bank tab expansion not received

bank tab expansion not received

in Account & Technical Support

Posted by: mmaroevic.8029

mmaroevic.8029

Hi

Purches the bank tab today it is visible on recent purchases but my bank slots r still the same no new tab, pls help.

bank tab expansion not received

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Hi

Purches the bank tab today it is visible on recent purchases but my bank slots r still the same no new tab, pls help.

Try deleting all or most of your in-game mail. A full mailbox is the number one reason for delayed delivery of purchases. Good luck. =)

bank tab expansion not received

in Account & Technical Support

Posted by: levelnine.7036

levelnine.7036

same thing happened for me 10 mins ago. i’ve purchased a mini pack and still didnt recieve it yet, and yes, i have space in my mail box. its 4/10 right now. not sure what to do actually, since i cant even submit a ticket on support.guildwars2.com, it says that i didnt entered my gw2 account name, lol.

Seafarer’s Rest. Time Keepers [TK].

bank tab expansion not received

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Remember, the counter for the mail is somewhat bugged. It may display 4/10 when there are actually many more mails in queue.

Also, remember that your account name is the email address associated with your game account, not your display name.

If all else fails, you can contact Customer support by sending an email to support@guildwars2.com

Good luck. =)

bank tab expansion not received

in Account & Technical Support

Posted by: mmaroevic.8029

mmaroevic.8029

ok thx the mail clearing worked for me

bank tab expansion not received

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Glad it sorted out. Thanks for posting to let us know.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet