No key emailed when buying game
Did you check the spam and junk folders? There is a problem with some email sites not handling email from Guild Wars 2 properly. Check this thread here about email problems to see if that’s it.
She should have received the email almost right away. At this point contact support and explain the issue to them.
Delarme
Apathy Inc [Ai]
Apathy Inc [Ai]
ArenaNet Communications Manager
Hi, Heep,
What email provider are you using? Are you still missing this mail? And did you submit a ticket? If so, may I have the ticket number?
Thanks for your help.
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet