Guild Wars 2

DO NOT CLICK THIS LINK! I’m merely showing it to the Dev’s and Admins in hopes that they permanently shut down this site. It’s a phising site and I advise everyone to always check back in the forums if there’s anything suspicious that you have.

My Email came with this message that looks official but it’s FAKE! AGAIN, DO NOT CLICK THE LINK BELOW. Remember that Guildwars staff will never ask for account information or password verification of any form.

Greetings!

It has come to our attention that you are trying to sell your personal Guild Wars account(s). As you may not be aware of, this conflicts with the EULA and Terms of Agreement. If this proves to be true, your account can and will be disabled. It will be ongoing for further investigation by ArenaNet Entertainment’s employees. If you wish to not get your account suspended you should immediately verify your account ownership.

You can confirm that you are the original owner of the account to this secure website with:

{{LINK REDACTED}}

If you ignore this mail your account can and will be closed permanently. Once we verify your account, we will reply to your e-mail informing you that we have dropped the investigation.

Regards,

Account Administration Team
Thanks! —The ArenaNet Team

It’s a very well know issue, loads about it on the forum already.

Also, please remove the link, people don’t always read warnings

As SandraSolace said, it’s already been reported dozens of times for several months, but please remove that link at once! They do not want any links posted in here for other users safety.

https://forum-en.gw2archive.eu/forum/support/account/Email-from-ArenaNet-Please-read-merged/first

Had the same email (with the exact same link). Mousing over the text (not clicking) shows that the link redirects to a site with a “xe-ousa.asia” suffix.

hello everybody!
today i recived a weird email.
this is what it says:
Greetings!

It has come to our attention that you are trying to sell your personal Guild Wars account(s). As you may not be aware of, this conflicts with the EULA and Terms of Agreement. If this proves to be true, your account can and will be disabled. It will be ongoing for further investigation by ArenaNet Entertainment’s employees. If you wish to not get your account suspended you should immediately verify your account ownership.

You can confirm that you are the original owner of the account to this secure website with:

Moderator note: Link removed for security reason.

If you ignore this mail your account can and will be closed permanently. Once we verify your account, we will reply to your e-mail informing you that we have dropped the investigation.

Regards,

Account Administration Team
Thanks! —The ArenaNet Team

Now: the strange fact is that i DON’T have a guild wars account (i’m posting this with my brother’s account).
My brother buy the game the last year but he (obviously) used his email.
So why i recived this email?
also, if i try to click the link firefox doesnt open it because it is unsafe.
What the hell is going on?

It’s called Phishing. Please see the sticky here:

https://forum-en.gw2archive.eu/forum/support/account/A-Note-about-Phishing-Emails-1/first#post2074388

They are just hoping you have an account. They send stuff like this almost at random. All they need is one person to fall for it to make it worthwhile.

Please remove the link from the post. If it’s clicked it will cause trouble.

thanks, and i’m sorry for the link

You should always look before you click any link. And if in doubt submit a support ticket on the official site.

That and you just have to read the awful grammar used in the emails:

“Guild Wars 2 Account Be Shut Down Inform?”
“If you wish to not get your account suspended”
“You can confirm that you are the original owner of the account to this secure website with”

and there’s the enormous jargon filled links they use:
account.guildwars2.com/allow-login?token=[[REDACTED LOTS OF LETTERS AND NUMBERS JUST IN CASE THIS IS A VALID LINK]]

You really should not trust any email you get, even if it’s from people you know and trust, and check it properly before doing anything.

Just received this fake email from Anet, knew it was fake as iv not played GW in a while and have not tried to sell my account.

“Greetings!

It has come to our attention that you are trying to sell your personal Guild Wars account(s). As you may not be aware of, this conflicts with the EULA and Terms of Agreement. If this proves to be true, your account can and will be disabled. It will be ongoing for further investigation by ArenaNet Entertainment’s employees. If you wish to not get your account suspended you should immediately verify your account ownership.

You can confirm that you are the original owner of the account to this secure website with:

https://account.guildwars2.com/allow-login?token=E4627223-9087-4AC4-8BC7-9784C48EE197&request=E553AB6A-4825-4E6C-A278-00A2C6C305A9&ip=62.150.38.163.html

If you ignore this mail your account can and will be closed permanently. Once we verify your account, we will reply to your e-mail informing you that we have dropped the investigation.

Regards,

Account Administration Team
Thanks! —The ArenaNet Team"

……….

Actual link was com.sbaz.co.vu

Just recived this phishing attempt today:

Guild Wars Account Will Be Shut Down Inform

We are sorry to inform you that your login account will be shut down or partially limited within 72 hours due to currency transactions or abnormal login. If you want to remove restrictions, please click the following link to validate::
http://support.guildwars2.com.455a7d-a3466-0zbx9rl-4ddee-b38c.tk/

The Guild Wars 2 Team

The provided link was disguised under the text lable of the true one, ie:
https://support.guildwars2.com/login

I just got an email like this, and I must say, whoever these phishers are, they made it seem legit. I didn’t see any grammatical or spelling errors, and the response email, instead of being “randomname123@something.whatever” was “noreply@guildwars2.com”.

Sure I didn’t fall for it for a second, but still, its a sight better than those atrocious phishing emails for Diablo 3.

I’ve always had those spam/scam emails sent to me about ‘my account’ and how I need to give them my password (duh, as if), all of those went to my junk.

But I’ve started to get emails from ‘noreply@guildwars2.com’ saying I’m trying to sell accounts. These emails have been coming to my main inbox, not my junk.

I was just curious whether or not this is an official email of ANET/GW2 or if it’s just another scam?

just another scam
Many mailprogram’s call the reply to adress off a mail the sender’s adress. This is technically not correct. I can sent you a an email from presidentobama@whitehouse.gov (if I know your emailadress) and it doesn’t take any special programming or tools, it’s just a setting in my own mailprogram.

mercury ranique.2170:

just another scam
Many mailprogram’s call the reply to adress off a mail the sender’s adress. This is technically not correct. I can sent you a an email from presidentobama@whitehouse.gov (if I know your emailadress) and it doesn’t take any special programming or tools, it’s just a setting in my own mailprogram.

Okay thank you.

just a small hint. Anet doesn’t warn you, they just suspend you if you violate their rules

HI there,

I recently received this email -

Greetings!

It has come to our attention that you are trying to sell your personal Guild Wars account(s). As you may not be aware of, this conflicts with the EULA and Terms of Agreement. If this proves to be true, your account can and will be disabled. It will be ongoing for further investigation by ArenaNet Entertainment’s employees. If you wish to not get your account suspended you should immediately verify your account ownership.

You can confirm that you are the original owner of the account to this secure website with:

“Moderator edit: [LINK] removed for security reason”

If you ignore this mail your account can and will be closed permanently. Once we verify your account, we will reply to your e-mail informing you that we have dropped the investigation.

Regards,

Account Administration Team
Thanks! —The ArenaNet Team

Is this an official email? – I have not logged into my account for about a week now and even then it was the first time in months.

Looking forward to your response

This is not a mail from arenanet. delete the mail and do not click the link. Also please delete the link in this post.

If you did something wrong, they would have suspended your account and after that they send an email.
They never send emails to tell you that your account will be disabled in the future.

Also don’t post the link in here. Some players may click on it and get some trouble.

You can also check the link in the email by hovering over the link (never click on it first). On the bottom right (or somewhere on the screen :p) you will see to what site it will go. In most emails, they all start with guildwars2.com.456132.tk Just notice the weird numbers or letters after the .com.

Just ignore those emails and have fun playing the game

One in my guild received the same mail.
The thing is if you mouseover the fake hyperlink.
you can see the real link at the bottom of your browser.
Wich is a .com.sbaz.co.vu link :p
That doesn’t look like something Arenanet would use haha

I received the following e mail:

Greetings!

It has come to our attention that you are trying to sell your personal Guild Wars account(s). As you may not be aware of, this conflicts with the EULA and Terms of Agreement. If this proves to be true, your account can and will be disabled. It will be ongoing for further investigation by ArenaNet Entertainment’s employees. If you wish to not get your account suspended you should immediately verify your account ownership.

You can confirm that you are the original owner of the account to this secure website with:

[Link]

If you ignore this mail your account can and will be closed permanently. Once we verify your account, we will reply to your e-mail informing you that we have dropped the investigation.

Regards,

Account Administration Team
Thanks! —The ArenaNet Team

I state that I do not play for months and I have not the game installed, I can still logging with old credentials both on site and on the forum.
I have not clicked on the link in the email to be sure, in any case, I never had any intention of selling my account. Appearance clarification, thank you.

This is not from Arenanet. This is a phising-mail trying to lure you to a fake website and trying that you fill in your account details there. The goal is to steal your account. Do not click that link! and delete the message.

Check the stickied phishing link in this forum for sample phishing emails.

I checked my email this morning and had the following email in my inbox. When I clicked on the link google chrome told me it was a phishing website. So do I ignore it or what?

Greetings!

It has come to our attention that you are trying to sell your personal Guild Wars account(s). As you may not be aware of, this conflicts with the EULA and Terms of Agreement. If this proves to be true, your account can and will be disabled.

It will be ongoing for further investigation by ArenaNet Entertainment’s employees. If you wish to not get your account suspended you should immediately verify your account ownership.

You can confirm that you are the original owner of the account to this secure website with:
Moderator edit: link removed.

If you ignore this mail your account can and will be closed permanently. Once we verify your account, we will reply to your e-mail informing you that we have dropped the investigation.

Regards,

Account Administration Team
Thanks! —The ArenaNet Team

ok its a scam I have seen the official post about it. I panicked and looked for assistance before looking around the boards.

please remove the link to protect others from accidentally clicking it.

I got this e-mail yesterday and want to know if it is real.

Greetings!

It has come to our attention that you are trying to sell your personal Guild Wars account(s). As you may not be aware of, this conflicts with the EULA and Terms of Agreement. If this proves to be true, your account can and will be disabled. It will be ongoing for further investigation by ArenaNet Entertainment’s employees. If you wish to not get your account suspended you should immediately verify your account ownership.

You can confirm that you are the original owner of the account to this secure website with:

If you ignore this mail your account can and will be closed permanently. Once we verify your account, we will reply to your e-mail informing you that we have dropped the investigation.

Regards,

Account Administration Team
Thanks! —The ArenaNet Team

It’s a phishing attempt https://forum-en.gw2archive.eu/forum/support/account/A-Note-about-Phishing-Emails-1 Also, I would suggest removing the link from your post so people on here don’t accidentally click it and give out their personal information.

okay i will do that

Hi!

So im getting alot of these mails lately, i dont know why?
The thing is that i still own my account, still playing on it not to long but im still playing :P. Anyway there is no one who knows my longin details. so im hesitating about that these mails are fake.

here is an example of the mail that i’ve recieved
Greetings!

It has come to our attention that you are trying to sell your personal Guild Wars account(s). As you may not be aware of, this conflicts with the EULA and Terms of Agreement. If this proves to be true, your account can and will be disabled. It will be ongoing for further investigation by ArenaNet Entertainment’s employees. If you wish to not get your account suspended you should immediately verify your account ownership.

You can confirm that you are the original owner of the account to this secure website with:

[here is a link]

If you ignore this mail your account can and will be closed permanently. Once we verify your account, we will reply to your e-mail informing you that we have dropped the investigation.

Regards,

Account Administration Team
Thanks! —The ArenaNet Team

This is a known phishing email. Delete and ignore.

ANet does not contact people like this. If there is reason they will close down the account without an email notice. Then they wait for the account holder to contact them to resolve the problem, if possible.

I received one also. Mark it as spam and delete it from your inbox.

Greetings!

It has come to our attention that you are trying to sell your personal Guild Wars account(s). As you may not be aware of, this conflicts with the EULA and Terms of Agreement. If this proves to be true, your account can and will be disabled.

It will be ongoing for further investigation by ArenaNet Entertainment’s employees. If you wish to not get your account suspended you should immediately verify your account ownership.

You can confirm that you are the original owner of the account to this secure website with:

If you ignore this mail your account can and will be closed permanently. Once we verify your account, we will reply to your e-mail informing you that we have dropped the investigation.

Regards,

Account Administration Team
Thanks! —The ArenaNet Team

Is this real? It also has the gw2 logo on top. News to me that I’m selling my account. I’m pretty confused atm. I want to respond but I don’t want to open a door for whoever.

It’s a phishing email. Please remove the link, so no one gives access to their account away. Read the stickies to find copies of it. Thx.

OMG it won’t let me edit link out. I removed it. And ty for reply.

I recieved this email:

“> Od: ArenaNet <noreply@guildwars2.com>
> Komu: <—->
> Datum: 25.09.2013 11:33
> P?edm?t: Account Ownership
>
Greetings!

It has come to our attention that you are trying to sell your personal Guild Wars account(s). As you may not be aware of, this conflicts with the EULA and Terms of Agreement. If this proves to be true, your account can and will be disabled. It will be ongoing for further investigation by ArenaNet Entertainment’s employees. If you wish to not get your account suspended you should immediately verify your account ownership.

You can confirm that you are the original owner of the account to this secure website with: … (?link to reported fraudulent page ?)

If you ignore this mail your account can and will be closed permanently. Once we verify your account, we will reply to your e-mail informing you that we have dropped the investigation.

Regards,

Account Administration Team
Thanks! —The ArenaNet Team"

It is email from arena net, or is it a scam?

It is a phishing email. Please remove the link (which shows it goes somewhere other than ArenaNet) so others do not fall for this scam. You can see copies of this letter in the stickies for this sub-forum.

OK
Thank you very much!

aww I got the same thing

I have my hotmail email filter set on exclusive, so emails from unknown sources get sent straight to my spam, but the only spam I still get is from “guild wars 2”. It’s obviously phishing, but it shouldn’t go through normally as I have “@guildwars2.com” as a safe filter.

The problem is that they’re faking it: (sender IP is 125.62.14.193) smtp.mailfrom=noreply@guildwars2.com; dkim=none header.d=guildwars2.com; x-hmca=fail header.id=noreply@guildwars2.com
X-SID-PRA: noreply@guildwars2.com

Needless to say, I have removed @guildwars2.com from my safe filter now. It’s just getting too much. Blocking ip’s isn’t even worth the effort, they send them from new ones each time. It’s a bit sad, since now all your real emails get thrown in the spam as well.

That’s also the biggest problem. Maybe you can make a list of emails that can be added to the safe list, such as one for support and news. I don’t enjoy going through my spam box to find Guild Wars news. I’m afraid I’ll get std’s from just skimming the titles.

i recently got an email from arena net stating my account would be closed if i did not click a link and verify, it said i was trying to sell my account, which is not at all true, i do not want to click the link fearing that it is a scamer trying to get my email and password for the game

Nope, don’t do it man. DON’T DO IT.

is this happening to a-lot of people?

hirvea.4912:

is this happening to a-lot of people?

14 pages worth of people: https://forum-en.gw2archive.eu/forum/support/account/Email-from-ArenaNet-Please-read-merged/first#post1807876

I have the same issue, they look quite real, but once you click the link it refers you to another non-ArenaNet website.