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Posted by: VergilDeZaniah.3295

VergilDeZaniah.3295

The issue is not from our side, but theirs. They’d better do something, because most my guildmates are getting upset with this and think of stopping the game (I assume most people think the same too)…

Guild leader of The Nephilim of Elysium.

Son of Elonia.

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Posted by: caveman.5840

caveman.5840

it is getting old.

i wish anet would say something again ? are they still alive lol XD

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Posted by: Chameleon Dude.1564

Chameleon Dude.1564

Your location
England, middle of nowhere.

Time and date of incident (plus time zone)
Completely random times, but hundreds, if not thousands of incidents over the last several months.

Game World
Desolation (does this really matter with megaservers, anyway?)

Brief description of what you’re seeing
The game lags; things continue to move and skill animations continue indefinitely (my character; other characters and NPCs); then either eventually comes back (usually to me being dead) or being kicked back to the character select screen.

I can’t really provide any useful statistics, but I think a look at the actual server would help. When the random lag doesn’t happen, I can handle anything this game can throw (even Vizunah Square’s blob on max settings, back in the days when they were undisputed champions of EU).

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Posted by: Jurrit.7826

Jurrit.7826

Your location
Netherlands
Time and date of incident (plus time zone)
just now, 18:44 GMT+1 (amsterdam)
Game World
spvp solo que. ip 206.127.159.225.
Brief description of what you’re seeing
After 5-10 minutes of playing on the map, i was unable to cast skills, everyone standing still. Can still walk around. After closing the game and reconnecting it looked like multiple people from both teams had disconnected. In the pevious game also two people from both sides disconnected.

Also checked my own intern connection, that one was still working. I could ping a DNS server (130.89.1.2)

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Posted by: Falen.8276

Falen.8276

how long is this gonna go on for? i’m getting tired of getting kicked out of dungeons and world boss events. 6 days since we last heard anything from support on this topic.

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Posted by: hytheriousme.3148

hytheriousme.3148

Your location : Jordan
Time and date of incident (plus time zone) : Random times. My GMT is +3
Game World : Seafarer’s Rest (EU)

Brief description of what you’re seeing :
Skill lag, from being in LA to WvW, its everywhere. And its killing me. Literally.

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Posted by: Silmar Alech.4305

Silmar Alech.4305

Location: Germany
Time and date of incident: 2014-10-07 20:00 UTC
Game world: Kodash
All accounts originally created in EU.
Description: During Citadel of Flames dungeon, 4 people got a disconnect at exactly the same time after a lag that was 10 or 15 seconds long. We were all from Germany with different internet providers. Not resellers of the same net but really different providers: Unitymedia, Kabel Deutschland, Mediaways (Telefonica), Deutsche Telekom, Arcor (Vodafone). We were able to rejoin the dungeon, because our fifth member was not disconnected, keeping the dungeon instance alive. We were together in Teamspeak at the time and nobody had the slightest lag or voice problem in Teamspeak.

(edited by Silmar Alech.4305)

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Posted by: Sube Dai.8496

Sube Dai.8496

Have we had any confirmation yet that it is affecting NA and EU servers?

The trend seems to be that it is during EU peak hours, but it is affecting all servers.

John Snowman [GLTY]
Space Marine Z [GLTY]

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Posted by: jgrzar.3468

jgrzar.3468

I can confirm that it happens during “EU peak hours”.
Was able to do Tequatl this morning (09:00 SAST (GMT+2)) without too much hassle.

Soon after that, however, things went pear-shaped.

Thus, around 07:00 – 08:00 GMT it started slowing down and I eventually had to log off due to GW2 being unplayable.

(PS: After I logged off I continued to use the Internet for Youtube streaming, TeamViewing to my work PC, and general browsing without the SLIGHTEST hiccup)

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Posted by: qcatone.1954

qcatone.1954

Your location
Ukraine, Odessa
Time and date of incident (plus time zone)
Every evening (when i come home from work) 16.00+ GMT
Game World
Piken Square (I see most of lags in wvw)
Brief description of what you’re seeing
Lag spikes, skill lags, character flashing after running. Impossible to play at all

Qinasis [DTF]
[Incinerator] 24 october 20.14GMT
[Bolt] 3 february 15.12GMT

(edited by qcatone.1954)

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Posted by: No Pulse.2967

No Pulse.2967

Your location
Germany (playing on NA servers)
Time and date of incident (plus time zone)
At evening (EU time- GMT+1)
Game World
Yak’s Bend
Brief description of what you’re seeing
Sudden lag spikes, seeing other characters rubberbanding back every 2s while running around, lag intensifies in pvp making it almost impossible to play.

Inactive member in Dark Renegatus [REN]
The Order of Calamity [OOC] is recruiting!
5/8 Champion titles

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Posted by: JamesL.5270

JamesL.5270

Your location
UK (playing on EU servers)
Time and date of incident (plus time zone)
At evening (EU time- GMT+1)
Game World
Piken Square
Brief description of what you’re seeing
My wife and I play, seems to be lagging when we are both doing the same event. runs fine the rest of the time. but can’t participate in events together

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Posted by: Supervixen.5638

Supervixen.5638

Your location
Singapore

Time and date of incident (plus time zone)
Rollover (I’m in +8 GMT, so 8am my time)

Game World
Desolation

Brief description of what you’re seeing
Skills blinking and not activating for 2 minutes until I simply disconnect and need to reconnect. Happens most often at world boss events. Today it was fine for the first 3 minutes of the event, then suddenly the lag hits. I d/c twice and only manage to get the blue and exotic dragon chest, because according to the game I was standing around doing nothing for the 2nd and 3rd phases.

Note: I could chat just fine in party and guild chats. Just nothing happening with skills/movement.

This has been going on since the recent trial weekend started, and has not abated.

Edit: Connection was fine again yesterday (Oct 13), and some of today, up until the Ulgoth part of the world boss cycle (Map IP: 206.127.159.216). Began at 9:32am (8 GMT). Again the oddity of doing the pre-event just fine (gathered 50 centaur bags), then everything chokes just a minute after. Weapon swap, skill activation, all with a few seconds delay, but chat continues to be unlagged. The lag followed me to Queensdale. Prior to that, did 2 cycles of Teq without problems.

(edited by Supervixen.5638)

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Posted by: Seth.7960

Seth.7960

Location: Houston, Texas.

Timezone: CDT

Server: EU. Ruins of Surmia

Suffering severe latency issue, skills blinking and activating a minute later, then finally disconnecting. This has been going on for 2 days now.

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Posted by: Falen.8276

Falen.8276

still cant even play a 10 min dungeon without lagging out at least twice. Cmon Anet, this is getting rediculous. FIX YOUR kitten PRODUCT!!!

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Posted by: Kolly.9872

Kolly.9872

Location: Italy
Time and date of incident (plus time zone): every day from 9pm to 11pm GMT +1
Game World: Seafarer Rest
Brief description of what you’re seeing: Skill Lag and Movement Issues for about 2 hours, after that I start playing well with zero lag till the next evening

IP 206.127.159.209:0

Thief might not be as strong as last year
but they’re a lot stronger
than they will be next year!

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Posted by: IlSimDelRiva.6503

IlSimDelRiva.6503

Location: Turin, Italy;
date: since 23 april, 2014;
game world: EU Gunnar’s Hold;
description: constant lag when using skill and when interacting with npc, up to 6 second of delay. The other player and enemies teleport instead of walking , and hard lag spikes every 2 or 3 minutes. This situation occurs in every game mode especially PvE making levelling and grouping impossible. i’ve never got disconnected during this spikes or during all of my gameplay.
Ip: 206.127.146.64:0

(edited by IlSimDelRiva.6503)

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Posted by: Zac.2483

Zac.2483

Your location: UK, Gloucestershire
Time and date of incident : all the time, since last 2 days
Game World: Anywhere, everywhere
Brief description of what you’re seeing: Massive skill lag, some DC’s and loads of stuck on loading screen, been doing story mode with a friend, she says she can see my toon running and using skill, but i’m stuck and skill bar/skill flashing, after about 30-40 sec, all the effect will happen in 1 sec, and then it all starts again, and again. Unplayable

Traceroute :
Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.

C:\Users\Zac>tracert 206.127.159.210

Tracing route to 206-127-159-210.ncsoft.com [206.127.159.210]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms BRIGHTBOX2 [192.168.1.1]
2 22 ms 22 ms 22 ms 213.1.112.130
3 22 ms 22 ms 22 ms 213.1.116.14
4 27 ms 27 ms 27 ms 213.1.78.78
5 29 ms 28 ms 28 ms 87.237.20.128
6 31 ms 31 ms 31 ms 80.157.131.17
7 34 ms 30 ms 31 ms lon-sb3-i.LON.GB.NET.DTAG.DE [62.154.5.38]
8 27 ms 27 ms 27 ms xe-7-1-1.edge6.London.Level3.net [4.68.111.145]

9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 47 ms 47 ms 46 ms ae-2-70.edge6.Frankfurt1.Level3.net [4.69.154.74
]
14 41 ms 41 ms 41 ms 195.16.161.58
15 90 ms 47 ms 41 ms 206-127-157-86.ncsoft.com [206.127.157.86]
16 48 ms 350 ms 46 ms 206-127-157-102.ncsoft.com [206.127.157.102]
17 * * * Request timed out.
…..
30 * * * Request timed out.

Trace complete.

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Posted by: Menzies The Heretic.3415

Menzies The Heretic.3415

Skill lag getting worse, no matter where I am.

* Twitch – Mênzîes – Mesmer pvp
* YouTube – Fun, guides and gameplay

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Posted by: Shoarmapapa.6480

Shoarmapapa.6480

•Your location
Netherlands
•Time and date of incident (plus time zone)
10 October 2014 ±23:30 GMT +2
•Game World
Aetherblade dungeon Far Shiverpeaks server
•Brief description of what you’re seeing
I get stuck in using the last skill i clicked before the lag started.
Then i get booted out and in this instance it was on the Spurs boss at 5% health where i disconnected and thus i also missed the loot from the boss cause i disconnected.

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Posted by: Jurrit.7826

Jurrit.7826

Your location
Netherlands
Time and date of incident (plus time zone)
11 October 2014 9:50 GMT +2
Game World
Spvp solo que
Brief description of what you’re seeing
10 minutes in the match. Everyone standing still. Unable to cast skills. After first freeze I close game and restart. After being connected I had 2 more lag spikes, but only for couple of seconds each.

In the mean time I monitored my internet connection, that one has been stable the whole time.

The lag is really bad, because you loose most progression. You won’t get the full amount of points awarded. Especially now there is a PvP weekend. I don’t trust GW2 to work with Spvp. In WvW and PvE I have no lag problems.

Attachments:

(edited by Jurrit.7826)

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Posted by: VergilDeZaniah.3295

VergilDeZaniah.3295

So a friend just tested his account on my computer (which is supposed to be the problem according to ANet). He uses his high settings (since I am forced to have the lowest ones to be able to play a tiny bit), and guess what?

Not the slightest delay with skills, not a single FPS drop, not a hiccup. NOTHING!

So ANet/Tech Support/anyone reading, is the problem still on my end?

Seems like I am not responsible for the problem, but rather your copy/paste of a conflicting client from Asia (since lag/FPS drop happened right when we first got things offered by the Chinese version…).

Guild leader of The Nephilim of Elysium.

Son of Elonia.

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Posted by: Menzies The Heretic.3415

Menzies The Heretic.3415

I’ve been playing for 1 hour now, the counter is at 3 disconnects.

* Twitch – Mênzîes – Mesmer pvp
* YouTube – Fun, guides and gameplay

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Posted by: Keanse.6592

Keanse.6592

Your location
UK (playing on EU servers)
Time and date of incident (plus time zone)
All the time, worse on the evening GMT
Game World
Piken Square
Brief description of what you’re seeing
All players around me keep rubberbanding and I got minor skill delay

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Posted by: Menzies The Heretic.3415

Menzies The Heretic.3415

The counter has ended on 14 dc’s today, 50% of the games in TPvP.

Thats about 10 dc’s in 2 hours.

* Twitch – Mênzîes – Mesmer pvp
* YouTube – Fun, guides and gameplay

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Posted by: Rentapest.6503

Rentapest.6503

I was doing AC earlier with some friends, and we were all lagging at the exact same time. We were able to discuss it in party chat at the time, buy were unable to move or use abilities until the lag spike ended. None of us disconnected.

I am in the UK and the other 2 players that were affected are in Germany on seperate ISP’s.

1st Lag Spike @ 15:38 (CET)
2nd Lag Spike @ 15:42 (CET)

Server IP: 206.127.159.237
ISP: Zen (BT Wholesale)
Country: UK

ISP: Telekom
Country: Germany

ISP: Kabel Deutschland
Country: Germany

I have attached a screenshot of a WinMTR test to the server IP showing 0% packet loss on my connection and an average of 42ms ping.

Attachments:

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Posted by: Zac.2483

Zac.2483

Please fix this issue, i really like to take part in this PVP event, but it’s not even possible to play, and now i got dishonered cose of DC’s.

It’s not fare you give people pvp boosts and not everyone can make use it it, EVEN IF THEY WANTED TO.

Please send me a pvp booster item one’s you fixed your game.

Thanks

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Posted by: Rentapest.6503

Rentapest.6503

I was doing the SE dungeon and got some more lag spikes, along with other people in the group. Same as before, unable to use abilities, but can use party chat to type “lag” to each other.

ISP: Zen (BT Wholesale)
Country: UK

Server IP: 206.127.146.78
1st Lag Spike @ 21:28 (CET)

Server IP: 206.127.146.78
1st Lag Spike @ 21:39 (CET)
2nd Lag Spike @ 21:52 (CET)

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Posted by: Totenkopf.9805

Totenkopf.9805

I have a problem with thief skill “Heartseeker” its turn me back when i use it.Offcourse its not all the time.About 2 this lags on 10 use of skill.
Anybody has this problem either?

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Posted by: Sube Dai.8496

Sube Dai.8496

So a friend just tested his account on my computer (which is supposed to be the problem according to ANet). He uses his high settings (since I am forced to have the lowest ones to be able to play a tiny bit), and guess what?

Not the slightest delay with skills, not a single FPS drop, not a hiccup. NOTHING!

So ANet/Tech Support/anyone reading, is the problem still on my end?

Seems like I am not responsible for the problem, but rather your copy/paste of a conflicting client from Asia (since lag/FPS drop happened right when we first got things offered by the Chinese version…).

What server is he on? I might transfer to it…

John Snowman [GLTY]
Space Marine Z [GLTY]

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Posted by: VergilDeZaniah.3295

VergilDeZaniah.3295

So a friend just tested his account on my computer (which is supposed to be the problem according to ANet). He uses his high settings (since I am forced to have the lowest ones to be able to play a tiny bit), and guess what?

Not the slightest delay with skills, not a single FPS drop, not a hiccup. NOTHING!

So ANet/Tech Support/anyone reading, is the problem still on my end?

Seems like I am not responsible for the problem, but rather your copy/paste of a conflicting client from Asia (since lag/FPS drop happened right when we first got things offered by the Chinese version…).

What server is he on? I might transfer to it…

We’re both on Augury Rock. Maybe ANet should check something: he bought the game 6 months after me. Heard from another friend who has lag/FPS drop that her husband barely has any, and his account is younger than hers.

Guild leader of The Nephilim of Elysium.

Son of Elonia.

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Posted by: Briet.1425

Briet.1425

LOCATION: Japan
TIME&DATE: 10/13/2014 16:00 JST
WORLD: Eredon Terrace
DESCRIPTION: 2-3 seconds of lag—skill lag & location lag. e.g., when I entered a portal of a tower, I had to enter the portal 5 times before I came out to the other side. The lag was present only in WvWvW.

Drex Onionblood
Eredon Terrace

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Posted by: HellsReapers.3950

HellsReapers.3950

wow Gj arena today from 13h game is unplayable login lags , guild empty , game crash,
game loader takes 5min to log in

(edited by HellsReapers.3950)

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Posted by: Naks.5901

Naks.5901

Your location: Russian
Time and date of incident: today 19:00 GMT +4
Game World
Brief description of what you’re seeing: can’t login in game

have lags in blizzard games too.

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Posted by: Rentapest.6503

Rentapest.6503

I was trying to do the AC dungeon, and having constant lag spikes all the time. Thankfully I noticed this before we started the dungeon, so was able to exit and get into a new instance. My new instance (IP: 206.127.146.47) had NO latency issues.

ISP: Zen (BT Wholesale)
Country: UK
Server IP: 206.127.146.65
Time: 17:45 (CET)

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Posted by: Rentapest.6503

Rentapest.6503

I was trying to do the AC dungeon, and having constant lag spikes all the time. Thankfully I noticed this before we started the dungeon, so was able to exit and get into a new instance. Unfortunately, my new instance (IP: 206.127.146.47) also had latency issues.

I rebooted my router and PC and logged back into the instance with IP ending in 47, and still had latency issues. I do not believe this to be an ISP issue but a routing issue or network issue server-side.

ISP: Zen (BT Wholesale)
Country: UK
Server IP: 206.127.146.65
Time: 17:45 (CET)

(edited by Rentapest.6503)

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Posted by: Elmo Benchwarmer.3025

Elmo Benchwarmer.3025

When: Every day for almost 2 weeks now.

Where: Luxembourg.

Home World: Gunnar’s Hold.

Description: I don’t disconnect very often, but I experience a considerable delay when moving and especially activating skills. Sometimes my commands get lost entirely and I have to repeatedly activate the skill to see a result.
This occurs in both PvP and WvW. I do not play PvE so I can’t tell.

Interestingly enough, the lag is almost absent in Hot Join. It occurs in solo queue every single time though. In WvW it seems absolutely random. Just yesterday I witnessed an EB zerg battle. 60-80 players whacking away at each other without any lag whatsoever. Later that evening I did some roaming on an enemy borderland and I was lagging badly. Sometimes, at the same time, I have lag on one borderland while the next works perfectly fine.

I have restarted my rooter and PC during game sessions. It did not help.

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Posted by: Rentapest.6503

Rentapest.6503

I was trying to do the CM dungeon and was getting massive lag spikes. Another player in the group was also affected at the same time. We were able to use party chat, but unable to use any abilities.

ISP: Zen (BT Wholesale)
Country: UK
The other player’s details…
ISP: Telekom Deutchland
Country: Germany

Server IP: 206.127.159.230
First lag spike @ 19:12 (CET)
Second lag spike @ 19:15 (CET) [This caused a disconnect for the affected players]

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Posted by: ZeroTeran.4716

ZeroTeran.4716

Your location: Colorado

Time and date of incident (plus time zone): I’ve experienced 1-2 second delay all hours of the day. I generally play weekends during the day anywhere in between 10 AM to 1 AM (MST)

Game World: NA Crystal Desert

Brief description of what you’re seeing: A 1-2 second delay on all skills during combat (my framerate is stable, doesn’t seem to be a slowdown of my ISP either as this only affects GW2) in the Forest of Nifflhel PvP map, as well as the entirety of World vs. World and every dungeon that I’ve played recently (being Arah paths 2 and 3)

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Posted by: Elmo Benchwarmer.3025

Elmo Benchwarmer.3025

Any news on this? Thanks for answering.

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Posted by: Rentapest.6503

Rentapest.6503

Another problem with lag in dungeons again today. I managed to complete AC, CM and SE without any lag issues at all. However, when I went to do CoF this evening, I had lag spikes again. I was able to use party chat etc, but unable to use any abilities.

ISP: Zen Internet (BT Wholesale)
Country: UK
Realm: Gandara

Server IP: 206.127.146.231
Severe lag spike @ 21:30 (CET)
Severe lag spike @ 21:32 (CET) – Caused a disconnect

Server IP: 206.127.146.91
Lag spike @ 21:38 (CET) – I quit the dungeon at this point, and as soon as I stepped outside into the Firelands, I had absolutely no lag at all!! The server IP outside in Firelands was 206.127.146.52.

I then immediately rejoined another group (Server IP: 206.127.146.239) and completed CoF P2 without any lag at all! This was at 21:39 (CET).

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Posted by: Kaffeglass.5371

Kaffeglass.5371

I have been lagging for a few days now!
Only in guild wars!

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Posted by: Rentapest.6503

Rentapest.6503

Honestly, when is this going to be resolved? You have more than enough data and replies here.

Again, massive lag spikes often causing disconnects. Can talk in chat channels, but cannot use any abilities. I’m trying to play in EoTM, but everytime I finally get to the ‘zerg’ I’m disconnected and have to run again. -.-

ISP: Zen
Country: UK
Realm: Gandara
Server IP: 206.127.159.235
Time: 00:20 (CET)

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Posted by: Arden Flameseeker.5036

Arden Flameseeker.5036

Your location: Newcastle, Australia
Time and date of incident (plus time zone): Just now (9:00pm East Coast Oz, daylight saving time).
Game World: Crystal Desert
Brief description of what you’re seeing: No drop in FPS, but latency in both WvW and in Orr.

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Posted by: Rentapest.6503

Rentapest.6503

ISP: Zen
Country: UK
Realm: Gandara
Time: 18:20 (CET)

Completed Aetherpath without any lag at all, despite other members of the party having lag issues. Right at the end, during the bonus timers, I lagged out and disconnected. I was unable to sign into the game, despite having a working connection at the time.

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Posted by: Caedmon.6798

Caedmon.6798

Massive lagspikes yesterday evening at AM bl,which was affecting everyone on the map.Dozens of people dc’d at once,and everyone had these crazy 10 – 15 sec lag spikes/freezes that happend quite frequently.

Event got cancled cus of it…No point in playing,if you can’t play.

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Posted by: ViciousVyne.2935

ViciousVyne.2935

Same kitten over and over again. This isn’t the first time this issue appears, yet they treat it with in incredible amount of cluelessness you couldn’t even imagine.

Once again many players experience massive lag spikes to the point of complete unplayability for weeks on end, and all we hear from ArenaNet is their copy-paste reply: “We are aware of this issue and are looking into it”. And then nothing happens, and you dont hear anything more from them.

They could atleast try and be honest to us and reply with: “Too bad for you, go f*** yourself!”

(edited by ViciousVyne.2935)

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Posted by: Belidos.3704

Belidos.3704

I’m not sure if this is the same issue, but I’ve been experiencing some lag freezes over the last couple of weeks, they’re not big and haven’t effected my gameplay much but they’re there.

•*Your location*
Hertfordshire, UK

•*Time and date of incident (plus time zone)*
I can’t recall specifics, but it’s been most nights that I play, I usually play week nights between 7pm and 10pm UK time and it happens randomly once or twice in each session

•*Game World*
Far Shiver Peaks

•*Brief description of what you’re seeing*
Randomly once or twice per night I will be playing normally (usually while in combat or just finishing combat) and the action will freeze, npc’s will stop attacking and other players look like they’re running against walls etc, I can move around normally, I can use chat normally and my pet seems to continue attacking normally, but none of my toolbar abilities will fire. This lasts just a couple of seconds and when it clears a large chunk of health is gone from either myself or the mob I’m fighting and any abilities I’ve tried to use go into their cool downs as if it’s catching up suddenly, so far I haven’t died to this fortunately.

(edited by Belidos.3704)

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Posted by: Elmo Benchwarmer.3025

Elmo Benchwarmer.3025

The lag got worse for me. I have a significant skill activation delay now in every area of the game.

More details and a description in my previous post.

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: Silver.2651

Silver.2651

Location: Ireland
Time and date: 16/10/2014 at 17:57
Game World: Ring of Fire
Brief description of what you’re seeing: Skill lag in WvW constantly on any borderlands. Completely unplayable, no possibility of being able to play properly. Skill lags between 1 to 10 seconds.