Latency/Lag for EU Players? [merged]

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: blim.6320

blim.6320

https://forum-en.gw2archive.eu/forum/game/gw2/unacceptable-WvW-SERVER-lag/first#post4945906

EDIT:(The link above isn’t my post as my post has now been deleted merged. A sign that ArenaNet couldd’t care less.)

This is a post explaining mine and others lag problems in WvW. I personly do not think it’s the same issuse at hand here but this thread seems to have the developers attention.

My problem isn’t a port throttling or a saturated backbone issuse.

Please help,

Thanks.

(edited by blim.6320)

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: Tontonino.9736

Tontonino.9736

Location: Italy 73014
Time and date: Since 24.03.2015 Patch – Always; CEST
Game world: Seafarer’s Rest
Brief description of what you’re seeing: Smooth play until lags every 20 to 30 seconds (last 5 to 10 seconds). Plenty of 7:11:3:191:101 DC’s (about every 5 minutes). Only since patch.

Unplayable.

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: blim.6320

blim.6320

It doesn’t take a rocket scientist to work out it’s ArenaNets servers to blame for the problem.

If it was the internet backbone/peering links/port throttling or what ever else you would like to shift the blame onto, we would see the lag while in PvE too. But that isn’t the case, no we see the lag only while in the server (WvW/EB) that is being overloaded. Plus we see the lag if we are close to the big battle or not, if the bandwidth is high or not. That alone would suggest it is the server.

I would put money on the fact that when people see the lag these things I list below will always be the case (apart from the odd case where people genuinely are suffering from those problems in witch case they can use a VPN to solve the problem, or it’s your ISP’s gateway or local exchange that are overloaded and you have high latency on the internet in genral)

*The battle ground (EB,RS…)will have a large queue/ the battle ground you have joined.
*There will be 3 big groups in the battle you are playing in.
*You will not see the lag untill you are in the battle ground.
*You will see the lag regadless if you are close to the big groups or not (most servere cases or the big groups are already engaged in a fight) while in the battle ground.

Also if it was the Internet to blame for the lag, as the servers are hosted in Germany then the Germans would be less lickly to see the lag if not at all. As the backbone in question is one that links us to Germany, plus as it would seem the higher your genral latency is the worse the problem is magnified. So again the Germans would have less of a problem if any at all. Eg I get 18ms ping and the lag gives me 180ms ping+ and someone from the US would get 150ms ping then get 1500ms ping in the lag and that is already proven to be the case when the backbone is the problem. And yes these other problems do happen but not as often as ArenaNet would have us believe and you can check this by performing a route test (trace route ping test). I like to use UoTrace to “Trace Route” then “Poll” and leave it running while ingame.

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: Hexen.2930

Hexen.2930

Location:
Braunschweig, Germany

Time and date of incident:
Massive lags starting at noon till midnight CET, sometimes later. Lags have been there since almost a year now.

Game World:
Gunnars Hold

Brief description of what you are seeing:
Massive lag followed by insane lagspikes in WvW or Spvp.
Quit the game one year ago because of this and came back a few weeks ago just to see that nothing changed at all. Changed my ISP from an analog Telekom connection into a digital one without any change to lag.
Every other game just runs smooth. Only gw2 is a lagfest.

Personal things i want to tell to the Developers/Publisher:
Most of it would be censored anyway, but it is just sad that a ton of people cant enjoy this beautiful game at all. Definitely not going to buy the expansion and just quit again if things wont change till then.

Best regards
Hexen

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: hytheriousme.3148

hytheriousme.3148

| I dont know what the hell you guys did overnight but my ping just went from 120 on average to 300. and no its not the fault of my freaking isp provider.

fudging fix it kitten

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: ImLegion.4018

ImLegion.4018

Sarcasm on:It is never the anet server nor their isp, it can be only your isp and you should contact them. /sarcasm of.

Piken Square

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: dan.3618

dan.3618

Why are you asking players for individual details? This is obviously on anets end, stop offsetting the cause.

For one the lag got exceptionally bad directly after the major patch so look there.

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: globe.7238

globe.7238

The game has once again become unplayable by practically everyone in my guild. This lag is unbelievable. It was going great for awhile there until the most recent patch. You guys are making it harder and harder for me to justify spending money on an expansion when I cant even play the game as it is now.

Imminent Demise » [iD] « Blackgate

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: UlanX.2143

UlanX.2143

Hello, thought I would reply as I’ve been noticing some severe lag spikes over the last two weeks.

It happens during zergs for events and world bosses. Sometimes it happens during my personal story when playing with only one other person but I’ve experienced this only once.

I live in Australia and play on EU Ruins of Sarnia. Normally ping use to be around the 250 to 300 which is fine as I don’t PvP. Currently I’m lucky if it gets below 500ms when I am alone and in world events it spikes to 2000 to 3000ms. The game client also eventually drops.

My time zone in GMT+10 and I play evenings local time (about 6:30pm to 9:30pm). This is about 8:30am to 11:30am UTC.

I don’t experience lag playing ESO, Neverwinter, Defiance (beyond the expected 200ms – 300ms or less living in Australia and playing on foreign servers)

My account was created on EU servers because I usually have a better time with ping on EU than NA in other games where there has been an option.

I know this thread is several months old so don’t know if this is the right place to post this info.

(edited by UlanX.2143)

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: sanctuary.1068

sanctuary.1068

Lag again……….dc & 20 seconds of delay lag. Peak time. Started today.

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: MarTn.3810

MarTn.3810

Guild Wars 2 is the most unreliable game I’ve ever played when it comes to lag and performance. Sure, the game isn’t particularly well optimized, but a hefty upgrade fixed my problems there…partially.

Regardless, the GW2 PvP is unplayable if you’re struggling with frequent ping-spikes, and I’ve left over half of the matches I’ve played due to the fact that I can’t stand playing with such a disadvantage. I considered purchasing a few player slots, but I changed my mind due to the fact that I can’t really enjoy the game anymore as unresponsive and laggy it is at the moment.

Short lag-spikes that usually happens during combat, usually involves unresponsiveness for a few seconds before it “catches up” with the rest of the game. Happens very often in 5v5 matches. Also happens to a varying degree in PvE, but that is to be expected. Doesn’t necessarily have to be a lot of people for the lag-spikes to take place.

It’s not on my side. Spent several days troubleshooting my connection, replacing routers, reinstalling the OS/game/drivers, pinging and tracing and replacing cables.

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: GhostRider.8201

GhostRider.8201

Location:Australia, NSW, Lismore
Time:its been happening all the time, it started in the past few weeks, australian central time zone (utc+09:30).
World:WhiteSide Ridge
what im seeing: theres a 3-4 second attack delay from when i click and actually attack. please fix

(edited by GhostRider.8201)

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: Enektric.4527

Enektric.4527

Location: Belgium/Antwerp
Time 12:00 CEST
World: all pvp maps
server ip 206.127.159.117:0
The ping is going from +-70 all the way up to 3000 in spikes
appears to be doing it in combat the most.
Fps is staying around 60-65
http://www.speedtest.net/my-result/4283646079

Men do not stop playing because they grow old. They grow old because they stop playing.

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: UlanX.2143

UlanX.2143

Location:Australia, NSW, Lismore
Time:its been happening all the time, it started in the past few weeks, australian central time zone (utc+09:30).
World:WhiteSide Ridge
what im seeing: theres a 3-4 second attack delay from when i click and actually attack. please fix

Yes, I’m from Australia and made an earlier post in this thread. Still having the same issue. Now any world events are unplayable such as world bosses or trying to do the dailies. Lag is constantly about 450 to 500 when it’s good. Average today was over 700 with spikes over 2500. I can walk but my attacks just lag right out and don’t fire off. My partner is currently in France and he is telling me an event is finished about 30 seconds before it appears to be finished for me, then half the time the game crashes to character select.

Currently what I have is a product that isn’t working.

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: Ze Dos Cavalos.6132

Ze Dos Cavalos.6132

I’m playing from Australia in euro server too and my case is the same UlanX.2143 is having.
Yesterday tried to do tequatl at 5pm (UTC +10:00) the game was completely unplayable.
Skills don’t work, and my game is like 1 min behind in time compared to other players, the map chat was good so when tequatl died everyone linked the drops from chest but in my game tequatl was still alive and I was trying to do some damage.
When my game finally returned to normal I was dead on the ground and I didn’t got any reward from the event.
In Australia we always had lag problems but never like this, before it was still possible to do world boss events, but now is completely impossible to do anything near big zergs.
The same happened at 7:30pm (UTC +10:00) when I tried to do guild missions with my guild.
I believe this lag problem started a few weeks ago, I do guild mission every weekend and was never so bad like yesterday.
The way GW2 is now Australian people cant play the game they paid for.

I want to play HoT when it comes out and be able to do the content, hope anet does something about the Australian players lag.

[DIE] Death is Energy

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: Icaruk.5401

Icaruk.5401

Lag spikes, again…

C:\Users\Icaruk>tracert 206.127.159.117

Traza a la dirección 206-127-159-117.ncsoft.com [206.127.159.117]
sobre un máximo de 30 saltos:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 6 ms 5 ms 5 ms 10.35.192.1
3 6 ms 7 ms 7 ms 10.47.243.137
4 * * * Tiempo de espera agotado para esta solicitud.
5 * * * Tiempo de espera agotado para esta solicitud.
6 7 ms 7 ms 7 ms 10.254.10.110
7 8 ms 7 ms 7 ms 212.162.42.21
8 51 ms 33 ms 33 ms ae-3-80.edge6.Frankfurt1.Level3.net [4.69.154.13
8]
9 33 ms 33 ms 33 ms ae-3-80.edge6.Frankfurt1.Level3.net [4.69.154.13
8]
10 71 ms 71 ms 106 ms 195.16.161.58
11 42 ms 48 ms 47 ms 206-127-157-86.ncsoft.com [206.127.157.86]
12 47 ms 40 ms 41 ms 206-127-157-102.ncsoft.com [206.127.157.102]
13 73 ms 76 ms 73 ms 206-127-159-117.ncsoft.com [206.127.159.117]

Traza completa.

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: Xinsan.1280

Xinsan.1280

Location: Australia, WA, Perth, although I play on a North American server.
Time: I only log on once a day for Tequatl at the moment at the daily reset.
World: Isle of Janthir
What I’m seeing: When fighting NPC’s one-on-one, there’s a barely noticeable delay between when I use my skills and when they activate in-game. When Teq starts, this lag extends to about 90 seconds after I press the button. The skill buttons flash but I don’t attack or use them, and while I can chat in real-time and run around on my screen, on other people’s screens I believe I’m just standing still while they go about playing the game as normal. It’s very frustrating.

(edited by Xinsan.1280)

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: PistolWhip.2697

PistolWhip.2697

Hey this is still going for me and some others, just wanted to remind you we’re waiting and expecting some kind of solution.

MORE BEARDS OR RIOT

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: Axiom.6490

Axiom.6490

I gonna bump this thread.

My avarage ping is far beyond 300 ms with lag spikes up to 3k. I am only able to play GW while using WTFast. But sometimes i cannot connect to the login server because of the different routing.

Even if I have lost faith in GW2, I hope that someone from Anet reads this.

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: WizardBro.4510

WizardBro.4510

It’s not just Eu It’s Us as well look into it.

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: Vorenu.6943

Vorenu.6943

Your location
UK

Time and date of incident (plus time zone)
Evenings (not every day) Last one was 22:50 gmt

Game World
Seafarers Rest

Brief description of what you’re seeing
Its mostly rubberbanding for 5~ seconds often followed by disconnecting, sometimes restarting the client helps. I have disconnects multiple times the same evening, while somedays its fine no lag and no disconnects.
It’s usually in WvW EBG/Borderlands 20+vs20+ zerg fights and sometimes in the Silverwastes. While i have voice chat/video stream or music stream on other moniter which isn’t affected.

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: TheLastNobody.8319

TheLastNobody.8319

Location: Ohio, USA

Time and date of Incident: 10:30 pm, Eastern Standard Time

Game World: Gandara

Brief Description: Game plays just fine, 100-200 ms, 40-60 fps depending on how heavy the screen is at the time, then suddenly goes to crap, massive lag ranging anywhere from 800-2000, then it disconnects and I can’t play. I can usually make it to the character selection screen, but after hitting play nothing happens, or i get stuck at the loading screen until the game times out or I just simply quit.

Now even though I live in USA, I used to not have this problem at all, even when playing on a wireless connection. But since last month, I have been having this problem consistently every night. The game will run just fine then boom, DC’d. Guys will be running into walls, I evade and use no stamina, skills won’t fire, then I get the error message. I have my ports forwarded, did a traceroute, pingpath, and called my ISP. I have also talked to the GW2 team though they haven’t been that much help. (nice though) I took a break because necro is my favorite profession but it kept getting crapped on in balance patches, but after seeing reaper I came back instantly and really want to play again. I can’t do anything though with this lag and the constant DC’s now. This is the only game this happens in too, other games are fine.

A knight in shining armor is a man who never had his metal truly tested.

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: mastercwb.7153

mastercwb.7153

Im From Brazil, Sao Paulo

Same problem here TheLastNobody and Xisan and others, after sunday my connection to Guild wars are horrible, i got technical assistence from my ISP, my router, cables, pc, all revised, packets ok, i play wow and nothing that is verified,

ppl like a litle teleports sometime,
In boss encounters or in great concentration ppl, my latency get great increase 200 to 4000 ms, and i got a giant delay
In WvW many ppl, is one disaster, 200 to 2,5k latency
Constants DCd
WORLD: Darkhaven USA

Quote Xisan
Location: Australia, WA, Perth, although I play on a North American server.
Time: I only log on once a day for Tequatl at the moment at the daily reset.
World: Isle of Janthir
What I’m seeing: When fighting NPC’s one-on-one, there’s a barely noticeable delay between when I use my skills and when they activate in-game. When Teq starts, this lag extends to about 90 seconds after I press the button. The skill buttons flash but I don’t attack or use them, and while I can chat in real-time and run around on my screen, on other people’s screens I believe I’m just standing still while they go about playing the game as normal. It’s very frustrating.

IDENTICAL problem here.

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: Suth.8567

Suth.8567

Bump for justice.

So, the situation seems to have not improved at all in the last 3 months, has everybody in EU given up?

I myself am using Battleping for the time being, but am less than happy about needing to pay for third person software in order to get a decent ping.

Really Anet, not even pingplotter reports to support made any difference, are you not in investigation with the usual suspects AKA internet service providers in Europe?

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: Cynz.9437

Cynz.9437

had actually no problem for 1 months…. now the lag is bad, worse than ever… up to 10 sec delay….:/

100% package los at anet server according to pathping… the lag is only in pvp maps

All is Vain~
[Teef] guild :>

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: Juba.8406

Juba.8406

You know the game its not fun when your skills took +3s to actually activate.

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: GROMIT.7829

GROMIT.7829

Your location
England
Time and date of incident (plus time zone)
Time that patch was released on 9th June thought the evening
Game World
Piken Square
Brief description of what you’re seeing
Extreme rubber banding of entire zergs, skill lag of 4+ seconds and weapon switching taking almost 10 seconds, Entire server is complaining about it, not just a small handfull.

!!!! YOU’RE NOT MY SUPERVISOR !!!!

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: Ballistic Tomato.3908

Ballistic Tomato.3908

Gaile, please make one of these for NA too.

thanks

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: Nom.6398

Nom.6398

I’ve also had massive lag problems the last couple of weeks. I first noticed it during the Mordrem incursion events, but recently I’ve had hideous lag during Tequatl. By hideous, I mean lag of about one second as the event starts but soon afterward it’s getting up towards a minute between skill activation and seeing the skill animation fire. This didn’t used to happen.

Location: Sydeny, AU
Time & Date: GMT+10, 21:30 local time (11:30 server time)
Gandara

Strangest symptom: was logged out, logged back in, saw teammates listed on mini-map but obviously was on different map. Tried a second time and got the same. On third attempt got back on same map but just as event was ending.

(edited by Nom.6398)

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: Ivory.8247

Ivory.8247

Lags in open world.
Location: Russia
ISP: Transtelekom
Time: any time, not depending on it.
Server: Desolation EU.
— pathping -w 500 -q 25 -4 206.127.159.250

Tracing route to 206-127-159-250.ncsoft.com [206.127.159.250]
over a maximum of 30 hops:
0 __ [IP]
1 192.168.1.1
2 highway-to-internet-srv.local [217.23.74.254]
3 srv06.srv29.transtelecom.net [217.150.45.6]
4 10.78.146.2
5 s-b3-link.telia.net [213.248.99.221]
6 s-bb4-link.telia.net [80.91.253.226]
7 ffm-bb2-link.telia.net [213.155.135.30]
8 ffm-b1-link.telia.net [62.115.141.241]
9 ncsoft-ic-306349-ffm-b11.c.telia.net [62.115.43.74]
10 206-127-157-86.ncsoft.com [206.127.157.86]
11 206-127-157-102.ncsoft.com [206.127.157.102]
12 206-127-159-250.ncsoft.com [206.127.159.250]

Computing statistics for: 81 seconds …
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 __ [IP]
0/ 25 = 0% |
1 0?? 0/ 25 = 0% 0/ 25 = 0% 192.168.1.1
0/ 25 = 0% |
2 1?? 0/ 25 = 0% 0/ 25 = 0% highway-to-internet-srv.local [217.23.74.254]
0/ 25 = 0% |
3 1?? 0/ 25 = 0% 0/ 25 = 0% srv06.srv29.transtelecom.net [217.150.45.6]
0/ 25 = 0% |
4 —- 25/ 25 =100% 25/ 25 =100% 10.78.146.2
0/ 25 = 0% |
5 43?? 0/ 25 = 0% 0/ 25 = 0% s-b3-link.telia.net [213.248.99.221]
1/ 25 = 4% |
6 40?? 1/ 25 = 4% 0/ 25 = 0% s-bb4-link.telia.net [80.91.253.226]
2/ 25 = 8% |
7 85?? 5/ 25 = 20% 2/ 25 = 8% ffm-bb2-link.telia.net [213.155.135.30]
0/ 25 = 0% |
8 62?? 4/ 25 = 16% 1/ 25 = 4% ffm-b1-link.telia.net [62.115.141.241]
0/ 25 = 0% |
9 —- 25/ 25 =100% 22/ 25 = 88% ncsoft-ic-306349-ffm-b11.c.telia.n
et [62.115.43.74]
0/ 25 = 0% |
10 —- 25/ 25 =100% 22/ 25 = 88% 206-127-157-86.ncsoft.com [206.127.157.86]
0/ 25 = 0% |
11 —- 25/ 25 =100% 22/ 25 = 88% 206-127-157-102.ncsoft.com [206.127.157.102]
0/ 25 = 0% |
12 62?? 3/ 25 = 12% 0/ 25 = 0% 206-127-159-250.ncsoft.com [206.127.159.250]

Trace complete.

(edited by Ivory.8247)

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: Sassy.1697

Sassy.1697

Mostly seen on .254, .199 and .242 for me.
(PvE, all aspects)

The first few errors always happen at the last hop.
After a while P/L also occurs at the ncsoft-telia node.

This time I picked a screenshot where you can clearly see that it’s gone from one second to the next.

I’d appretiate informations regarding.

It’s getting old..

Attachments:

Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: Miles Smiles.8951

Miles Smiles.8951

Search and Rescue, pls
happens only at evenings, ping goes up to 300 on EU pvp megaservers during a match on a map, not in lobby.
I tried WTFast, it didn’t really help much. During a match it literally says “No Improvement”

Attachments:

(edited by Miles Smiles.8951)