i can't login

i can't login

in Account & Technical Support

Posted by: Zoxs.8752

Zoxs.8752

hello
i have problem with the game
i was able to login but after i down-lode the now update i can’t login and i have error code 58:11:5:535
i didn’t change the internet service or firewall settings

(edited by Zoxs.8752)

i can't login

in Account & Technical Support

Posted by: Shaliith.3861

Shaliith.3861

EU servers have been down all day; it came back up for 15 minutes earlier, but is down again. Build: 80647
Error Code: 58:11:5:535

i can't login

in Account & Technical Support

Posted by: TheQuickFox.3826

TheQuickFox.3826

Same error here. I can’t login since the big balance update.

Net diag:
================ = Checking server connectivity ================
Section completed in 0.00 seconds

Diag.ArenaNetworks.com
64.25.38.185:80 – connect succeeded
64.25.38.51:80 – connect succeeded
64.25.38.172:80 – connect succeeded
64.25.38.172:6112 – connect succeeded
64.25.38.185:6112 – connect succeeded
64.25.38.171:80 – connect succeeded
64.25.38.54:80 – connect succeeded
64.25.38.54:6112 – connect succeeded
64.25.38.171:6112 – connect succeeded
64.25.38.51:6112 – connect succeeded

Section completed in 0.22 seconds

assetcdn.101.ArenaNetworks.com.
54.230.15.250:80 – connect succeeded
54.230.15.96:80 – connect succeeded
54.230.15.75:80 – connect succeeded
54.230.15.143:80 – connect succeeded
54.230.15.36:80 – connect succeeded
54.230.15.208:80 – connect succeeded
54.230.15.160:80 – connect succeeded
54.230.15.113:80 – connect succeeded

Section completed in 0.14 seconds

auth1.101.ArenaNetworks.com.
64.25.38.54:6112 – connect succeeded
64.25.38.171:6112 – connect succeeded
64.25.38.185:6112 – connect succeeded
64.25.38.51:6112 – connect succeeded
64.25.38.172:6112 – connect succeeded

Section completed in 0.19 seconds

auth2.101.ArenaNetworks.com.
206.127.159.109:6112 – connect failed
206.127.146.73:6112 – connect failed
206.127.159.107:6112 – connect failed
206.127.146.67:6112 – connect failed
206.127.146.74:6112 – connect failed

Section completed in 1.19 seconds

cligate.101.NCPlatform.net.
64.25.47.109:6112 – connect succeeded
64.25.47.114:6112 – connect succeeded
64.25.47.112:6112 – connect succeeded
64.25.47.110:6112 – connect succeeded
64.25.47.113:6112 – connect succeeded
64.25.47.111:6112 – connect succeeded
64.25.47.115:6112 – connect failed

Section completed in 10.05 seconds

Ascalon will prevail!

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i can't login

in Account & Technical Support

Posted by: Feothyr.6072

Feothyr.6072

https://forum-en.gw2archive.eu/forum/info/news/Update-on-EU-Datacenter-and-Today-s-Release

A message from Mike O’Brien:

This morning we experienced a power failure at our European datacenter, and unfortunately it knocked out some of our equipment. We’re currently rebuilding. In the meantime, accounts that connect to European worlds are unable to login. Some North American accounts with ties to the European account database are also unable to login.

We’re working on restoring networking equipment. Once we do, we’ll know whether we can safely bring up databases and game servers. At this time we don’t have an estimated time to restore service.

Today is release day. We’re going to go ahead and post the release, although much of the world won’t be able to access it until service is restored. I know that’s far from ideal. But we have only three days left to prepare for the demo, and with that schedule, it’s important that we get the release out today so we have time to deal with any issues that arise. I appreciate your understanding.

Mo

Goroth – Necro | Valea – Mesmer
Naneth – Guardian | Brannoc Oakbark – Ranger
Is all that we see or seem just a dream within a dream?

i can't login

in Account & Technical Support

Posted by: Teryspiny.2795

Teryspiny.2795

Error Code: 58:11:5:535

I miss the banker’s annoying quotes… : I saw your face in my dream … etc…
I miss the “FOR TARIR!!!” chat spam, and “east sleeps ?” … etc

x( just hoping for the solutions …

“Hello.”
-“I saw your face in my dream.”
“Not again…”