New account came terminated??

New account came terminated??

in Account & Technical Support

Posted by: frostyvoodoo.2846

frostyvoodoo.2846

Hi

this isnt the email that my account is supposed to be under, its the email that a family member used to link his guildwars account to his guildwars two account.

i bought the game [guildwars two] recently and he said i could link the guildwars one account and get cool skins for my weapons, but i did it and it didnt let me fill out any more information it just said that my account name was the his email address and i didnt even put a password in.

i tried to log on and it says my account has been terminated for using an exploit but ive never even played the game? how is that possible? i had to get the account information from him and we have different cd keys and he says he got terminated for something but that it shouldnt effect me??

i put in a support ticket but its been over twenty four hours and nobody has even said they are looking into it, but this is a big problem and i wasnt allowed to make my own account and the cd key i just spent sixty bucks on isnt allowed to play at all.

so i came here to get some kind of answer since i dont know if the support ticket even went through, i asked if anyone got it in an update thing but nobody replied to that either.

help!!

New account came terminated??

in Account & Technical Support

Posted by: frostyvoodoo.2846

frostyvoodoo.2846

still nothing on this?? please help!!

New account came terminated??

in Account & Technical Support

Posted by: Ashlar.2519

Ashlar.2519

It will probably take a few days for them to work their way through to your ticket. They work tickets in the order in which they were received, so try to be a bit patient and they will get back to you. Unfortunately, support is the only folks to be able to help you.

New account came terminated??

in Account & Technical Support

Posted by: White Wolf.3291

White Wolf.3291

New account came terminated??

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Frostyvoodoo, you will have to wait a bit. Support will eventually contact you. As White Wolf has stated, if your ticket goes for 3 or more days unanswered please post it in that thread.

Thanks for your understanding. This thread is closed