guild wars 2 crashes

guild wars 2 crashes

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Posted by: dried.7538

dried.7538

when i play guild wars 2 it randomly crashes and its only when i play guild wars 2.
its also when i play wvw. it just crahes and my screen freezes and i need to trun out my pc wgit the trun out button.

i use a windows 7 home premium 64bit
graphic card: AMD radeon 7950 3 gb
processor intel core i7 4770 3.4ghz
much memory 3000 GB

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Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

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Hello dried,

Would you mind posting the crash log to this thread? You can find this by navigating to Documents\Guild Wars 2 and you will want to find the ArenaNet.log file. You can then attach it to the thread by clicking “More posting & formatting options…”

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Posted by: dried.7538

dried.7538

i cant find it only a local.dat file but i cant send that

guild wars 2 crashes

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Posted by: Ashley Segovia.8276

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Ashley Segovia.8276

Technical Support

Hey there,

If you don’t have a Guild Wars 2 crash log then it’s possible this is a hardware based crash (just speculation, not saying your system isn’t up to par). In order for us to dig a bit deeper here, I’d like for you to submit a Technical Support ticket so that we can gather a bit more system info from you in order to narrow down the cause. The thread below should provide you with the info you need for getting in contact with us:

https://forum-en.gw2archive.eu/forum/support/tech/How-to-Submit-a-Technical-Support-Ticket-2/first#post3957

guild wars 2 crashes

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Posted by: Jamais vu.5284

Jamais vu.5284

Hello dried,

Would you mind posting the crash log to this thread? You can find this by navigating to Documents\Guild Wars 2 and you will want to find the ArenaNet.log file. You can then attach it to the thread by clicking “More posting & formatting options…”

I have the same issue as OP (apparently). This is new; it only started yesterday or the day before. But I already had those issues few months back in May.
I’ll attach the ArenaNet text file as requested, however, the most recent modification of the file seems to date to two days ago, so it might not be helpful in determining the issue.
Important to note is that the very same graphics crash happens even once I uninstalled the AMD drivers and tried to run the game on the integrated Intel GPU alone.
Below also is a screen of the extreme tearing immedieatly precedeing the crash.
http://i.imgur.com/Wz6j5K1.jpg

Win 7-64
Radeon 5870
Intel 3570
Game is located on an SSD

Attachments:

(edited by Jamais vu.5284)

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Posted by: drake.2135

drake.2135

Jamais, did you happen to crash from the Eternal Battlegrounds Jumping Puzzle?

“The beginning is the beginning. The end is also the beginning.”
~Drake from Blackgate

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Posted by: Jamais vu.5284

Jamais vu.5284

Jamais, did you happen to crash from the Eternal Battlegrounds Jumping Puzzle?

Not in the JP, but still WvW.
I also had it in Caledon Forest and in a dungeon, it doesn’t seem to be dependent on location.

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Posted by: drake.2135

drake.2135

Okay, well something apparently caused your files to become corrupted (“A file was corrupted in the archive. Please run once with ‘-repair’!”).

Repairing will probably fix it, but note thakitten(this is the words “that” and “it” combined…strange vulgarity detection) might become corrupt again, as I have a belief that something within the game is causing the files to corrupt themselves. That shouldn’t be taken as absolutely true though, as I didn’t help make the game (but I have seen some games where certain actions can overwrite the game’s files into something undesirable; I get the belief from the “Missing anim or fallbacks: <something>” error, but again that’s just speculation).

“The beginning is the beginning. The end is also the beginning.”
~Drake from Blackgate

(edited by drake.2135)

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Posted by: NeedMoreDinosaur.4250

NeedMoreDinosaur.4250

I get the corrupted file crash every time I go into WvW. I can spend maybe 5 mins tops in there which makes getting the dailies difficult. It was fine yesterday and running with -repair doesn’t solve the issue.

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Posted by: drake.2135

drake.2135

Happened to me many times several months ago. You might want to talk to support with this.

“The beginning is the beginning. The end is also the beginning.”
~Drake from Blackgate

guild wars 2 crashes

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Posted by: Jayden.3085

Jayden.3085

Having the same problem. Game was running fine then next minute I get the GW2.exe file has had an error and needs to close. Restart the game and before I even load back into the map I get it again. Now it’s happening constantly. Tried turning graphics down to low and I could get loaded in and play a little only to get the error again and again. Have tried repairing the file to no avail. It just ups and crashes without anything really going on. I could be way pointing, running, attacking, or just standing still and I get the crash.

Whatever has happened it is on Anet’s end. Haven’t changed anything on my end and have been running a very stable GW2’s until tonight.

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Posted by: Ameepa.6793

Ameepa.6793

I’ve started to get crashes too lately. It’s always during a world boss or invasion.

Strange thing is that when invasion patch came, I did not have any crashes, I could do 10 invasions in a row without problems. I have not changed anything in my system and have not noticed any problems anywhere else.

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Posted by: SirVamp.1429

SirVamp.1429

You´re not alone.

Have had these crashes for about a year now.
They seem totally random, can happen at any location at any time (as far as I can tell). Never happened in WvW, but maybe that´s because Ive only spent an hour or so there.

The wierd thing is, sometimes it
1) crashes with GW2.exe has [..], and then I can restart the game fine and keep playing for hours.

2) crashes with GW2.exe has [..], and everytime a start the client again (ie get to character select or loading map) and the only solution is to restart the PC and/or repair client (restart is often much, much faster).

3) with GW2.exe has [..], and I can login again but everytime I open the map it crashes again (this havent happened the last month though, sneaky fix?)

As someone said it seems like the game somehow makes its own files corrupt at some point.

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Posted by: showcat.9821

showcat.9821

You´re not alone.

Have had these crashes for about a year now.
They seem totally random, can happen at any location at any time (as far as I can tell). Never happened in WvW, but maybe that´s because Ive only spent an hour or so there.

The wierd thing is, sometimes it
1) crashes with GW2.exe has [..], and then I can restart the game fine and keep playing for hours.

2) crashes with GW2.exe has [..], and everytime a start the client again (ie get to character select or loading map) and the only solution is to restart the PC and/or repair client (restart is often much, much faster).

3) with GW2.exe has [..], and I can login again but everytime I open the map it crashes again (this havent happened the last month though, sneaky fix?)

As someone said it seems like the game somehow makes its own files corrupt at some point.

I agree, this sounds like what happens to me, although I need to add that if it crashes, I can log back on and as long as I dont play the character that the initial crash occured on, I can play for hours, until that character crashes, and so on. Also, running repair is a joke and a waste of time, the more I run repair the more frequent these crashes occur. after 4 crashes I usually uninstall/reinstall. I switched from my ssd to my hdd to see if I’d have better luck, but in the end they were about the same so one my latest reinstall I put it back on the ssd (loading screens are insanely long on a hdd) -I can go for about 3 days of problem free play time after each reinstall, then the crashes start happening again. Arena net, I will pay someone (cash money irl) to fix this problem, email me and lets make some arrangements under the table, whatever. I have been reading these responses from this problem for a while now, and its always put back on the users hardware…every other game (I have a ton of games on this rig) runs perfectly. only gw2 gives me problems. These posts always feel like farting in the wind

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Posted by: Fade.7658

Fade.7658

Fix your kittening game Anet. I am getting these error messages a lot. Prior to the Teq patch, I never saw them.

—> Crash <—
Assertion: A file was corrupted in the archive. Please run once with ‘-repair’!
File: ..\..\..\Game\Main\MainCli.cpp(588)
App: Gw2.exe
Pid: 2484
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 23822
When: 2013-09-24T19:01:09Z 2013-09-24T15:01:09-04:00
Uptime: 0 days 0:04:26
Flags: 0

—> System <—
Name: PC-1
IpAddr: 192.168.1.3
Processors: 4 [GenuineIntel:6:10:7]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 4658MB/ 8109MB 57%
Paged: 12387MB/16216MB 76%
Virtual: 2041MB/ 4095MB 49%
Load: 42%
CommitTotal: 3828MB
CommitLimit: 16216MB
CommitPeak: 5657MB
SystemCache: 3444MB
HandleCount: 18499
ProcessCount: 49
ThreadCount: 744

guild wars 2 crashes

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Posted by: Fade.7658

Fade.7658

—> Process Memory <—
Private: 1611MB
WorkingSet: 1402MB
PeakWorkingSet: 1617MB
PageFaults: 1259558

—> Game Context <—
MapId: 96
Flags: 0×241
ElapsedTime: 00:03:46

—> World State <—
<WorldState BufferCapacity=“53557248” BufferUsed=“30811550” DrawCalls=“1107” Fps=“43” EffectLights=“0” Lights=“114” Materials=“366” Particles=“1936” Submodels=“1107” TextureLoadsPending=“36” TextureMemory=“532683703” Triangles=“382872” VerticesSoftwareTransformed=“0” VideoMemoryTotal=“210572688” CameraPos=“-11419, 14979.3, -3012.34” CameraFwd=“0.607413, -0.76687, 0.207269” MapName=“wZY+N.RiRio” MapNamespace=“J2rRq” MapSector=“IJwR+.pC5Ro” MapType=“WvwBlueHome” MapFloor=“3” MapId=“96” MapTimeOfDay=“1.000000” PlayerFacing=“0.602627, -0.771522, 0.20395” PlayerPos=“-11049, 14512.5, -2834.38” PlayerVelocity=“245.728, -287.329, 61.5051” />

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0xc0c <—

—> Trace <—
Pc:004020f5 Fr:3b7ffd7c Rt:008f6d9d Arg:3b7ffddc 0f3ad5d0 00000001 00045118
Pc:008f6d9d Fr:3b7ffda4 Rt:008f8a6d Arg:0001b8ea 00000000 3b7ffddc 0f3ad5d0
Pc:008f8a6d Fr:3b7ffdc0 Rt:008f8ba6 Arg:3b7ffddc 00000003 1b644bb8 00726472
Pc:008f8ba6 Fr:3b7ffde0 Rt:00726a93 Arg:0f9aa560 1af72ad8 1b644bb8 03cb3910
Pc:00726a93 Fr:3b7ffdf8 Rt:00726be0 Arg:00000000 0f70c780 00000023 0f70c790
Pc:00726be0 Fr:3b7ffe14 Rt:0073bd25 Arg:00413108 11f8a7fc 3b7ffe74 0000000c
Pc:0073bd25 Fr:3b7ffe38 Rt:0041687f Arg:3cdec3f4 00b4de7f 0f70d588 0f70d160
Pc:0041687f Fr:3b7ffe80 Rt:00b4a27f Arg:0f70d160 0f70d1b4 11f8a7f0 00000008
Pc:00b4a27f Fr:3b7ffeec Rt:00b4a5d9 Arg:a51493c9 00000001 00e9716e 03bc6060
Pc:00b4a5d9 Fr:3b7fff24 Rt:00b4a6af Arg:00000000 0f911630 006e1f3f 00000000
Pc:00b4a6af Fr:3b7fff44 Rt:0094e8fd Arg:0f911630 a5149391 00000000 03bc6060
Pc:0094e8fd Fr:3b7fff7c Rt:0094e9a5 Arg:00000000 3b7fff94 75fe336a 03bc6060
Pc:0094e9a5 Fr:3b7fff88 Rt:75fe336a Arg:03bc6060 3b7fffd4 76f39f72 03bc6060
Pc:75fe336a Fr:3b7fff94 Rt:76f39f72 Arg:03bc6060 4c9abebe 00000000 00000000
Pc:76f39f72 Fr:3b7fffd4 Rt:76f39f45 Arg:0094e923 03bc6060 00000000 00000000
Pc:76f39f45 Fr:3b7fffec Rt:00000000 Arg:0094e923 03bc6060 00000000 00000000

—> Thread registers <—
eax=3b7ff948 ebx=00000000 ecx=00000000 edx=0000003c esi=00000000 edi=00000000
eip=004020f5 esp=3b7ffd5c ebp=3b7ffd7c
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00200246

eax-32 3B7FF928 61653862 006e7bd5 00000000 3b7ff998
eax-16 3B7FF938 74f5c40d 3b7ff998 74f5c41f 3b7ff948
eax 0 3B7FF948 80000003 00000000 00000000 74f5c41f
eax
16 3B7FF958 00000002 00000002 1f2ba1e0 00000280
eax+32 3B7FF968 20307830 0000003c 3b7ffcd0 3b7ffa50
eax+48 3B7FF978 3b7ff99c 009526b3 3b7ffa50 00000000

—> Code <—
004020D5 ba0e0000 00e8e1e3 4d005f5e 85db5b75 ……..M._^..[u
004020E5 14684c02 0000bae8 272e01b9 602a2e01 .hL…..’…`*..
004020F5 e8965c2e 008be55d c3cccc33 c0568bf1 ..\….]…3.V..
00402105 89068946 04894608 89460c89 46108946 …F..F..F..F..F
00402115 14c74618 09000000 c7461c05 00000089 ..F……F……
00402125 46248946 28894620 c7462c40 0000008d F$.F(.F .F,@….

guild wars 2 crashes

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Posted by: Fade.7658

Fade.7658

—> Stack <—
3B7FFD5C 004020fa 0000024c 00000005 1b3d7ab0 . @.L……..z=.
3B7FFD6C 00045118 00045118 00000100 0004b8a7 .Q…Q……….
3B7FFD7C 3b7ffda4 008f6d9d 3b7ffddc 0f3ad5d0 …;.m…..;..:.
3B7FFD8C 00000001 00045118 ffffffff 00000000 …..Q……….
3B7FFD9C ffffffff 00026b67 3b7ffdc0 008f8a6d ….gk…..;m…
3B7FFDAC 0001b8ea 00000000 3b7ffddc 0f3ad5d0 ………..;..:.
3B7FFDBC 00000000 3b7ffde0 008f8ba6 3b7ffddc …….;…….;
3B7FFDCC 00000003 1b644bb8 00726472 1b644bb8 …..Kd.rdr..Kd.
3B7FFDDC 00000000 3b7ffdf8 00726a93 0f9aa560 …….;.jr.`…
3B7FFDEC 1af72ad8 1b644bb8 03cb3910 3b7ffe14 .*…Kd..9…..;
3B7FFDFC 00726be0 00000000 0f70c780 00000023 .kr…….p.#…
3B7FFE0C 0f70c790 00000001 3b7ffe38 0073bd25 ..p…..8..;%.s.
3B7FFE1C 00413108 11f8a7fc 3b7ffe74 0000000c .1A…..t..;….
3B7FFE2C 3cdec3f4 3d0f5c29 3d0f5c29 3b7ffe80 …<)\.=)\.=…;
3B7FFE3C 0041687f 3cdec3f4 00b4de7f 0f70d588 .hA….<……p.
3B7FFE4C 0f70d160 00000001 00000002 00000002 `.p………….
3B7FFE5C 00000008 3b7ffe7c 0f70d588 00000001 ….|..;..p…..
3B7FFE6C 0f70d484 00000000 11f8a7fc 0f70d1ad ..p………..p.
3B7FFE7C 00000000 3b7ffeec 00b4a27f 0f70d160 …….;….`.p.
3B7FFE8C 0f70d1b4 11f8a7f0 00000008 3b7ffec0 ..p…………;
3B7FFE9C 0f70d588 00000001 03bc6060 00000000 ..p…..``……
3B7FFEAC 74f63bf4 a512c9e7 00000001 836a80c8 .;.t……….j.
3B7FFEBC 0000000b 00000023 00000000 00000000 ….#………..
3B7FFECC 00000001 03bc6060 00e9716e 00000001 ….``..nq……
3B7FFEDC 7389270c 9e9f5566 00000000 a5149201 .’.sfU……….
3B7FFEEC 3b7fff24 00b4a5d9 a51493c9 00000001 $..;…………
3B7FFEFC 00e9716e 03bc6060 00000001 80000003 nq..``……….
3B7FFF0C 3b7ffef4 3b7ff390 3b7fff6c 0094ea60 …;…;l..;`…
3B7FFF1C 9f0d4db5 00000000 3b7fff44 00b4a6af .M……D..;….
3B7FFF2C 00000000 0f911630 006e1f3f 00000000 ….0…?.n…..
3B7FFF3C 03bc6060 00000000 3b7fff7c 0094e8fd ``……|..;….
3B7FFF4C 0f911630 a5149391 00000000 03bc6060 0………..``..
3B7FFF5C 03bc6060 3b7fff50 3b7fff50 3b7fffc4 ``..P..;P..;…;
3B7FFF6C 3b7fffc4 0094ea60 9f0d673d 00000000 …;`…=g……
3B7FFF7C 3b7fff88 0094e9a5 00000000 3b7fff94 …;………..;
3B7FFF8C 75fe336a 03bc6060 3b7fffd4 76f39f72 j3.u``…..;r..v
3B7FFF9C 03bc6060 4c9abebe 00000000 00000000 ``…..L……..
3B7FFFAC 03bc6060 00000000 00000000 00000000 ``…………..
3B7FFFBC 3b7fffa0 00000000 ffffffff 76f771f5 …;………q.v
3B7FFFCC 0117843a 00000000 3b7fffec 76f39f45 :……….;E..v
3B7FFFDC 0094e923 03bc6060 00000000 00000000 #…``……….
3B7FFFEC 00000000 00000000 0094e923 03bc6060 ……..#…``..

—> Error Logs <—
files and attempting again
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>
CtlText::ConvertParamSeries() ERROR: Invalid parameter name detected. Context: "/>

guild wars 2 crashes

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Posted by: Fade.7658

Fade.7658

Model ‘0×082244’: Failed to resolve AimIK bone indices.
File 0×1b8ea stream 0×0 is corrupt
Raw file 0×0001b8ea:0×0004b8a7 has CRC 0xce14a79c.
Deleting file 0×0001b8ea

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×0e22
Version = 9.18.0013.1422
Description = NVIDIA GeForce GTX 460
Compat = 0×00100800
VidMem = 4050 MB