"Serious error has occurred preventing the program to run" Help?

"Serious error has occurred preventing the program to run" Help?

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Posted by: OneAngryPanda.5364

OneAngryPanda.5364

After several days of playing, up to level 40, the game suddenly crashed and I received this message. Now every time I try to run Guild Wars 2, I keep getting it. Here’s what is sent. Any help or advice? Thanks in advance.

Attachments:

"Serious error has occurred preventing the program to run" Help?

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Posted by: dave.5913

dave.5913

Did you push the show details button to find out the error that ocurred.

"Serious error has occurred preventing the program to run" Help?

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Posted by: krinderlin.1732

krinderlin.1732

Are you using custom music? Did you just set up or change any of the playlists?

I ask because if you’re playlists are wonky (they have directories instead of files), of the wrong format or point to bad files, the game will crash. I had this issue.

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Posted by: OneAngryPanda.5364

OneAngryPanda.5364

It says “Crash” then a lot of information about my system. Is there something I should look for in particular?

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Posted by: OneAngryPanda.5364

OneAngryPanda.5364

Nope, no custom music either.

"Serious error has occurred preventing the program to run" Help?

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Posted by: dave.5913

dave.5913

It says “Crash” then a lot of information about my system. Is there something I should look for in particular?

Not that I know of …to tell you the tuth. That info would however be useful for ANet to determine what is causing your crash.

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Posted by: slugnet.1794

slugnet.1794

My system started doing this after I had been playing for several days. The culprit ended up being the Gigabyte overclocking software that I installed with my new Gigabyte 660 ti card, even though I had done no overclocking. When I uninstalled that, the game began working fine again.

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Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hi OneAngryPanda – Could you please attach a DxDiag or Game Advisor report for us to take a look at in order to investigate this issue? Additionally, if you could attach the full crash report as well this would be very helpful.

You can find the Game Advisor report at the link below:
http://us.ncsoft.com/gameadvisor/

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Posted by: zephyr.2913

zephyr.2913

happens to me whenever I make a human character

"Serious error has occurred preventing the program to run" Help?

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Posted by: Gafazet.6059

Gafazet.6059

same thing is happening to me whenever i make a human character.

"Serious error has occurred preventing the program to run" Help?

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Posted by: igor.6847

igor.6847

Make sure that with both the directory containing Gw2.exe ( ‘Guild Wars 2’ by default ) and the one containing the .dat file the option ‘read only’( right-click + properties ) is disabled. It solved the problem for me, hopefully it will too for you!

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Posted by: Drad.7980

Drad.7980

I am having this same problem after not playing for some months and I was not having this issue before. Iv tried the -repair method and the read only unchecked method and nodda. Drivers are also up to date. Any other ideas?

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Posted by: Blixa.1204

Blixa.1204

I also have this problem – HELP!

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Posted by: Blixa.1204

Blixa.1204

I have also been away from the game for months. I updated files before the 17th and was able to log in and then crashed on character load because my CPU fan died.

I also have up to date drivers, tried the -repair, downloaded someone else’s gw2.exe which works briefly, then when it reloads it gives the exact same error as my exe did.

I run vista and several months ago played the game fine… is this because of the patch?

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Posted by: Lord Jauffre.7243

Lord Jauffre.7243

i was playing gw2 earlier and it worked fine. i start it up 2 hours later and it gives me the same gw2.exe message. i tried the -repair and the read only method but nothing happened. so i attempted to reinstall the game but now when i try to install gw2 again i get the message. help please!