Broken main
Hi mickers – I’d like for you to try clearing your DNS cache. To do this, follow these steps:
1. Press and hold the Windows key and press the R key. This should bring up the “Run” dialogue box.
2. In that box, type “cmd” without the quotes, and click the “OK” button. A DOS window should open.
3. Enter the following command below and press enter: ipconfig /flushdns
This should clear your DNS cache. You may need to perform this command a few times.
Hi mickers – I’d like for you to try clearing your DNS cache. To do this, follow these steps:
1. Press and hold the Windows key and press the R key. This should bring up the “Run” dialogue box.
2. In that box, type “cmd” without the quotes, and click the “OK” button. A DOS window should open.
3. Enter the following command below and press enter: ipconfig /flushdns
This should clear your DNS cache. You may need to perform this command a few times.
THANK YOU VERY MUCH!
Ive managed to log onto my main so lets hope it stays that way.
all my Christmas love to you Ashley <3
bah its gone weird again and the command doesnt seem to want to work.
thankyou for the lovely screenshot.
it is a bit strange im unsure whats wrong really, i did the flush a few extra times and put all my settings to low while logging an alt and im back in again, ill keep you posted on any changes.
(edited by mickers.2715)
Oh no – I’m sorry to hear that. That’s really odd. Are you connected to a router by chance? If so, do you encounter this issue if you bypass the router and connect directly to the modem?
My wife’s account is having the same trouble. Can log in anywhere but LA just fine. In LA, hangs on porting in and eventually gets punted. We’re grouped, so I ‘join’ her and I see her standing in the game, but she can’t get past the splash screen.
I had her try the same dns flush that was proposed here, but it had no effect.
I can’t tell you how glad I am to see a thread about this.
I have had this exact issue during all 3 major events (Halloween, southern shore and now today only – wintersday) ALL were in Lions Arch.
So far today, I cannot use my main – and my friends have tried who are in different locations (country, etc) – and they can’t either.
I would greatly appreciate a fix for this…3 events and no fix running is a bit too long.
I have a ticket in about it too! – but currently I can’t play at all.
So, support ^^ its not his network, its a weird game bug – nothing to do with our networks or our PC’s….
If you guys are still experiencing this issue, the best way for us to collect information to determine whether or not this is an issue with the client is if you submit a ticket to our Technical Support department for further assistance.
As it stands we’ve received very few reports regarding this particular problem and so the more information that we can collect the more this will assist us in further investigating this issue.
Ashley, I do have a support ticket in but they wont help (as apparently its NCSoft replyign to me as opposed to Arenanet) – on top of that, they ignore the facts in the ticket and ask me to do commands in-game, such as /IP – then using ping plotter.
This was obviously ignoring what I told them that 1) I can’t get into the game on my main and 2) Other people who use my account in different locations, even countries, get this problem with my main – and now 3) I have made a second character and taken it to lions arch, and it works flawlessly.
So yes, what do you suggest? – I’m really rather fed up of it.
Hi there AvengerUK – What’s your ticket number?
reference number for the new ticket is: 121220-002860
my Girlfriend has exactly the same thing and it only started when Wintersday event started was fine until then.Other characters she has are fine,we share the same modem and I can connect right away,so tried her account on my PC and the character still wouldn’t load.I already got her to do the flushdns but that didn’t work even after a few times.
She sent in a ticket which she is working through now but in the reply it says GW2 should be installed in C:\Games but when you install it from the CD the default is C:\program files(x86) so is this ok and this is the same for me to were both using windows 7 64 bit
having the same problem, 3 out of 5 characters are bugged and i cant get on them:
https://forum-en.gw2archive.eu/forum/support/bugs/Game-crashes-when-loading-into-a-town/first#post1066156