It seems me and many others are having this problem at the moment after the most recent patches the game has been unplayable I get massive lag spikes which most of the times results in a disconnect i’v tried every single solution but nothing works everything else on my computer runs fine and i’m sure its on guild wars end but of course when I messaged them for support they said its probably on my end they really need to fix their servers especially with the upcoming beta weekend.
I got DC’ed in Silverwastes twice lol. I’m getting lots of packet loss with the game servers (around 15-18%), although I’m not sure if it’s the servers of arenanet (overloaded perhaps? dropping requests?), or if it’s an ISP problem.
Same. Ever since that stupid patch, I’ve been having up to 10k ping and dc’s every 3-5 seconds — I’ve accidentally put an item on sale on the TP and have been unable to cancel the listing because of these stupid errors.
It’s seriously starting to grate on my nerves. If this is what we’re looking forward to with HoT, I’m glad I haven’t purchased it. wtf.
I just don’t get how they can let this problem go through it obviously not on our end because so many people are having the issue and the worse part is that this is right before the beta weekend which now I will probably miss they should have fixed this as soon as they possibly could and if its not fixed tomorrow I will be quite upset.
I just don’t get how they can let this problem go through it obviously not on our end because so many people are having the issue and the worse part is that this is right before the beta weekend which now I will probably miss they should have fixed this as soon as they possibly could and if its not fixed tomorrow I will be quite upset.
Because of how the internet works, a lot of the time it isn’t at their end either, but one of the connecting points between the two. And before you say Anet is still responsible. No, they aren’t. It’s owned by another company, who isn’t Anet’s ISP.
That is why when there is lag issues, they always request a trace route/ping plotter, to show where the issue is. So if it’s at their ISP, Anet can contact them. Or if it’s at their server. Or one of the connection points in between.
As much as people say “Well x game isn’t having lag, so it HAS to be on Anet”. That isn’t how the internet works either. You don’t follow the same path to everything. Sometimes Path A is broken, and Path B is working. Anet doesn’t get to pick which path you take to their servers.
I am not saying this is or isn’t Anet’s issue. I’m saying you need to show WHERE the issue is so the correct people can fix it.
I just don’t get how they can let this problem go through it obviously not on our end because so many people are having the issue and the worse part is that this is right before the beta weekend which now I will probably miss they should have fixed this as soon as they possibly could and if its not fixed tomorrow I will be quite upset.
Because of how the internet works, a lot of the time it isn’t at their end either, but one of the connecting points between the two. And before you say Anet is still responsible. No, they aren’t. It’s owned by another company, who isn’t Anet’s ISP.
That is why when there is lag issues, they always request a trace route/ping plotter, to show where the issue is. So if it’s at their ISP, Anet can contact them. Or if it’s at their server. Or one of the connection points in between.
As much as people say “Well x game isn’t having lag, so it HAS to be on Anet”. That isn’t how the internet works either. You don’t follow the same path to everything. Sometimes Path A is broken, and Path B is working. Anet doesn’t get to pick which path you take to their servers.
I am not saying this is or isn’t Anet’s issue. I’m saying you need to show WHERE the issue is so the correct people can fix it.
Yeah you may be right about it not being their fault but I actually have done everything they asked for sent them results but nothing has worked. literally everything but none of it has fixed the game for. They did say there is a problem but they can’t pinpoint it themselves.
I did a tracert to one of the EotM IPs (64.25.33.81), and then ping tested each of the hops.
Tracing route to 64.25.33-81.ncsoft.com [64.25.33.81]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms
2 19 ms 19 ms 19 ms
3 20 ms 19 ms 19 ms
4 20 ms 19 ms 21 ms
5 19 ms 19 ms 19 ms
6 229 ms 230 ms 229 ms las-b3-link.telia.net [80.239.161.97]
7 * * 230 ms las-b21-link.telia.net [213.155.137.58]
8 261 ms 262 ms 262 ms dls-b21-link.telia.net [62.115.139.4]
9 264 ms 265 ms 265 ms ncsoft-ic-307708-dls-b21.c.telia.net.10.115.62.i
n-addr.arpa [62.115.10.106]
10 265 ms 264 ms 264 ms 64.25.32-9.ncsoft.com [64.25.32.9]
11 266 ms 267 ms 265 ms 64.25.32-26.ncsoft.com [64.25.32.26]
12 276 ms 275 ms 276 ms 64.25.32-82.ncsoft.com [64.25.32.82]
13 * 262 ms 261 ms 64.25.33-81.ncsoft.com [64.25.33.81]
Trace complete.
I found out the packet loss starts at the point las-b3-link.telia.net [80.239.161.97]. Here are the ping test results of 80.239.161.97 (telia.net):
Ping statistics for 80.239.161.97:
Packets: Sent = 100, Received = 86, Lost = 14 (14% loss),
Approximate round trip times in milli-seconds:
Minimum = 229ms, Maximum = 236ms, Average = 230ms
My question is, I am in S.E. Asia and connected to the US servers, yet why am I being routed to Europe first, then to the US?
i mentioned this in another post and a post about a week ago when my high almost unplayable ping started, anyway i contacted customer support about this problem and it wasn’t fixed, they said i should contact my isp, its not my internet as i can play other online games and my internet is fast, its just the game, so its definitely on Anet’s end, something there trying/doing, they gotta fix there servers. I’m from the east coast and i have the fastest internet for my area, so it can’t be my end.
Hopfeully this gets fixed before expansion is released.
Kamote
Guild Wars Vet since 05
multi-class all game modes
I have the same problem. Game is totally unplayable my ping spikes at 3k-5k. If all these people are having the same problem i’m guessing its there fault. I didn’t have this problem before the patch
I’d recommend people who are being affected contact support and go through their troubleshooting steps. If there is an issue on their end the information they gather will help to troubleshoot and resolve it.
I’d recommend people who are being affected contact support and go through their troubleshooting steps. If there is an issue on their end the information they gather will help to troubleshoot and resolve it.
i did go through customer support a few days ago, me and a few gm’s emailed back and forth, but the problem wasn’t resolved, they told me to contact my isp about it, which it wasn’t as only gw2 is having this problems, none of my other online games are having it, and im surfing the web fast as well, east coast here and this has been going on for a week for me and its not fun to play, you lose pvp and you lag so much that doing teq and other world bosses is unbearable, can’t even enjoy the beta 3 with it cuz of the lag.
Kamote
Guild Wars Vet since 05
multi-class all game modes
It can’t be on our part since as people said before, prior to the patch we could play fine. It was only after the patch did we see this high ping/terrible latency, so it must be something they did.
And then there’s the problem with the download of patches lately.
Its the same s…t with every beta or what ever. Every 2 weeks I been getting this problems in the weekend. I Thought it was my PC but it isn’t. Wait for 3 days to pass and you will get back to normal. I start to have this problem from weeks ago probable when they made gw2 for free or when they start patching the game for Hot to test betas. So you can imagine from a week you can play only 4 to 5 days with that lag cause you cant do nothing apart running in empty maps.
However they will say “its not our problem the error that you get its from router , pc , or your Isp”, but if that was true than why I get my connection and ping back to normal after 2 or 3 days without doing nothing. For me its more that or a lot of people are playing now as it is free so the servers and their routers cant hold all that traffic or betas, or lack of maintenance.
I did a tracert to one of the EotM IPs (64.25.33.81), and then ping tested each of the hops.
Tracing route to 64.25.33-81.ncsoft.com [64.25.33.81]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms
2 19 ms 19 ms 19 ms
3 20 ms 19 ms 19 ms
4 20 ms 19 ms 21 ms
5 19 ms 19 ms 19 ms
6 229 ms 230 ms 229 ms las-b3-link.telia.net [80.239.161.97]
7 * * 230 ms las-b21-link.telia.net [213.155.137.58]
8 261 ms 262 ms 262 ms dls-b21-link.telia.net [62.115.139.4]
9 264 ms 265 ms 265 ms ncsoft-ic-307708-dls-b21.c.telia.net.10.115.62.i
n-addr.arpa [62.115.10.106]
10 265 ms 264 ms 264 ms 64.25.32-9.ncsoft.com [64.25.32.9]
11 266 ms 267 ms 265 ms 64.25.32-26.ncsoft.com [64.25.32.26]
12 276 ms 275 ms 276 ms 64.25.32-82.ncsoft.com [64.25.32.82]
13 * 262 ms 261 ms 64.25.33-81.ncsoft.com [64.25.33.81]
Trace complete.
I found out the packet loss starts at the point las-b3-link.telia.net [80.239.161.97]. Here are the ping test results of 80.239.161.97 (telia.net):
Ping statistics for 80.239.161.97:
Packets: Sent = 100, Received = 86, Lost = 14 (14% loss),
Approximate round trip times in milli-seconds:
Minimum = 229ms, Maximum = 236ms, Average = 230ms
My question is, I am in S.E. Asia and connected to the US servers, yet why am I being routed to Europe first, then to the US?
That is a question for your ISP.
Can you update your Traces with the IPs BEFORE Hop 6. It would tell me if telia is a link partner or just a transport to Anet. And yes, it does matter.
Recently every time i’ve tried to do Tequatl the sunless i end up with about 4000+ ping, with it only dropping after the event has finished, or if i’ve force quit my game
You should contact your ISP and find out if they can test Telia through their RR link partner contract to get the issue fixed. Otherwise, Anet is going to have to contact Telia and have them do the head to head on their end, Since telia is NCSofts Uplink to RR’s Pathing.
