Showing Posts For Alexander.5920:

I want the game files on a disk or a refund

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

Yes, there is a specific folder in my c: drive called Guild wars 2 which the file is directed to

I want the game files on a disk or a refund

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

1. uninstalled, installed game again from disk.
2.Gave gameadvisors to tech support.
3. disabled and uninstalled avg aswell as my windows security.
4. installed game via installer on website.
5. -repair, /clientport 80, on a shortcut.
6. did the installations again up to 7 times now.
7. flushed and registered my dns
8. changed connection settings, didnt work
9. took my computer and hooked it up directly through the modem
10. repeated everything i already tried.
11. tried deleting the local.dat file(found this on other forums)
12. after doing that and being unsuccessful i downloaded whole game from the website again
13. tried downloading the french version(heard this helped people, who then switched it to english mode)
14. updated the pieces of software they told me too, that did nothing

by the end of all that i went and asked around what people did to fix this problem and they said the went and got the gw2.dat file from a friend who the patch downloader worked for and the game was playable, i think this is stupid that this is the solution i have to resort to, to play a game

I want the game files on a disk or a refund

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

@muslumgurseks: i have done a clean install of windows nothing worked. Also i bought the disk version from the start and the problem occurred. Then i used the downloader from this site and still didnt work. I dont want an installation disk, i want a disk with all the files already on it so i dont have to go through all this crap.

@God Of Fissures: i know how to use a computer, it has been 2 weeks, you dont think ive tried everything? Also i didnt “bork” my windows installation, i have a genuine copy and its a clean install. There are other people who are having this problem and from what it seems nothing works, except getting the files from someone else who already has the game installed and fully patched.

I want the game files on a disk or a refund

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

This is absolutely ridiculous its been 2 full weeks and i still cant play the game, i have gone out of my way to do everything for arena.net, provide info about everything and all the steps, i have put in about 5 gameadvisors and i have been told to do the same thing 5 times, also i have reinstalled the game 8 times, its not the installation that is the problem its the download of the files after the game is installed, nothing has worked and then finally someone tells me to get the files from a friend. I dont have a friend who plays gw2 and this is completely stupid, i have waited long enough for these last 4 files to download on from whatever patch they come from and nothing worked.

Downloading "patches" gets to 5 files remaining then nothing

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

OK, i have tried just about everything would an admin please come and atleast look at my thread

Downloading "patches" gets to 5 files remaining then nothing

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

nope wouldnt even let me do the update

Setup download stops at 10135 kb

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

service pack 1 for windows 7 im downloading it now, but idk if it’ll make a difference haha ill try tho

Setup download stops at 10135 kb

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

creature can you give me a hand with this, my patch gets stuck at 5 files remaining and it will not budge, i can give you whatever you need in info

Download is stuck at 2 files remaining

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

go to my thread, we need to get it big enough so the admins will look at it, it is on the second page titled Downloading “patches”

How to contact tech support by phone?

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

Matt, i know i didnt create this thread and that this is a bit weird for me to come right out and ask, but could you please look at my ticket as well. i have a thread and multiple people have been experiencing the issue, i have all the files asked for and a screen shot on both the ticket and the thread

Downloading "patches" gets to 5 files remaining then nothing

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

Doesnt work to download the client from the website i tried and ended up with the same problem

Downloading "patches" gets to 5 files remaining then nothing

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

okay here is a screenshot of what is happening

Attachments:

Downloading "patches" gets to 5 files remaining then nothing

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

later man see you hopefully soon

Downloading "patches" gets to 5 files remaining then nothing

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

np man, but i have been on the front page for forum topic for 2 days now and not a single word from an arenanet employee

Downloading "patches" gets to 5 files remaining then nothing

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

no my gw2.exe app doesnt run the whole 10141kb program like the beginning of the installer it just cuts to the DL and my tmp file stayed at 0kbs

Downloading "patches" gets to 5 files remaining then nothing

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

ok i am doing that now

"Failed to download" launcher and installer not working.

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

go to my thread, its listed as download “patches”

Downloading "patches" gets to 5 files remaining then nothing

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

yes it did have 0kbs

Downloading "patches" gets to 5 files remaining then nothing

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

that did not work……..

Downloading "patches" gets to 5 files remaining then nothing

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

Yup the website download didn’t work either this problem needs to be resolved or i want my money back for this game

Downloading "patches" gets to 5 files remaining then nothing

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

They said one way to fix it is by using the download from the website because some of the cds shipped with un-updated launchers

Downloading "patches" gets to 5 files remaining then nothing

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

Same 5 files left for me aswell, this needs to be resolved soon or i take the game back, i really dont want to since i heard this game was amazing haha

Installing

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Posted by: Alexander.5920

Alexander.5920

im glad i could help man

Installing

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

@playdead, i have a post about this subject, you should post there with the problem, if we have a common occurrence they might reply to the thread

Downloading "patches" gets to 5 files remaining then nothing

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

This sucks to be quite honest. i waited a week to get paid so i can buy this game, get home and then it doesnt work lol. i just hope they fix it with a patch or allow a mirror/previous version to be used

Downloading "patches" gets to 5 files remaining then nothing

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

itd be nice if someone else had these problems aswell

Downloading "patches" gets to 5 files remaining then nothing

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

0.0kb/s is what the speed is at when it hits 248kbs downloaded every single time, and i have done everything everyone has told me to do and nothing has worked

Downloading "patches" gets to 5 files remaining then nothing

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

I have already installed the game, and what now looks like a large patch was being downloading, I was almost done the patch with no problems then it got to 5 files remaining and it will not budge from that spot, when i launch the client again it only downloads 248kbs then stops.
please help

Setup download stops at 10135 kb

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

My game currently downloads all the files(on the launcher screen) except for 5 of them, this is the point at which the connection goes to 0.0kb/s, i close out of the launcher then open it again and it downloads 248kbs every time then stops and goes back to 0.0kb/s

(edited by Alexander.5920)

Unable to Login since Release

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

i dont know how to get to my port triggering options(im not very good with computers), but i am at the launcher screen with 5 files left to download. I download 248kbs and then my download speed stops and stays at 0.0kb/s, i need help with this issue

Wont install! Disc

in Account & Technical Support

Posted by: Alexander.5920

Alexander.5920

i get to the launcher screen and it says i have 5 files remaining, it downloads to 248kb and then the rate of download goes to 0.0kb/s and doesnt start up again