Guild Wars 2

For those of us who had stacking code issues that ended up in a second account being generated (thus closing off access to our main accounts Saturday night), will a support representative please answer the following?

Does it matter if we play on the working account while waiting for our tickets to be resolved?

I have not been playing on my incorrectly created second account assuming it would make support’s job easier for resolving the issue; but if it doesn’t matter then it would be nice to play while those of us with this issue wait for resolution.

Thanks for any response and your continued diligence to work through all of these issues as timely as possible.

I’ve read somehwere here that it’s much harder to resolve this issues if you have played on both accounts.
So my suggestion is no, you should not play from new account untill your issue become resolved.

P.S. Sorry for my English, it’s not my native

Thanks for your insight Dahgoth.

P.S. – Your written English is better than some who claim it as their native language

Found an official response related to this. In short, don’t play on the incorrectly created account.

https://forum-en.gw2archive.eu/forum/support/account/Please-confirm-whether-or-not-it-s-doable/first#post6545