Strange ban message

Strange ban message

in Account & Technical Support

Posted by: Gear.6274

Gear.6274

I get the top bit, but suddenly this bottom part appeared, wouldn’t bother me if not for the [PERMANENT_BLOCK] part, mind filling me in??

Attachments:

Strange ban message

in Account & Technical Support

Posted by: Freyar.3254

Freyar.3254

I get the top bit, but suddenly this bottom part appeared, wouldn’t bother me if not for the [PERMANENT_BLOCK] part, mind filling me in??

Looks like a bug. My interpretation is that you were suspended for racial slurs for 32 more hours. The [PERMANENT_BLOCK] part is likely just the standard links they give you to look over during your suspension.

Strange ban message

in Account & Technical Support

Posted by: Gear.6274

Gear.6274

I get the top bit, but suddenly this bottom part appeared, wouldn’t bother me if not for the [PERMANENT_BLOCK] part, mind filling me in??

Looks like a bug. My interpretation is that you were suspended for racial slurs for 32 more hours. The [PERMANENT_BLOCK] part is likely just the standard links they give you to look over during your suspension.

Yeah I wasn’t sure since my countdown timer froze, but it’s begun moving again.

Strange ban message

in Account & Technical Support

Posted by: Freyar.3254

Freyar.3254

I’ve seen similar issues when purchasing gems on occasion as well.

Strange ban message

in Account & Technical Support

Posted by: A Triennial Siphon.7410

A Triennial Siphon.7410

Hi. Not surprisingly my account was temporarily banned a couple of days ago for inappropriate language. Everything was fine and the three day ban was ticking down.

But today this error came up. I assume I have been permanently banned, probably because my account name has a certain Latinate word in it. Anyway I can’t see how to change it.

Any ideas anyone?

Strange ban message

in Account & Technical Support

Posted by: A Triennial Siphon.7410

A Triennial Siphon.7410

I have this message too. But I can’t log into support so I assume a temporary ban has become a permanent ban. No reason yet given for me.

Strange ban message

in Account & Technical Support

Posted by: AidanTaylor.3872

AidanTaylor.3872

European Community Manager

It is just a faulty bit on code on the error message display, although PA I would consider contacting support (if I were you) and getting your name dealt with

Strange ban message

in Account & Technical Support

Posted by: Freyar.3254

Freyar.3254

Aidan.. how dare you confuse me with your thread merges.

Strange ban message

in Account & Technical Support

Posted by: A Triennial Siphon.7410

A Triennial Siphon.7410

Aidan I can’t contact support – when I try to log in it says that my password is incorrect or that my account has been disabled.

Strange ban message

in Account & Technical Support

Posted by: Noobless.8592

Noobless.8592

I was checking how many days I have from my LOVELY 14 day ban to find that the message change, not in my favor ofcourse
Take a look.
Ticket number : 120904005098
Character Name : Noobless

Attachments:

Strange ban message

in Account & Technical Support

Posted by: Freyar.3254

Freyar.3254

Malformed code. Don’t worry about it. Your suspension should expire properly.

Strange ban message

in Account & Technical Support

Posted by: Freyar.3254

Freyar.3254

Aidan I can’t contact support – when I try to log in it says that my password is incorrect or that my account has been disabled.

I’ve got the same problem with support too, but your best bet is to “Ask a Question” if you haven’t already submitted a ticket about it, or reply to the e-mail you got when you submitted your ticket. Just reply, and write your update in the top, leave the rest there as the system should be smart enough to put it where it belongs.

Strange ban message

in Account & Technical Support

Posted by: A Triennial Siphon.7410

A Triennial Siphon.7410

Thank you Freyar. I really don’t want to change my gaming name – I’ve had it since I was 14, in an all boys school dreaming of the day when I would get to….

Whoops Arenanet forum.