When opening GW2.exe

When opening GW2.exe

in Account & Technical Support

Posted by: Tanner Lamphere.3485

Tanner Lamphere.3485

I get the error message “The graphics system failed to initialize. Please restart your client” I didn’t have this problem before i upgraded to windows 7. Please help.

Thanks!

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When opening GW2.exe

in Account & Technical Support

Posted by: Alpha Dragon.4576

Alpha Dragon.4576

I get the error message “The graphics system failed to initialize. Please restart your client” I didn’t have this problem before i upgraded to windows 7. Please help.

Thanks!

Hi what videocard are you using? Have you tried installing the updated drivers for your videocard? Can you attach also your dxdiag?

- Dare to be Different –
Eternal Breaker[ExB] || Sanctum of Rall

When opening GW2.exe

in Account & Technical Support

Posted by: Tanner Lamphere.3485

Tanner Lamphere.3485

I found out the problem, turns out when you upgrade to Windows 7 you lose DirectX 9

(edited by Tanner Lamphere.3485)

When opening GW2.exe

in Account & Technical Support

Posted by: Remembrance.2639

Remembrance.2639

If you run windows update, it should update your direct X to the most recent also.

When opening GW2.exe

in Account & Technical Support

Posted by: Tanner Lamphere.3485

Tanner Lamphere.3485

If you run windows update, it should update your direct X to the most recent also.

I hate using Windows update

When opening GW2.exe

in Account & Technical Support

Posted by: Remembrance.2639

Remembrance.2639

you should really run it “at least once” on windows 7 to get the basic bugs out of the system.