Grrr. Pesky bugs. DEV SMASH!!
I’ll poke at this again first thing in the morning, but yeah with it being so inconsistent (I was able to speak with him on my necro this afternoon, along with two other players who were on the same step while I was there), it’s hard to pin down what might be causing him to glitch out like this. One thing that might help – if you’re still stuck, can you perhaps post your race and gender? That’s one of the only things I can think of that would be different between players, since player VO is specific to your character. I think it’s a long shot that would be the cause, and I will make sure to get some code support to see if we can debug this properly in the live environment while it’s failing. Sorry again for the inconvenience.
Female Mesmer Human.