Payment issue SEPA incoming chargeback
Um, if they declined it, how did you receive anything for that particular payment? Are you sure you got gems? And if you did get gems, it’s pretty clear it was not you who kittened up. The rest of the payments went through. Clearly your bank screwed up. Even a person with an IQ of 50 can see something went wrong. And why would you pay 300 euros but chargeback 10? I honestly doubt it was a chargeback, but rather, it never went through in the first place, and you didn’t get gems for it.
Are you banned right now? No? Then calm down and wait for the holiday period to end.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.
(edited by Loli Ruri.8307)
Um, if they declined it, how did you receive anything for that particular payment? Are you sure you got gems? And if you did get gems, it’s pretty clear it was not you who kittened up. The rest of the payments went through. Clearly your bank screwed up. Even a person with an IQ of 50 can see something went wrong. And why would you pay 300 euros but chargeback 10? I honestly doubt it was a chargeback, but rather, it never went through in the first place, and you didn’t get gems for it.
Are you banned right now? No? Then calm down and wait for the holiday period to end.
No, I’m not banned right now. But I know that I will be, because of all the stories online.
It is a chargeback though. I used SEPA (which is basically an authorisation for payment), which means that I gave permission to them to charge my bank account a few days later…while getting the items directly, so yeah, I did get the gems. For some reason the bank had no issues accepting SEPA’s/Charges for 100 euro and more, while not accepting a 10 euro charge. I find that odd. I suspect it has something to do with the way A-Net charged my bank (description mentioned it was a recurring charge, while the ones that got through all had ’’first’’ in their description), but I can reach neither a-Net, nor my bank. It’s 10 euro, so I would be furious if they’d close my account for that, while I’m offering to pay for it any other way. It must be pretty clear I’m not committing any fraud, or anything. Makes no bloody sense
I’m sure somebody will sort you out correctly. There’s no kitten good reason why they would permanently ban your account and refuse to unlock a kitten thing with their fingers stuck in their ears. Obviously with the other euros going through just perfectly fine, 10 euros bouncing will more likely show that it was the fault of not you. In fact, you could even show your proof to them, and even get the company involved to sort it out with ArenaNet if there was them not believing you. Just be patient and wait, it’s a holiday period.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.
Never pay with SEPA, Paypal is way safer