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Posted by: Fribble.1875

Fribble.1875

Hello I havn’t logged onto GW2 in a while cause i was busy with other things and i come to go play and i get the error which is the topic title. I can assure you i have no connection problems. Take a look at the link below.

http://speedtest.ookla.com/result/1904492994.png

Any reason for this error?

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Posted by: Crux Feare.8167

Crux Feare.8167

Same problem, I also got the game adviser to test it.

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Posted by: MinorThreat.9523

MinorThreat.9523

I had the same problems, turn off your firewalls, and disable your anti virus while playing and see if that works. The servers are really touchy when it comes to security, just make sure you fire them back up when you web browsing and stuff.

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Posted by: Crux Feare.8167

Crux Feare.8167

Turned off firewall and Anti-virus, but still having the same problems.

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Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hi Fribble – If you have any security software running you may have to configure or disable the software to allow you to connect to Guild Wars 2. You will also want to make sure that you have TCP ports 80, 443, 6112 and port 6600 fully unrestricted and accessible, both inbound and outbound.

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Posted by: BlackFox.9127

BlackFox.9127

Have got the same error even with turned off firewall and antivirus.

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Posted by: Parae.3479

Parae.3479

My internet will disconnect and reconnect from time to time (especially when I have netflix on, for some reason) but will not let me onto GW2 with this message.

I found that restarting my computer always fixes it, as well as just going to my network and sharing center and turning the connection off then back on manually. Not a perfect solution but hopefully it will help.

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Posted by: Fribble.1875

Fribble.1875

I got it up and working it took alot of digging through AVG I don’t know 100% what I did but all I know is it had something to do with AVG

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Posted by: Treeline.3865

Treeline.3865

I’m disconnecting too, today. I rarely do that.

Leader of Heroes [Hero] – Seafarers Rest

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Posted by: Treeline.3865

Treeline.3865

Aand another one just dc’d too, in Fractals.
This is on your end, Anet.

Edit; No AVG, No Netflix, nothing suspicious on my end.

Leader of Heroes [Hero] – Seafarers Rest

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Posted by: Malix.8264

Malix.8264

Having same issue and all virus scan programs are disabled.

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Posted by: BlackFox.9127

BlackFox.9127

It seems the error has gone. Whatewer was the reason.

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Posted by: Josiah.9820

Josiah.9820

i have same problem any good solution?

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Posted by: Xruptor.3965

Xruptor.3965

You folks aren’t the only ones suffering from this. It seems it’s randomly started happening just a few days ago. I would say after December 25 it’s gotten worse actually. Yesterday for me was really bad. I couldn’t play more than a few minutes before getting disconnected.

Similar threads I found with the same issue:

This is a huge thread about the issue actually!
https://forum-en.gw2archive.eu/forum/support/tech/Client-Disconnects/first#post1131328

https://forum-en.gw2archive.eu/forum/support/tech/error-code-7-11-3-189-101

https://forum-en.gw2archive.eu/forum/support/tech/Connection-error-s-detected-Retrying-20

https://forum-en.gw2archive.eu/forum/support/tech/Frequent-Disconnection-Issues

(edited by Xruptor.3965)

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Posted by: TwistedKaos.7516

TwistedKaos.7516

Bump, alot of ppl are having this problem. In response to Ashleys comment above, this is somthing on your end not the users

Twisted Images | Mesmer | Team Smooth
http://www.twitch.tv/twistedximages – Stream
http://teamsmooth.shivtr.com – Team Website

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Posted by: Malandrazi.6742

Malandrazi.6742

Bump, one year later and same thing is happening.