Guild Wars 2

I am also getting this error. I was fine for several days after release, now I can’t play for more than 5 minutes without getting booted. I’ve gotten it twice today at the same exact point in an instanced quest.

Quest: Snaff would be proud, while walking back with the 2nd item dug from the ground.

Here you go guys

this problem started for me a few minutes ago. After 1 hour playing i went to ascalon catacombs with a group and i started getting kicked. Nothing changed on my side, no router reset, no antivirus update, nothing, i just started getting kicked every minute.

Here’s the GW2 diag file and trace I did by hand to the same address using tracert using cmd.

For good measure there is a visualroute trace.

Yeh, I’m using an USB wifi to connect, but I don’t have a cable now… anyway, is this going to be the only game I need a cable to play to?

Here is my -diag

I was getting kicked with this error pretty frequently earlier. Managed to do Catacombs from 5-7 pm or so but have been getting kicked since then.

Motorbreath.7835:

Yeh, I’m using an USB wifi to connect, but I don’t have a cable now… anyway, is this going to be the only game I need a cable to play to?

Hi,

Your router or cable modems should have an extra one? As for the game it might help solve the issue

Started getting this Error a few minutes ago and the game is absolutely unplayable…I get kicked every 1 min to the character screen…Been playing since headstart and never had this issue, I can play all my other MMO’s without any issue ….pls fix this…

Alpha Dragon.4576:

Motorbreath.7835:

Yeh, I’m using an USB wifi to connect, but I don’t have a cable now… anyway, is this going to be the only game I need a cable to play to?

Hi,

Your router or cable modems should have an extra one? As for the game it might help solve the issue

I’d need to have a cable all across my house…

And as I said, OK, if it’s the only way, but why everything works perfectly but not this game? If I use wifi is cause I don’t “want” to have my house with cables all around, not viable as a long time solution

Thanks anyway for your time.

Motorbreath.7835:

Alpha Dragon.4576:

Motorbreath.7835:

Yeh, I’m using an USB wifi to connect, but I don’t have a cable now… anyway, is this going to be the only game I need a cable to play to?

Hi,

Your router or cable modems should have an extra one? As for the game it might help solve the issue

I’d need to have a cable all across my house…

And as I said, OK, if it’s the only way, but why everything works perfectly but not this game? If I use wifi is cause I don’t “want” to have my house with cables all around, not viable as a long time solution

Thanks anyway for your time.

May I ask what router are you using? Also are you getting full wifi signal ? If having a cable is a hassle then check for wifi signal interference.

Any idea what might be up? This is literally the only game I’ve ever had any problems with on my computer. Diag log attached. My internet is connected straight into my modem/router via ethernet cable. I’ve even tried to bridge it, but it wouldn’t help.

Started having this error today.

Alpha Dragon.4576:

Motorbreath.7835:

Alpha Dragon.4576:

Motorbreath.7835:

Yeh, I’m using an USB wifi to connect, but I don’t have a cable now… anyway, is this going to be the only game I need a cable to play to?

Hi,

Your router or cable modems should have an extra one? As for the game it might help solve the issue

I’d need to have a cable all across my house…

And as I said, OK, if it’s the only way, but why everything works perfectly but not this game? If I use wifi is cause I don’t “want” to have my house with cables all around, not viable as a long time solution

Thanks anyway for your time.

May I ask what router are you using? Also are you getting full wifi signal ? If having a cable is a hassle then check for wifi signal interference.

I usually get 4/5 or 5/5 “signal bars”, so it works fine. As I said, this is the only game that gives me problems, and reading other users posts (in this and other forums) I think that many of them use cable and got this problem too.

Anyway, I think it SHOULD work with wifi, why everything works and this not? I imagine this is a server’s problem, or any other thing that is not “in our hands”. It would be strange to be able to work fine with anything but this game :S

Thanks again, and sorry for my English ^^

I have had this error for over a week. At least you guys are getting into the game ok even if for a little while. It is completely random whether I get in trying to connect.

Btw Anet, Ports 80 and 443?? Really?? I am going to hazard a guess that my router is blocking these ports AS THE ADMIN CONSOLE USES THEM!!! And there is no way that I will allow an outside connection to the same port as the admin console on the router OF MY INTERNET CONNECTION! That is just asking for your network to be hacked. Why do you need to use the standard http and https ports?? Just set up your services to use another port with http traffic over it. Web App Development 101 here guys…

One more thing. It’s even more frequent now, I can’t even play 5min, I get error 7 and sometimes error 42. And when I get error 7 I also can’t surf in the internet for a brief moment (some seconds to a minute), but my internet connection icon doesn’t show that I’m disconnected.

here my test lets see what happens

Just got in for 1hr got kicked loading into a new zone and I am getting the error now. Time to try over and over again.

this seams to be a growing problem each day and with people that still have a wire hocked up to them

I can’t even run the diagnostic. I can’t change the target.

another thing i want to add is that every time i try to do the updates for the game it barley downloads and goes so freaken slow if i close it out a few times it downloads normal thats been going on about the last few updates

I’m currently out of option atm. Anyway I’m both using wired and wireless so far only booted once when the login server was down. Hopefully Anet pin points the network problem

Things might help :

- Check if your ports are being forward correctly or your router isn’t blocking them.
- Don’t run any other programs (Just to check and to lower cpu/gpu load Ex: Steam,IMs torrents,vents etc)
- You can try leatrix latency fix .

Things I’ve noticed during the week:

- Lag usually occurs in the 4pm-6pm onwards(GMT-8) other than that it’s smooth. Might be due to people logging in afterwork/school.
- If there’s a lot of “Macroers/Botters” in the Map I’ll experience lag and delays to my commands.

I uninstalled and reinstalled the game. PITA, but it seemed to work. Was unable to stay connected for more than a couple of minutes, sometimes only seconds, prior to doing that. This whole situation started this evening – no problems prior. I just wrapped up an hour+ session including much combat and group events without a problem. Hope it helps – ’cause the game was unplayable earlier tonight.

Still getting this error. Cannot get in for more than a couple seconds before it disconnects me. Never happened prior to yesterday and I’d been playing since head start. Nothing on my end has changed.

No such luck for me, making the new port test shortcut didn’t work either. This is the third or fourth night now where this has happened, and I’m sure, as it has every time before, I’ll be fine in the morning. Man, I wish I could play though…

The /clientport 80 parameter worked for me. I could play the game fine during the morning and afternoon but the moment the clock struck 5:30 the game would just disconnect every few minutes.

I suspected my ISP was throttling or doing something to mess up the game and this pretty much proved it.

Same thing as Stalzy said, trying the port 80 shortcut, client downloaded a patch, connected for 30 second longer with spikes of lag, but at the end still disconnected as error 7.

I just noticed that I have connection problem with:

Auth1.101.ArenaNetworks.com
64.25.38.171:6112 – connect failed
64.25.38.72:6112 – connect failed
64.25.38.51:6112 – connect failed
64.25.38.54:6112 – connect failed
64.25.38.172:6112 – connect failed

Section completed in 1.50 seconds

Auth2.101.ArenaNetworks.com
206.127.146.73:6112 – connect failed
206.127.159.108:6112 – connect failed
206.127.159.77:6112 – connect failed
206.127.159.107:6112 – connect failed
206.127.159.109:6112 – connect failed
206.127.146.74:6112 – connect failed

is it about the port 6112 that I need to open?
Because I have

Diag.ArenaNetworks.com
206.127.158.31:6112 – connect succeeded
206.127.158.31:80 – connect succeeded
64.25.39.21:80 – connect succeeded
64.25.39.21:6112 – connect succeeded

which has 6112, and it worked fine. Maybe is because the server where I was connected were in maintenance? (I received the warn that it will be maintenence while I was testing port 80)

I am so super confused

Hereby my diag

- Use Zyxel 2061-C modem directly to pc
- /client80 doesn’t work
- Ports forwarded
- Disabling or uninstalling virusscanner or firewall doesn’t work

I’m getting the error 7 a lot as well.
When I’m playing I suddenly can’t cast anything any more, but I still see what’s happening around me perfectly. then 10-15 seconds later I get the error. I can always immediately log back in though.

I have had no connection issues with any other games
I haven’t played with the /client80 yet, though I seems to be able to log in at least

I’ve run the diagnostics as well, so added those as attachment.

hope it can be figured out, because it’s a pain for dungeons, story quests and surviving.

edit: I should mention that when playing somewhere else, the errors did not occur.
So I do believe that it’s either my router or modem. It only remains odd that my other games don’t have issues.

Well, I have to add that I thought I was “the only one” (not the only, but you know…) with this problem, but I see that there’s a lot of people with the same issue. At least, it would be nice to know if Anet is really working on this, cause I’ve been suffering this since stress tests, and nothing has changed. And I don’t think this is in our hands, we are all saying that this is the only game that gives us problems, so it would be strange to be our fault.

They don’t answer to tickets about this, they don’t reply (at least to me) in Facebook/Twitter when I ask about this problem… in my opinion this is a shame. Some Anet’s feedback would be nice.

(Again, sorry for my English, I try my best u.u)

Here is an interesting thing. I am able to connect the first time every evening, but as soon as I try to change zones, 7:.. error and dump, not able to get back on… so its obviously game related

I haven’t gotten to play but 30 minutes until i got this. i can log in then i try to go in as my character and it gives me this error. are they fixing it???

Tried the /clientport fix. Helped a little with lag but still getting booted frequently.

Here is mine. Like Motorbreath, I’m connecting via USB 2.0 except through a tethered iphone which has wifi (I can’t connect directly). Also I know my laptop is not supported, but the game plays great and I have no issues when I’m on regular wifi, just tethered via USB.

Unfortunately, most of my available game play time is playing via USB connection.

Use Zyxel NBG334W EE
- /client80 doesn’t work
- Ports forwarded
- Disabling or uninstalling virusscanner or firewall doesn’t work
- Enable UPnP

I’ve been struggling with this issue since launch.
Constant disconnects at random intervals.
It’s game breaking to say the least.
I’m pretty sure we can narrow this down to not being an isolated instance.

For anyone that cares, here is my Network Diagnostic.

Also please allow a grace period in WvW for those of us suffering from this issue. Nothing is more infuriating than waiting hours in the queue to finally join and then immediately be knocked out by this error.

Thanks.

Chaos.7089:

I’ve been struggling with this issue since launch.
Constant disconnects at random intervals.
It’s game breaking to say the least.
I’m pretty sure we can narrow this down to not being an isolated instance.

For anyone that cares, here is my Network Diagnostic.

Also please allow a grace period in WvW for those of us suffering from this issue. Nothing is more infuriating than waiting hours in the queue to finally join and then immediately be knocked out by this error.

Thanks.

This. If you can’t manage to solve this problem fast, we should at least be able to keep our progress in instances (man, this is the way in so many games, why not here?). You go pvp -> kicked -> bye bye progress + more queue. You go personal story quest -> kicked -> bye bye progress + repeat and eat all dialogues again. Is a ****ing pain trying to finish a story-quest and get disconnected when you are about to finish it. I’ve had to try many of them maybe for 10-15 times before I managed to finish them without getting kicked.

Anyway, please try to solve this error 7 as soon as posible. Some of us have been waiting for more than a week (+ beta weekends)

I’ve been getting error 7 since the stress tests right after Anet optimized the game. Using a cable to connect to the internet too, but always disconnecting when moving between zones or instances.

HiItsBrandon.9620:

I’ve been getting error 7 since the stress tests right after Anet optimized the game. Using a cable to connect to the internet too, but always disconnecting when moving between zones or instances.

I also want to add that my friends who are on the same internet as me don’t have this problem.

I am getting the same error. 7:11:3:189:101, somtimes it runs smoothly and others i cant even log on. Please help

Using a internet dongle if that is any help.

Here’s My first diagnostic file. I’ll post a second in a few minutes. I did two and the results varied slightly.

Here’s the second. I can also perform one on my wifi, but I get the same error 7 disconnect on either my ethernet or wifi.

Here’s the test over my wifi. Hopefully it’ll help.

My video drivers are up to date but GW2 tells me I need 304.79 Beta Nvidia drivers which are made for laptops. I run a GTX 570. Also this is my LSP before winsock reset and post.

attached my lsp file

Here is my lSP file.

I’m getting these errors when switching zones etc.. disconnecting all the time. error 7:11:3:189:101.
Just switched from Yaks Bend (NA server) to Desolation (EU server) problem seems to have disappeared. Moved back, problem is back.