Guild Wars 2

Got this email today. Beware. and bump.

Bump for Gaile.

Hey guys i just received this email from : ArenaNet (noreply@guildwars2.com), and ive been wandering if its just some1 trying to scam me, or is it real anet asking for anything ?
Guild Wars Account Will Be Shut Down Inform

>We are sorry to inform you that your login account ************** will be shut down or partially limited within 72 hours due to currency transactions or abnormal login. If you want to remove restrictions, please click the following link to validate:

Please keep in mind that Guild Wars 2 is a global game with hundreds of thousands of players. This means that standards of behavior must be upheld. For your convenience, you can obtain more information about our rules at the address listed below.

Guild Wars 2 Account Support Team

Anet will never sent these kind of emails to you. If your account is suspected of being involved by illegal operations, they will suspend your account. They will never announce it per email.

So it is an attempt to get your account details. Do not click that link!
Please remove the link from your post to avoid people accidentally clicking it.
Delete the email.

okey, i thought so buy you never know

You should remove your log-in information from your post. Displaying half of the information needed to compromise your account can be dangerous.

Rule #1 for using the internet:

NEVER CLICK LINKS IN EMAILS
(That’s in all caps because I am shouting it for emphasis.)

The only valid exception would be verification emails used during account creation that you are expecting to receive because the website you are creating the account on told you it would send you such an email.

All other links should always be treated as fake/phishing.

>We are sorry to inform you that your login account <my email addres> will be shut down or partially limited within 72 hours due to currency transactions or abnormal login. If you want to remove restrictions, please click the following link to validate:
“links”

Please keep in mind that Guild Wars 2 is a global game with hundreds of thousands of players. This means that standards of behavior must be upheld. For your convenience, you can obtain more information about our rules at the address listed below.

“links”

Guild Wars 2 Account Support Team

Is this legit??? If i click the link it gives me a login in platform and my pc tells me its a data miner site. Until i know its legit im not going to log in! Thank you for your attention.

It is a phishing/scam email. Please remove the link so others do not inadvertently compromise their accounts. You can read about that mail in the sticky or other threads about phishing emails. Thank you.

Thx for the fast response…

Thing is, I literally started getting these emails the day I made my GW2 account. I never used the same email on any 3rd party sites so it can’t have been cross referenced in that way.

In my experience (and I have plenty) you guys have a data leak (either internal or external) or your accounts database is compromised in some way. That is how the scammers are finding out the email addresses linked to peoples accounts.

Nasher.6874:

Thing is, I literally started getting these emails the day I made my GW2 account. I never used the same email on any 3rd party sites so it can’t have been cross referenced in that way.

In my experience (and I have plenty) you guys have a data leak (either internal or external) or your accounts database is compromised in some way. That is how the scammers are finding out the email addresses linked to peoples accounts.

As has been said many times, people are getting these emails who do not even have GW2 accounts. People are getting the identical emails but replace “ArenaNet” and “GW2” with “Blizzard” and “WoW”.

Meanwhile I’m using the same email I’ve used for 5 other MMOs and have yet to get a single one.

Nasher.6874:

Thing is, I literally started getting these emails the day I made my GW2 account. I never used the same email on any 3rd party sites so it can’t have been cross referenced in that way.

In my experience (and I have plenty) you guys have a data leak (either internal or external) or your accounts database is compromised in some way. That is how the scammers are finding out the email addresses linked to peoples accounts.

I’ve gotten one accusing me of selling my WoW account, and I’ve never once played that game. They just send out emails at random. Maybe they have a computer randomly generating emails and sending them out as well as getting them from various sites.

On the other hand, I’ve had a Guild Wars 1 account for 5 years and a Guild Wars 2 account since beta and never once gotten one of the ‘GW phishing emails’. If gw has a data leak, I and many other people would have gotten one.

It’s very easy to know if a link is legit or not, just hover the mouse to see real link, or right click copy link (depends of the browser or mail client), it could says: “guildwars2.com”, but really go to “guildwars2.com.?????.net”, using guildwars2.com as subdomain. Thats why the browsers like Firefox, IE, now marks in black the real address of the website you are visiting (on the address bar).

I just got this email in my inbox not even spam asking me to verify my email address. Don’t worry I’m not going to click it i’m not stupid.
For one I’ve been playing gw2 for over an year now and two i have not made a new account so why do they need my email. Seems legit, “face palm!”

Don’t fall for this scam guys is looks real but it is not.

ArenaNet
To Me
Nov 14 at 8:22 PM

Thanks for creating a Guild Wars account!

Now we just need you to verify your e-mail address by clicking this link:

account.guildwars**************************3F6F8-51AB-E111-BBF3-78E7D1936222&sessid=9A0AAB67-B89D-476A-B77E-BB9AFF2EC

Need help or have questions about your account? Visit our support site: ***************** support.guildwars2.com

Sincerely,

The Guild Wars Support Team

LOL WHAT! “Thanks for creating a Guild Wars account!”
I think they may have missed out the 2 from that sentence and why adding the ! at the end?, Silly pirates back to grammar school with you.

Unless they where thanking me for setting up another GW1 account maybe?

who writs the word “e-mail” like this? or have i been writing it wrong for years lol.

these emails are made up of such sort and blunt sentences totally inappropriate for use in an official email. Who use thanks instead of thank you these days where these emails text in?
because of this its not to hard to spot the fakes just by looking at how the email has been written.

Yes i know my grimmer is pretty poor but i’m not trying to scam people’s accounts.

Hi, not long ago i bought Guild Wars 2. I’ve hardly even played it if i’m honest, and then a few days ago i recieeved an email, apparently from “ArenaNet (noreply@guildwars2.com)”

the email read as follows….

Greetings

We are sorry to inform you that your login account porps@emailaddress will be shut down or partially limited within 72 hours due to currency transactions or abnormal login. If you want to remove restrictions, please click the following link to validate:
https:// account .guildwars2.com/login/allow?token=E553AB6A-4825-4E6C-A278-00A2C6C305A9 .html

We will investigate into this case through verifying the account’s ownership. If the verification goes through, we will cancel any restriction.

Please keep in mind that Guild Wars 2 is a global game with hundreds of thousands of players. This means that standards of behavior must be upheld. For your convenience, you can obtain more information about our rules at the address listed below.

https:// www. guildwars2 .com/en/legal/

GM Cuache
Guild Wars 2 Support Team

I added the spaces in the links just in case they are, as i suspect, phishing scams, wouldnt want anyone clicking them.

It looks pretty legit though… but i dont dare click them

Could you confirm one way or the other for me please?

Yes, it’s a phishing email from people trying to steal your account. Don’t click on the link. Send to the junk mail folder.

ANet does not contact you first. If there is a problem with your account, they will suspend or ban it and wait for you to contact them.

here are more phishing emails.

I just receieved an email from Arenanet to inform me my email has been changed. I received this email at 2 am in the night, when I was asleep, so I couldn’t have changed it. I didn’t go to the confirmation link, ofcourse, but is there anything I should do about this?

I was selected for the edge of the mists testing, so could it be related to that?

Seigfried.5938:

I just receieved an email from Arenanet to inform me my email has been changed. I received this email at 2 am in the night, when I was asleep, so I couldn’t have changed it. I didn’t go to the confirmation link, ofcourse, but is there anything I should do about this?

I was selected for the edge of the mists testing, so could it be related to that?

It turns out these emails from ArenaNet associated with Edge of the Mists (and associated email change) are legit. I don’t think you have to confirm anything, but you are able to download your beta version henceforth.

Inculpatus cedo.9234:

Seigfried.5938:

I just receieved an email from Arenanet to inform me my email has been changed. I received this email at 2 am in the night, when I was asleep, so I couldn’t have changed it. I didn’t go to the confirmation link, ofcourse, but is there anything I should do about this?

I was selected for the edge of the mists testing, so could it be related to that?

It turns out these emails from ArenaNet associated with Edge of the Mists (and associated email change) are legit. I don’t think you have to confirm anything, but you are able to download your beta version henceforth.

ok. Thanks for the help

I got an Edge of the Mist information login email along with an email saying that my email change confirmation one.

I obviously didn’t request an email change nor did I press the link, I was selected for the beta but now I’m doubting the validity of the emails.

MadBlade.1675:

I got an Edge of the Mist information login email along with an email saying that my email change confirmation one.

I obviously didn’t request an email change nor did I press the link, I was selected for the beta but now I’m doubting the validity of the emails.

This thread may shed some light: https://forum-en.gw2archive.eu/forum/support/account/I-assume-this-is-a-phishing-attempt/first#post3223757

You cannot stop a ban before it happens, so any email that asks you to do something to stop a ban is ALWAYS a fake.

If your account is getting banned, you’ll know because you won’t be able to log in and there will never be a link to get it back, you have to come here and click on the support tab at the top to start the process.

thanks guys, appreiciate it

No, it’s a scam. Do not click on any links, and please remove the links from your message above.

https://forum-en.gw2archive.eu/forum/support/account/e-Mail-from-ArenaNet-Please-read-merged

Bump to front page

Guild Wars 2 Account Will Be Shut Down Inform

We are sorry to inform you that your login account ******@yahoo.com will be shut down or partially limited within 72 hours due to currency transactions or abnormal login. If you want to remove restrictions, please click the following link to validate:
(link) link in question leads me to diff link and my browser says its a phishing site.
Please keep in mind that Guild Wars 2 is a global game with hundreds of thousands of players. This means that standards of behavior must be upheld. For your convenience, you can obtain more information about our rules at the address listed below.
link
Guild Wars 2 Account Support Team

https://forum-en.gw2archive.eu/forum/support/account/Is-this-email-legit-4/first#post3242815 sorry deleted the links and made new one here

after surfing the forums found out its a fake the scammer put a bit of work into it to make it appear legit.

Guild Wars 2 Account Will Be Shut Down Inform

We are sorry to inform you that your login account ************* will be shut down or partially limited within 72 hours due to currency transactions or abnormal login. If you want to remove restrictions, please click the following link to validate:
https://account.guildwars2.com/login?
Please keep in mind that Guild Wars 2 is a global game with hundreds of thousands of players. This means that standards of behavior must be upheld. For your convenience, you can obtain more information about our rules at the address listed below.

https://www.guildwars2.com/en/legal/

Guild Wars 2 Account Support Team

All i do is my dailies and a few dungeons everyday form the same computer. if this is not phishing what am i doing that causing these emails to crop up all the time

Bump for Gaile

1234567890

It’s a phishing email, anet will never send an email for any account actions.

https://forum-en.gw2archive.eu/forum/support/account/e-Mail-from-ArenaNet-Please-read-merged

Do not click on any links in the emails.

ShiningSquirrel.3751:

It’s a phishing email, anet will never send an email for any account actions.

https://forum-en.gw2archive.eu/forum/support/account/e-Mail-from-ArenaNet-Please-read-merged

Do not click on any links in the emails.

thank you sir i wanted to make sure that it was a phishing email before i did so to make sure im not blocking any email from arena net

I have been receiving a few spam/phishing emails lately, All from the same place as far as I can tell. They are exactly the same as the screenshot I have attached.

Obviously the url embedded in the email links to a totally different website (Very convincing) But totally bogus. Check your emails carefully people.

i got this email today but i knew it was a fake it wasnt even sent to the right email address thats registered on the account.

Got his today about shut down or partially limiting my account in 72hrs. I was tired and shocked and without thinking I clicked the link. It wanted my email, account number, and other stuff….I realized at this point what I had done and closed the browser without entering in any information. What do I need to do to protect my account at this point? am I out of the woods, need to run some sort of virus check? Thanks for any help…Can’t believe I clicked on it, I know better:o(

Fubarbox.9386:

Got his today about shut down or partially limiting my account in 72hrs. I was tired and shocked and without thinking I clicked the link. It wanted my email, account number, and other stuff….I realized at this point what I had done and closed the browser without entering in any information. What do I need to do to protect my account at this point? am I out of the woods, need to run some sort of virus check? Thanks for any help…Can’t believe I clicked on it, I know better:o(

Change your password ASAP. Because your account information and the sign on for this web site are the same and stored in the browser, just visiting that page could give them access to your account information.

Bump bum bump bum baa!

Thread needs a sticky or a sticky with just all the examples in it so players can peruse for a match.

Behellagh.1468:

Bump bum bump bum baa!

Thread needs a sticky or a sticky with just all the examples in it so players can peruse for a match.

https://forum-en.gw2archive.eu/forum/support/account/A-Note-about-Phishing-Emails-1/first#post2556003

Bumped to page one.

Bump for Gaile.

I just received the following email from what appears to be a legitimate ArenaNet email address, but I didn’t change my email and the link looks sketchy. Talked to a guildmate of mine and he got the same email.

“Your e-mail address has been changed. The next time you log in to your account, please use the new e-mail address.

To confirm this change, please click the link below.

(spaces added to make it an invalid link)
https:// account-dev.ncplatform.net/ verify?userid= [Numbers redacted for security]

If you didn’t request this change, please contact the Guild Wars Support Team immediately.

Need help or have questions about your Guild Wars account? Visit our support site: http:// support .guildwars2. com/.

Sincerely,

The Guild Wars Support Team"

For safety’s sake, I changed my password.

i got the same thing. didn’t click anything because i didn’t change my email.