent speedtest has me at about 70mbps download, 50-mbps upload. I have had no one other than my wife and I using it but when I am on it she is not since we share this computer. It’s always been top notch speed and has given me zero problems since installation.
  • MAC SPECS: Bought in 2012 – Processor 2.5 GHz Intel Core i5 – Memory 4 GB 1333 MHz DDR3 – Graphics AMD Radeon HD 6750M 512 MB – OS 10.7.5

PROBLEMS:
This game was running rather smoothly up until recently. After the last few events it has since been acting completely wonky and weird. I’m not sure these updates and fun additions are the cause, but whatever is happening started around the time that they recently began. After some of those downloads the game initiated finished, I started to notice that my game play was changing for the worst.

Some of the random problems include:

  • Invisible character that eventually becomes visible after a minute or two.
  • Invisible character stuck at Waypoint and unable to move for at least two minutes.
  • Invisible action bar, bag items, character menu, invisible gathering nodes, etc that remain that way for at least two minutes.
  • WVW team switching from looking like the enemy in generic armor with out colors, then back to the unique looks they should have. Sometimes there is a mix of generic armor teammates and teammates that look like they are on our team.
  • Sudden EXTREME lag that renders the game unplayable in WvW and PvE
  • Areas with invisible sections of the map that make the who map look like it’s floating on nothing. Picture the Hallelujah mountains in the movie Avatar. That’s how any area can look to me when I enter it. I have to guess that I am not actually going to fall into oblivion when I start running across the map.

!http://i.imgur.com/4F14XLH.jpg!

  • Sometimes I am pressing the bottom to perform an action that doesn’t seem to take place or happen.

This has been going on for months. I should have said something sooner but I tried to fix it myself via the suggestions I found here, and I had hoped that it would go away but it has not. If there is anything you can do to help me resolve this problem it would be greatly appreciated.

(edited by Harmadda.5971)

New Problems With My Now Unplayable Game

in Account & Technical Support

Posted by: Ok I Did It.2854

Ok I Did It.2854

A:

Hey, not to cut you off but there is a section that is dedicated to Mac support

https://forum-en.gw2archive.eu/forum/support/mac

Hopefully you can find your answers in there and beable to play, as I have no experience with Mac OS I cannot help, I think the Mac client is still in Beta also.

New Problems With My Now Unplayable Game

in Account & Technical Support

Posted by: Harmadda.5971

Harmadda.5971

Hey, not to cut you off but there is a section that is dedicated to Mac support

https://forum-en.gw2archive.eu/forum/support/mac

Hopefully you can find your answers in there and beable to play, as I have no experience with Mac OS I cannot help, I think the Mac client is still in Beta also.

Thanks for your reply!

You didn’t cut me off, I was done with the post.

Yes it is still in Beta. From what I understand though, it’s the Windows client run through Cider as a wrapper. Not really too sure what ‘Beta’ actually means now in that context and at this point.

Anyway, I assumed that Arenanet isn’t just letting it’s costumers fly in the wind and hopefully have solutions for Mac Beta problems and it looks like they have some but I am in the wrong place.

I’ll pop over and see what suggestions they have to help me and mark this post as having answered my question.

(edited by Harmadda.5971)

New Problems With My Now Unplayable Game

in Account & Technical Support

Posted by: Teknomancer.4895

Teknomancer.4895

The OP’s list above is NOT a Mac-only thing, and it’s very likely nothing to do with the client computer at all. I’ve been having basically identical issues on an older Windows 7 Pro 64-bit box. My machine’s configuration hasn’t been changed every two weeks for the last year (excepting Windows Update, it hasn’t really changed much at all). One of the first troubleshooting questions any tech should ask is “has anything been changed on your computer recently, like software installations or updates, new or removed hardware, etc.” At launch, the game was beautiful, ran smoothly and had minimal lag. Then the LS started to happen and functionality went straight to hell. It had been a gradual process of getting worse and worse, but after the two Nightmare Tower releases the bugs have accelerated completely out of control. I’ve had to drop my graphics & audio settings down to the barest minimum just to be able to play the game at all, where before I could comfortably run mid-grade settings with a few extra graphical shinies added.

Now, it’s zone/load times of up to 2 minutes (tested via the -mapLoadInfo command line switch), and then once you have the game back, the ground occasionally doesn’t exist as the OP describes above. This is especially freaky when entering Divinity’s Reach via the Shaemoor entrance, because you have buildings and people basically floating in mid-air all along the ramps in front of you, and when you move (if movement is even possible, sometimes it isn’t) it looks as if you’re running on nothing. The normal stone streets haven’t been drawn yet, so there is NOTHING to represent the ground. At the top by Minister’s waypoint, you can see through where the floor should be all the way down to the crafting stations below. I’ve been standing in the main BLTC store in LA at login, and the same issue, only the ship that it’s made from has no deck, so you can see the water below…then the sewer channels draw…and then finally the BLTC has a visible deck to stand on again. This whole process -- from entering the portal to a new zone up until everything is fully visible and working again — can take up to 7 minutes before the game is playable.

This is recent, it is not a problem with the player’s hardware or OS, it was introduced in the LS and the bugs are now starting to compound on top of each other. At this rate, I expect a complete cascading failure of the game client at some point in early Spring, which will simply prevent it from running at all.

Diplomatic Dictators [DD] guild (Kaineng): http://gw2dd.enjin.com/

New Problems With My Now Unplayable Game

in Account & Technical Support

Posted by: Teknomancer.4895

Teknomancer.4895

See also this post, which has a screenshot of the exact problem:

https://forum-en.gw2archive.eu/forum/support/tech/Takes-5-minutes-to-load

This is a problem in the game itself, it’s got nothing to do with being run on a Mac.

Diplomatic Dictators [DD] guild (Kaineng): http://gw2dd.enjin.com/