Receiving threats from trolls
No one will contact you. If you wish to share something with the CS Team, you will need to submit a ticket. Top of Page – Support – Submit a Request.
Good luck.
ArenaNet Communications Manager
Actually, you need to make in-game reports for these incidents. Please select the character who is behaving and choose the form of misbehavior: offensive chat, disallowed name, etc.
You will not be contacted by Support, nor will you receive a personal reply. The incidents will each be reviewed through game logs associated with the character(s) you flagged. This is the only way that that reports of this nature can be processed.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
I’ve been reporting these kids on a regular basis and still nothing has been done about them.
Either improve Custom Arena Moderating tools, increase our ban list, or get rid of these toxic players.
Leader of [GASM] #ELEtism
(Retired) Commander [2500+ tPvP Matches Won]