friends cant log in to his account Support ticket #120926-000525

friends cant log in to his account Support ticket #120926-000525

in Account & Technical Support

Posted by: ZenithTeam.2743

ZenithTeam.2743

Can’t login due to the ip change bug have recieved no emails at al even when someone was trying to access my account my ip is static and shouldn’t change so this means my account has been hacked i can’t do anything
also tried to log in to the forums and guild wars 1

2 support tickets were done and no reply from Anet
Support ticket #120926-000525

account that needs help asuji.9214

friends cant log in to his account Support ticket #120926-000525

in Account & Technical Support

Posted by: ZenithTeam.2743

ZenithTeam.2743

friends cant log in to his account Support ticket #120926-000525

in Account & Technical Support

Posted by: ZenithTeam.2743

ZenithTeam.2743

he just change his master account at Ncsoft main website for guild wars 1
he can now log in to guild wars 1 but NOT in to guild wars 2 waiting for a autorisation mail can you please sent him the autorisation mail again

friends cant log in to his account Support ticket #120926-000525

in Account & Technical Support

Posted by: ZenithTeam.2743

ZenithTeam.2743

this topic is now closed

my friend found out his bug

friends cant log in to his account Support ticket #120926-000525

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

this topic is now closed

my friend found out his bug

Great. It’s so nice when people let us know so we can close a thread (and so we know everything is ok). Thank you for posting!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet